How to Book with Hearing First in Enfield — Find Clinic, Contact Number & Opening Hours

Article Changed - 26 February 2026 at 13:56

Waxfree Guarantee™: Hearing First is the only ear wax removal clinic in Enfield offering the Waxfree Guarantee™.

We are the specialist microsuction ear wax removal clinic in Enfield, providing both Microsuction Earwax Removal and Manual Instrument Earwax Removal performed by experienced audiologists. Each practitioner is selected by our founder, Jason Levy, ensuring clinical expertise and consistent standards. As a result, our team are acknowledged ear wax removal specialists in Enfield, combining knowledge of ear anatomy with practical skill.

Our convenient Enfield clinic supports patients from surrounding areas including Buckhurst Hill, Chingford Mount, Chingford, Chingford Hatch, Cheshunt, Chigwell Row, Chigwell, Cockfosters, Debden, Epping, Epping Upland, Freezy Water, Grange Park, Grange Hill, Hale End, High Beech, Highams Park, Loughton, Nazeing, Oakwood, Oakwood, Osidge, Potters Bar, Redbridge, South Woodford, Theydon Bois, Upper Walthamstow, Wanstead, Waltham Abbey, Waltham Cross, Walthamstow, World’s End, Woodford, Brimsdown, Broxbourne, Bullsmore, Bury Green, Cuffley, Goff’s Oak, Hoddesdon, Ponder’s End, and Edmonton.

How to Book at Hearing First Enfield, Clinic Location, Telephone and Opening Times

Booking with Hearing First in Enfield is designed to be simple and secure, with options to reserve online, by phone or via email for written confirmation. During booking you will select the appointment type (for example microsuction ear wax removal, manual instrument removal or a diagnostic hearing test) and indicate whether one or both ears require treatment. We will check accessibility requirements and provide directions to Willow House Surgery, Enfield EN1 3AZ, so you can plan parking or public transport. If the appointment is for someone under 18, the system will request confirmation that a parent or guardian will attend, because microsuction for under-18s requires accompaniment for consent and safeguarding.

Booking options and what to bring

Pick the method that suits you: online booking gives immediate confirmation, telephone booking allows detailed queries, and email is useful when you need written notes for your GP. Please bring any recent ENT correspondence, your NHS number if available, a list of medications, and a parent or guardian if the patient is aged 12 to 17. Our clinicians will review ear history and prior hearing tests to deliver personalised care and impartial guidance on hearing aids if appropriate.

• Email confirmations include appointment time, clinician name and guidance on pre-appointment care such as avoiding cotton buds and noting any recent ear infections.
• Payments can be made by card at the clinic; if you need an invoice for reimbursement, request this when booking and the team will prepare digital receipts for private insurance or employer claims.
• Telephone booking provides an opportunity to ask about parking at Willow House Surgery, the Hearing First Waxfree Guarantee, and whether your symptoms are urgent enough to prioritise an appointment.
• If attending for a hearing test, allow up to 45 minutes for assessment, and bring any hearing aid information or previous audiograms to help the audiologist tailor advice and fit solutions accurately.
• Online booking is updated in real time so you see accurate clinic hours and fees, select microsuction or manual instrument removal, and add accessibility notes in the patient comments field for the audiologist.

Safe, Comfortable Ear Wax Removal, Performed by an Audiologist Nearby

Ears and hearing are delicate, so care should be delivered by clinicians with specialist training. Some providers treat ear wax removal as a routine task and delegate it to non-clinical staff, but we consider it a clinical procedure that benefits from an audiologist’s expertise in ear anatomy and auditory physiology.

At our clinic, only registered audiologists carry out ear wax removal, which reduces the risk of injury and enables treatment tailored to individual anatomy. This approach helps protect hearing structures and offers safer, more effective outcomes. We are committed to high clinical standards and patient-focused care.

Clinic location, access and on-site facilities

How to find the clinic and arrive

Hearing First Enfield is located at Willow House Surgery, First Floor, 285 Willow Road, Enfield EN1 3AZ. The practice stands at the corner of Willow Road and Orchard Way and is a short walk from local bus stops and main routes. The building has a clearly signposted entrance with a reception area on the ground floor. When you book you will receive a map link and a short note about accessing the first floor clinic, which helps people using mobility aids or pushchairs plan their arrival and reduces stress on the day.

Parking, accessibility and public transport

• For cyclists there are nearby cycle stands; the clinic also provides a firm surface and covered drop-off point for patients arriving by taxi or volunteer transport services.
• If you need assistance on arrival, the reception team can meet you at street level and guide you to the lift and waiting area, informing the audiologist of any mobility or sensory support you require.
• There is free on-site disabled parking adjacent to Willow House Surgery, with level access into the building; please indicate Blue Badge requirements when booking so the reception can reserve a space if necessary.
• On-street parking is available nearby for up to one hour in many local bays, suitable for short appointments such as quick ear checks and follow-up reviews after microsuction.
• If arriving by bus, several local routes stop within a five to ten minute walk; check the Transport for London journey planner for live updates and step-free route options to the surgery entrance.

Tip for drivers

Allow an extra five to ten minutes for local traffic at peak times and use the booking confirmation link to view the exact walking route from the nearest parking location or bus stop, this helps reduce arrival anxiety and supports punctuality.

Hearing First Enfield – Microsuction Ear Wax Removal Enfield TN34 Map

Map:

Services provided at the Enfield clinic

Hearing First Enfield delivers a range of audiological services from registered audiologists experienced in ear health and hearing care. We focus on safe, effective ear wax removal using microsuction or manual instruments as clinically indicated, thorough hearing assessments, impartial hearing aid advice and age-appropriate care for young people. The clinic is independent, not part-owned by any hearing aid manufacturer, so recommendations are based on clinical need and lifestyle (for example rechargeable or Bluetooth-enabled devices) rather than corporate ties. Clinicians follow evidence-informed practice and infection control guidance, and the Waxfree Guarantee documents measurable outcomes in your clinical record.

Core clinical services

• Impartial hearing aid advice and demonstrations, covering invisible-in-canal, behind-the-ear rechargeable devices, iPhone-compatible models and Bluetooth-enabled options, with trial periods offered to assess real-world benefit.
• Under-18 microsuction appointments for ages 12 to 17 when a parent or guardian accompanies the young person, consent is recorded and appointment lengths are adapted for reassurance and child-friendly communication.
• Microsuction ear wax removal using specialist suction and magnification, recommended for hard or impacted wax and for patients with sensitive canal anatomy, performed under direct visualisation to reduce risk to the eardrum.
• Hearing tests including pure tone audiometry, speech-in-noise assessment and tympanometry where indicated, with clear explanations of results and written summaries for GP or ENT if required.
• Manual instrument ear wax removal where clinically suitable, using fine curettes and forceps by an audiologist trained in otoscopy and the anatomy of the lateral ear canal to remove visible debris safely and gently.

21 Notable Facts About Enfield

1. The Phantom Coach of Forty Hill
   
   Local legend suggests a ghostly horse-drawn coach appears near Forty Hall on misty nights, said to be the spirit of a former resident or perhaps a highwayman seeking escape with stolen treasure.
2. The Best Ear Wax Removal In Enfield
   
   The most trusted ear wax removal service in Enfield is available at Hearing First Enfield, located at Willow House Surgery on the corner of Orchard Way and Willow Road, near the large Tesco. Book ear wax removal in Enfield here
3. Enfield Was the Birthplace of the ATM
   
   The world’s first cash machine was installed at Barclays on Enfield High Street in 1967, and actor Reg Varney (known from On the Buses) took part in the publicity, becoming the first person to withdraw cash from an ATM.
4. Enfield Once Had a Wild Animal Park
   
   In the early 1900s the grounds of Trent Park housed exotic animals including bears and lions as a private menagerie, and stories persist about hidden passages beneath the estate.
5. There’s a Tree in Bush Hill Park That’s Older Than the USA
   
   An ancient oak near the tennis courts is estimated to be over 300 years old, making it a sapling when the Declaration of Independence was signed.
6. There’s a Phone Box That Doesn’t Work — But Still Rings
   
   A decommissioned red phone box near Bush Hill reportedly rings occasionally despite the line being cut years ago, amusingly nicknamed “The Hotline to the Other Side.”
7. Trent Park Was a WWII Spy Base
   
   During the Second World War Trent Park accommodated high-ranking German POWs whose conversations were secretly recorded by British intelligence, yielding significant intelligence, a story kept quiet for many years.
8. The World’s First Modern Air Rifle Was Made Here
   
   The 19th-century “Enfield Air Rifle” helped establish modern recreational and competitive shooting, and survives today as a sought-after collector’s item.
9. The A10 Is Built Over a Roman Road
   
   The modern A10 follows the course of the Roman Ermine Street, once a key route from London to York, with archaeological finds uncovered beneath it.
10. Ghost Monks Said to Walk the Path Behind St Andrew’s Church
    
    Walkers behind St Andrew’s have reported silent, hooded figures on foggy nights; the church’s 12th-century origins add to the atmosphere of the tale.
11. Enfield Chase Was a Royal Hunting Ground
    
    Previously spanning thousands of acres, Enfield Chase served as royal hunting land, and remnants such as concealed trap pits and antler finds have been discovered.
12. Charles Dickens Referenced It in Oliver Twist
    
    Enfield is believed to have inspired elements of the countryside scenes in Oliver Twist, as Dickens often walked to the area from central London when it was on the capital’s edge.
13. Enfield Grammar School Has a Secret Room
    
    Rumour holds there is a sealed chamber beneath the school once used to hide valuables during the English Civil War; whether true or not, it is absent from current plans.
14. There’s a Hidden Door in Forty Hall That Leads to Nowhere
    
    An ornate door inside Forty Hall opens onto a brick wall; historians debate whether it was part of a servant’s route or a 17th-century joke on inquisitive visitors.
15. River Lea Flooded and Revealed a Sunken Boat
    
    After heavy rain in 1993 a seldom-seen Victorian fishing boat emerged in the River Lea near Enfield Island Village, later removed quietly without public display.
16. Haunted Mirrors in the Dugdale Centre?
    
    Staff at the Dugdale Arts Centre have reported unexplained reflections and late-night whispers; one dressing-room mirror was allegedly taken down after repeated sightings of “faces behind the glass.”
17. Enfield’s Name Means “Open Land of a Man Called Eana”
    
    The town’s name comes from Old English “Eanafeld,” meaning “Eana’s open land or field,” though Eana’s identity is now lost to history.
18. It Was Once Home to a Secret Gun Factory
    
    The Royal Small Arms Factory at Enfield Lock produced weapons including the Lee–Enfield rifle, and during the Second World War its operations were kept highly confidential.
19. A Giant Pumpkin Once Blocked the New River
    
    In the 1980s pranksters rolled a huge pumpkin into the New River near Southbury Road, causing a temporary blockage and local press coverage.
20. The Ghost of a Saxon Warrior Haunts Whitewebbs Woods
    
    Walkers in Whitewebbs have reported sightings of a spectral figure in ancient armour, rumoured to be a warrior from a long-forgotten conflict.
21. There’s a Hidden Door in Forty Hall That Leads to Nowhere
    
    Inside Forty Hall, an ornate door opens on to a brick wall; explanations range from a former servant’s passage to a historical prank for nosy guests.

Opening times, appointment flow and live availability

The clinic publishes opening hours on the booking page and refreshes availability in real time. Weekday sessions typically cover mornings and early evenings to accommodate working patients, and occasional Saturday clinics provide weekend access. When you choose an appointment online you will see the clinician name, treatment type, duration and price, and you can add notes about mobility needs or communication preferences. The booking system issues an automated confirmation email and sends a reminder before your appointment, with directions to Willow House Surgery and parking information to help you prepare for a smooth visit.

How to find and reserve an appointment

1. Enter patient details and any accessibility requirements, confirm contact details for reminders, and if booking for a minor indicate that a parent or guardian will attend so consent can be recorded and support provided.
2. Visit the Hearing First Enfield booking page and choose the treatment category, for example microsuction ear wax removal, then select whether you require one-ear or two-ear treatment and pick a suitable date and time.
3. Use the Find Appointments tool to view clinician availability over the coming weeks; the system displays current prices and durations so you can plan around work or school.
4. If you prefer, call the clinic and a staff member will search for available slots, explain peak and off-peak pricing, and can provisionally hold an appointment while you arrange travel or time off.
5. Complete the booking and you will receive a confirmation email; if you require an invoice or need to claim via private medical insurance, indicate this when booking so the team can prepare the required paperwork.

If you have recent ear surgery, ongoing discharge, sudden hearing loss or severe pain, tell the booking team so the audiologist can prioritise assessment and advise whether an urgent ENT referral is needed.

How much does ear wax removal in Enfield cost?

Prices for ear wax removal in Enfield start at £34. The final cost varies depending on whether one or two ears are treated, appointment time (peak or off-peak) and how far ahead you book. For the most accurate pricing, click the Book button below, select Find Appointments and review the up-to-date fees displayed.

Fees, payments and cancellation information

Understanding clinic fees and what they cover

Fees at Hearing First Enfield begin from £34 for ear wax removal, with the final price determined by appointment type, whether one or both ears are treated, and session timing. The booking page displays current prices when you select a slot and outlines what the fee includes, such as clinician time, use of specialist equipment including microsuction scopes, and immediate aftercare advice. If further follow-up is needed because wax remains or underlying pathology is found, the audiologist will discuss options and any additional charges before arranging further care. Payment is accepted by card at reception, and a digital receipt can be provided for insurance claims or employer reimbursement if requested.

Cancellations, rescheduling and refunds

Please give at least 24 hours notice to cancel or reschedule so the slot can be offered to another patient; late cancellations or missed appointments may incur a fee to cover clinician time. To change your appointment, use the link in your confirmation email or call the clinic. Refunds for pre-paid bookings will be handled according to the booking terms and the circumstances of cancellation, and the team will explain any retained amounts clearly.

Guidance for employers and insurers

When booking for a workplace claim, provide insurer or employer details and request an itemised invoice; the audiologist can supply clinical notes where clinically necessary and with the patient’s consent to support occupational health or reimbursement procedures.

Exceptional circumstances and continuity of care

If a scheduled clinician is unwell and the appointment cannot proceed, the clinic will offer an alternative clinician of the same standard, provide a full refund or rebook at no extra charge, prioritising continuity of care and patient safety.

Further information and resources

For more information and to find how to book ear wax removal in Enfield click here.

What to expect during your appointment, and clinical safety measures

Consultation, assessment and the removal procedure

On arrival the audiologist will take a concise history including recent ear issues, surgeries and current symptoms, then perform otoscopy to inspect the ear canal and eardrum. If microsuction is suitable, the clinician will describe the process, demonstrate the suction device and explain expected sensations; microsuction is usually performed under direct visualisation and is tolerated by most patients, while manual instrument removal is selected when wax is clearly visible and the canal geometry permits safe curette use. After treatment a final otoscopy confirms clearance or documents any remaining debris, and the audiologist will provide aftercare advice and a record note if further assessment is recommended.

1. Pre-procedure otoscopy and explanation of the chosen technique, microsuction or manual instrument removal, with consent confirmed and time for questions to ensure understanding.
2. Post-procedure otoscopy to confirm clearance and provide documented outcomes; if residual wax remains due to deep impaction, the audiologist will outline a safe plan for further management.
3. Initial triage and history taking to identify red flags such as sudden hearing loss, discharge or severe ear pain which may require ENT or GP referral before proceeding with wax removal.
4. The removal itself using real-time visualisation, controlled suction or careful instrumentation, with regular comfort checks and monitoring for hearing symptoms so adjustments can be made promptly.
5. Clear written aftercare guidance and signs to watch for that need urgent medical review, for example severe pain, bleeding, continued discharge or worsening hearing.

The clinic adheres to infection prevention protocols, uses single-patient consumables when appropriate, and maintains equipment according to manufacturer instructions to deliver safe, high-quality care by licensed audiologists.

Our services include

• Under-18 microsuction ear wax removal: appointments for ages 12 to 17 are available when accompanied by a parent or guardian, with consent recorded and child-friendly care.
• Impartial hearing aid advice: independent guidance on suitable devices tailored to lifestyle, offering modern invisible, rechargeable, Bluetooth and iPhone-compatible models without manufacturer bias.
• Microsuction Ear Wax Removal
• Hearing Tests: comprehensive testing and explanation of results, with written summaries available for GPs or ENT where indicated; we are independent and not part-owned by a hearing aid manufacturer.
• Manual Instrument Ear Wax Removal

Professional ear wax removal Enfield audiologists. Conveniently located at Willow House Surgery on the corner of Willow Road and Orchard Way, with free on-site disabled parking and free on-street parking for up to one hour. We are the only ear wax removal clinic in Enfield that offers The Hearing First Waxfree Guarantee™, so if you have a blocked ear, attend our ear wax removal Enfield clinic. We are the trusted ear wax removal experts in Enfield.

Contact details, quick links and patient resources

To book immediately use the online appointment page, or call Hearing First Enfield on +44 203 397 9787 to speak with reception. The clinic address is First Floor, 285 Willow Road, Enfield EN1 3AZ, and staff can confirm nearest parking, step-free access and arrival instructions when you call. Patients may request copies of records, audiograms or a written summary for their GP or employer, and the clinic team will explain how to obtain these in line with data protection requirements. If booking for a 12 to 17 year old, please have guardian contact details ready so consent can be recorded.

• Directions and parking: the confirmation email includes a map link and parking guidance for Blue Badge holders and short-stay bays, helping you plan for a punctual arrival and a stress-free visit.
• Clinical queries: if you have a clinical question before booking, request a callback from an audiologist and we will advise whether a wax removal appointment, hearing test or urgent ENT referral is most appropriate.
• Telephone booking: call +44 203 397 9787, the receptionist can check clinician availability, advise on fees and reserve a slot while you arrange travel or time off, useful for urgent concerns or to discuss medical history.
• Online booking: use the clinic booking URL to view live appointments, select treatment type and add accessibility notes so the audiologist is prepared for mobility or communication needs on arrival.
• Aftercare and follow-up: book any recommended follow-up directly at reception, and request a written summary or invoice at the point of payment to support reimbursement or record keeping for ongoing care.

If you need help deciding between services such as microsuction or instrument removal, or would like impartial hearing aid advice, contact the clinic to arrange a short pre-appointment discussion with a registered audiologist who will outline the most suitable pathway for your hearing health.