Hearing First Finchley - Guide to services, opening hours & book appointment
Content Changed - 30 Jan 2026, 03:53

Waxfree Guarantee™: We are the sole ear wax removal clinic in Finchley to provide the Waxfree Guarantee™, a promise of thorough professional care.
We are the only specialist microsuction ear wax removal clinic in Finchley, delivering both Microsuction Earwax Removal and Manual Instrument Earwax Removal performed by experienced Audiologists. Each practitioner is selected personally by our founder, Jason Levy, and our team combines clinical audiology expertise with up-to-date infection control and otoscopic assessment. You can expect precise cerumen management and genuine audiology-led care, including advice on hearing health and device options like rechargeable or Bluetooth-capable hearing aids.

Based in Finchley, North London, our central location also serves residents of Muswell Hill, Church End, Golders Green, Hendon, Hampstead Garden Suburb, Mill Hill, Barnet, East Finchley, Highgate, Crouch End, Hornsey, Harringay, Southgate, Whetstone, Arnos Grove, Osidge, Wood Green and Tottenham.
Hearing First Finchley: services, opening hours and how to book

Hearing First Finchley delivers specialist ear care and independent audiology to N2 and surrounding postcodes. Our clinic is situated within Cootes Pharmacy on High Road, making it easy to reach by foot or public transport. We prioritise evidence-based cerumen management, such as microsuction and manual instrumentation, carried out by HCPC-registered Audiologists who combine clinical training with rigorous infection control and detailed otoscopic assessment. Patients receive a clear explanation of findings, a written record of any procedure and practical aftercare advice tailored to their ear canal anatomy and hearing needs. As an independent provider we offer impartial hearing aid guidance without manufacturer influence. Whether you require single-ear microsuction, bilateral treatment or a diagnostic hearing test, our team will outline options and likely outcomes, and discuss follow-up where relevant.
Primary clinic services in Finchley
- Comprehensive hearing tests including pure-tone audiometry and speech testing, with straightforward explanations, written reports and referral options for ENT where conductive or sensorineural loss is identified.
- Aftercare and follow-up pathways, offering hygiene guidance, troubleshooting and onward referral to ENT or NHS routes if a medical concern emerges during assessment.
- Microsuction ear wax removal, performed under direct vision with a suction micro-probe, suitable for soft to crumbly wax and often the safest option for patients with perforations or grommets when clinically appropriate.
- Manual instrument ear wax removal employing fine curettes and micro-instruments for firm, impacted cerumen, selected only when anatomy and history indicate it is the safer approach.
- Impartial hearing aid advice, fitting and aftercare, recommending modern digital devices including invisible, rechargeable and iPhone-compatible models, chosen on the basis of lifestyle and need rather than manufacturer affiliation.
- Under 18 microsuction service, offered to patients aged 12 to 17 when accompanied by a parent or legal guardian able to provide consent and remain if the audiologist requests it.
When booking, please bring any previous hearing records, a list of medications and your NHS or private insurance details if applicable. We accept card payments and provide flexible booking, including some evening slots. Our focus is practical, patient-centred audiology delivered by experienced clinicians in Finchley.
Our service offering

- Impartial Hearing Aid Advice, Fitting and Aftercare: As an independent company we are not part-owned by a hearing aid manufacturer, so we offer unbiased recommendations tailored to your lifestyle. We supply and fit the latest digital invisible, rechargeable, Bluetooth and iPhone-compatible hearing aids.
- Hearing Tests: We provide diagnostic hearing assessments and will explain what your results mean. Unlike some High Street chains, we are independent, so there is no hidden pressure to buy hearing aids after a “free” test.
- Microsuction Ear Wax Removal
- Under 18 Microsuction Ear Wax Removal: We provide microsuction for ages 12 to 17 when a parent or guardian accompanies the patient and can consent.
- Manual Instrument Ear Wax Removal
Hearing First Finchley — Clinic details
Located within Cootes Pharmacy,
London N2 9AS
Phone: Call +44 20 3397 9787
URL: Book microsuction Finchley online
Professional ear wax removal Finchley Audiologists operate from inside Cootes Pharmacy, opposite Co-op Funeral Care. We are the only ear wax removal clinic in Finchley offering The Hearing First Waxfree Guarantee™ , so if you have a blocked ear, arrange an appointment at our ear wax removal Finchley service. We are the local experts on cerumen removal and audiology.
Safe, precise ear wax removal by an audiologist near you
Your ears and hearing demand assessment and treatment from trained clinicians. At Hearing First Finchley, all ear wax removal procedures are performed by HCPC-registered Audiologists who have specialist training in otoscopy, ear anatomy and cerumen management. This clinical expertise reduces the risk of canal abrasion, tympanic membrane injury or unnecessary discomfort that can occur when untrained staff attempt invasive procedures. We document consent, record pre-procedure findings and set realistic expectations before any removal, whether using microsuction or manual instruments.
Our practice follows current evidence, using modern equipment. Microsuction, carried out under magnification and direct vision, offers precision and avoids introducing water into the ear, making it preferable for many patients including those with grommets or perforations. Manual instrument removal remains appropriate for some firm deposits. We enforce strict infection control, use single-use disposables where suitable, and provide clear aftercare guidance to support recovery and reduce recurrence of trapped wax.
Why choose audiologist-led care
An audiologist provides diagnostic insight beyond simple removal: if conductive hearing loss, otitis externa or other pathology is identified, we can recommend immediate management and refer to ENT or your GP as required. You will receive a plain explanation of findings, guidance on preventing future blockages and impartial advice on hearing devices or monitoring. Choosing a clinic with clinical governance and specialist training offers reassurance and typically better outcomes for your hearing health.
20 revealing facts about Finchley
Here are 20 striking facts about Finchley, a North London suburb, each showcasing its history, quirks and landmarks:
- Finchley Golf Club’s Royal Snub
Founded in 1908 and regarded as one of London’s oldest public courses, it reportedly drew a wry remark from King Edward VII, who allegedly called it “a charming swamp” after a soggy visit in 1910. The club still celebrates this with an annual muddy “Swamp Day”. - Finchley Lido’s Olympic Link
The now-demolished Finchley Lido (1935–1993) once trained athletes for the 1948 Olympics. Though the facility is gone, locals rescued tiles and built a mosaic memorial in Victoria Park. - Name’s Feathered Origin
Finchley comes from Old English “Finch’s Leah”, meaning Finch’s clearing, reflecting its medieval origin as a wooded area full of birds. The “Central” suffix was appended to the Tube station in 1933 to distinguish it from East and West Finchley. - Northern Line’s Game-Changer
Finchley Central station opened in 1933 and accelerated suburban expansion. Local lore claims a 1950s prank briefly altered the roundel to read “Finchley Central – Trains to Nowhere”. - Stephens House & Gardens’ Ghostly Bride
This Victorian house is associated with tales of a 1920s bride who drowned in the pond, blamed for unexplained chills and flickering lights in the conservatory. - Highwaymen’s Hunting Ground
Once Finchley Common, now suburban housing, became infamous in the 18th century as a haunt for highwaymen such as Dick Turpin. Stories persist of buried loot beneath modern driveways, though none has been authenticated. - Secret Cold War Bunker
Beneath a 1950s semi on Nether Street lies a rediscovered government bunker, found in 2015. Rusting tins and a vintage Geiger counter are now promoted as a quirky “Doomsday Airbnb” attraction. - The Arts Depot’s Secret Tunnel
North Finchley’s arts centre was constructed over a WWII air-raid shelter. Rumours of a sealed tunnel linking it to Friern Hospital persist, though council records deny the connection. - Domesday Book Absence
Finchley does not appear in the 1086 Domesday Book, probably because the Normans recorded it as woodland waste. The first documentary reference dates to 1274, during a timber rights dispute. - Dollis Brook Viaduct’s Suicide Myth
This 1850s railway bridge inspires tragic tales of a Victorian maid who pushed unfaithful partners off its edge, though there is no official record confirming such events. - Friern Hospital’s Haunted Legacy
Originally Colney Hatch Lunatic Asylum from 1851, the vast Gothic complex operated until 1993. Converted into residences, some occupants report eerie noises and ghostly sightings in the corridors. - The “Hanging” Station Sign
Finchley Central’s tilted sign, damaged in a 1987 storm and later struck by a lorry in 1992, sparked a macabre nickname about a hanged stationmaster—an urban myth that inspired local bands. - WWII Rocket Tragedy
A V-1 flying bomb hit Tally Ho Corner in 1944, killing 17 people. A small plaque on the wall of a supermarket marks the blast, though many shoppers overlook it. - Market Square’s Medieval Roots
Finchley’s market charter dates back to 1319, yet modern stalls mostly sell street food. Archaeologists uncovered 14th-century market tokens beneath a car park, now displayed locally. - Ear Wax Removal in Finchley: Ear wax removal is offered by the specialists at Hearing First Finchley every Thursday at Cootes Pharmacy on High Road, London N2, opposite Co-op Funeral Care. Book your appointment here.
- The “Finchley Fairy” UFO Hoax
In 1967, teenagers staged a faux “fairy corpse” in Victoria Park using chicken wire and glitter, prompting a media sensation until the prank was revealed. - J.M. Barrie’s Forgotten Stay
J.M. Barrie lived briefly on Ballards Lane in 1888 before creating Peter Pan. Locals speculate that Finchley children inspired the Lost Boys, though Barrie left no confirmation. - St Mary-at-Finchley’s Hidden Crypt
The medieval church, rebuilt in 1872, contains a concealed crypt. Renovations in 2001 uncovered 17th-century skulls with a warning of plague that remain interred. - The Tally Ho’s Rock ’n’ Roll Legacy
The Tally Ho pub hosted The Rolling Stones’ early London performances in the 1960s. A cellar graffiti tag reputedly by Mick is preserved under plexiglass for posterity. - Finchley Memorial Hospital’s Workhouse Past
Established in 1854 as a workhouse, the hospital grounds include a pauper graveyard containing some 500 burials, a place that has generated local ghost stories.
Opening hours, location & contact details
| Day | Opening hours | Notes |
|---|---|---|
| Monday | 09:30–17:00 | Clinic sessions by appointment only |
| Tuesday | 09:30–17:00 | Late appointments may be available |
| Wednesday | 09:30–17:00 | Hearing assessments and microsuction |
| Thursday | 10:00–18:00 | Dedicated ear wax clinic at Cootes Pharmacy |
| Friday | 09:30–16:00 | Shorter clinic hours |
| Saturday | 10:00–14:00 | Limited appointments, book early |
| Sunday | Closed | Emergency advice via telephone |
Contact, booking and appointments
Hearing First Finchley is based at 166-168 High Road inside Cootes Pharmacy, Finchley N2 9AS, opposite Co-op Funeral Care. Book by phone on the clinic number or use our online portal to arrange microsuction or a hearing test. Have your postcode ready for precise directions and public transport guidance. If you require a reminder, an interpreter or other reasonable adjustments, please tell us when booking so we can prepare appropriately.
Accessibility and transport information
The clinic is on the ground floor and offers step-free access via the pharmacy entrance. High Road is served by local buses and Finchley Central station is a short walk for Northern Line connections. On-street parking is limited, with short-term bays for drop-off. Contact the clinic if you have mobility needs, require an extended appointment or need help with parking arrangements.
Advice for first-time visitors
Please arrive a few minutes early to complete a short medical questionnaire, bring any previous hearing test results and avoid using ear drops on the day unless your audiologist or GP has already recommended them. This helps the clinician choose the safest removal method and keeps appointments running on schedule.
Hearing First Finchley – Microsuction Ear Wax Removal N2 Map
Pricing, payment options and refund policy
Typical costs for ear wax removal in Finchley
Routine microsuction appointments start from £34 for a basic single-ear visit, with fees varying according to whether one or both ears are treated, appointment time and clinical complexity. Longer or repeat procedures, extended sessions for anxious patients and comprehensive diagnostic appointments may cost more. We publish standard charges on our website and confirm exact fees at booking so you can decide with clarity. If ENT referral or further private care is needed, the audiologist will explain anticipated steps and any likely costs.
Accepted payments and receipts
We accept major debit and credit cards and contactless payments in clinic. For private patients claiming via medical insurance, we supply detailed receipts and clinical documentation suitable for insurer submission. Check with your insurer about pre-authorisation; some policies require approval before microsuction or diagnostic audiology is provided.
Cancellation and refund terms
Cancellations given with at least 48 hours notice are typically eligible for a full refund or rebooking, subject to our terms and availability. Late cancellations or no-shows may incur a fee to cover clinician time. If a procedure is started but cannot be completed for clinical safety reasons, we will explain, offer a partial refund or a repeat appointment and provide written notes for your records.
Insurance and NHS referral pathways
We are an independent private clinic and do not routinely provide NHS-funded ear wax removal. If your audiologist identifies a condition requiring NHS care, we will prepare documentation and explain referral options. Private audiology can provide faster access, impartial hearing aid advice and continuity of care outside standard NHS waiting times.
Safe, precise ear wax removal by an audiologist near you
Your ears and hearing are delicate and are best managed by trained professionals. Some providers delegate ear wax removal to untrained staff, treating it as a routine task. We take a different view, insisting on Audiologist-led care for safe outcomes.
Only qualified Audiologists perform ear wax removal at our clinic, guaranteeing treatment by specialists with deep knowledge of ear anatomy and physiology. This approach reduces the risk of injury and ensures a procedure tailored to your needs. Your hearing is too important to be left to chance, and we are committed to delivering the highest clinical standards.
Audiologist-led earwax care, safely delivered
All earwax interventions at our Finchley clinic are provided by HCPC-registered Audiologists, not by unqualified staff. We begin with a careful otoscopic inspection to assess cerumen impaction and examine the tympanic membrane. Where clinically appropriate we offer microsuction and manual instrumentation, chosen to match the patient’s anatomy and history, thereby reducing risk and preserving residual hearing.
- Manual instrumentation: precision micro-instruments for firm or impacted deposits, applied only when clinically indicated and safe for the patient.
- Aftercare and follow-up: hygiene guidance, targeted hearing assessment and clear referral pathways if further treatment is required.
- Evidence-based microsuction: accurate removal under direct vision, ideal for soft and crumbly wax while avoiding water ingress.
Appointments typically last 20 to 30 minutes, include informed consent and a written record of the procedure. We enforce strict infection control and offer impartial hearing advice if removal reveals a conductive loss or other concerns. Expect clear explanations, realistic outcomes and personalised recommendations for future ear care.
Pre-appointment checklist and what to bring
Preparing before your audiology visit helps the clinician provide safe, efficient care. Please follow this checklist and bring anything that applies. If bringing a child aged 12 to 17, ensure a parent or legal guardian attends and is ready to consent. If you take medications or have had ear surgery, bring a short summary to help clinical decision-making. Being prepared reduces appointment length, supports accurate assessment and improves the overall patient experience.
- For under 18 patients, ensure a parent or guardian attends and carries ID if requested; the accompanying adult must be ready to give informed consent and share relevant medical history.
- Bring any prior hearing test reports or audiology correspondence, as these provide a baseline and help the audiologist interpret current thresholds and recommend appropriate management.
- If you have a history of perforated eardrum, grommets or recent ear surgery, advise the clinic when booking and bring any hospital letters to ensure appropriate precautions and choice of technique.
- Avoid inserting cotton buds or other objects into the ear canal before your appointment; this reduces the risk of pushing wax deeper and enables a safer, more effective procedure.
- If you take medications that affect bleeding or healing, such as anticoagulants, bring a list and the clinician will consider this when planning instrumentation or choosing the safest removal method.
If you are unsure whether microsuction is suitable, call to describe symptoms such as sudden hearing change, ear pain or discharge, and we will advise if urgent assessment or ENT referral is necessary before any wax removal is attempted.
How much does ear wax removal in Finchley cost?
Ear wax removal in Finchley starts at £34. Final pricing varies depending on whether one or both ears are treated, appointment timing and clinical complexity.
Aftercare, follow-up and frequently asked questions
Many patients notice immediate improvement in hearing, reduced aural pressure and relief from tinnitus that was linked to canal blockage. Our audiologists supply personalised aftercare instructions covering ear hygiene, infection signs to monitor and strategies to prevent recurrent impaction. We arrange follow-up where necessary and can fit hearing aids or order diagnostic tests if conductive loss persists after wax removal. We aim to leave patients with a clear plan and options for onward care.
Post-procedure guidance
- If recurrent wax is a recurring issue, discuss preventive approaches with your clinician, such as scheduled professional removal or occasional clinician-recommended ear drops; avoid unsupervised self-treatment that risks pushing wax deeper.
- Expect mild transient fullness or short-lived altered hearing for a few hours after microsuction; this commonly resolves as the ear settles and any residual moisture evaporates.
- For ongoing tinnitus or suspected sensorineural loss, the audiologist will outline diagnostic options, including extended audiometry and referral pathways to community services or ENT for further investigation.
- Avoid swimming for 48 hours after certain procedures if advised, and do not insert cotton buds; gently dry the outer ear with a clean tissue according to your audiologist’s hygiene advice.
- If you experience severe pain, persistent bleeding or continuous discharge after the appointment, contact the clinic or your GP urgently, as this may indicate canal injury or infection requiring treatment.
Keep a copy of your appointment record and contact the clinic with any questions. Clear communication and evidence-based follow-up protect hearing health and sustain confidence in local audiology services across Finchley and greater London.