Reviews of Hearing First in Hastings — Services, Customer Feedback & Book Appointment

This Resource Modified: 18/11/2025 16:43

Waxfree Guarantee™, our promise: we are the only clinic in Hastings to back ear wax removal with this assurance, so you get real peace of mind and a practical outcome.

I speak plainly: Hearing First Hastings is the only specialist microsuction ear wax removal clinic in Hastings where HCPC-registered audiologists deliver microsuction and manual instrument extraction. Every practitioner was chosen by our founder, Jason Levy, and we take pride in being the local experts for safe, effective earcare and hearing protection.

Our central Hastings clinic at Station Plaza serves patients across East Sussex, including nearby towns and villages such as Battle, Bexhill, Robertsbridge, Westfield, Pevensey, Brede, Seddlesfield, Ninfield, Catsfield, Hooe, Wartling, Herstmonceux, Rye, Camber, Peasmarsh, Burwash, Beckley, Northiam, Bodiam, Salehurst, Sandhurst, Hawkhurst, Hurst Green, Cripps Corner, Brightling and Eastbourne, offering easy access for both routine and urgent wax removal needs.

What Patients Say About Hearing First Hastings, and How to Book

Hearing First Hastings focuses on audiologist-led ear wax removal, using microsuction or manual instruments for patients throughout Hastings and greater East Sussex. We make clinical safety, clear aftercare and measurable outcomes central to every visit, explaining why microsuction is frequently chosen for visual control and minimised exposure to water. Many local residents prefer our convenient Station Plaza Health Centre location, which offers on-site parking and straightforward public transport links, an important consideration for older patients or those with limited mobility.

What reviewers repeatedly praise

Verified reviews commonly praise on-time appointments, a calm treatment approach and detailed explanations from accredited audiologists. Patients frequently mention the Waxfree Guarantee and the reassurance gained from a careful otoscopic assessment. Many say audiologist-led care reduces anxiety compared with less-specialist providers, which is especially important for people with prior ear surgery, narrow ear canals or those who wear hearing aids.

• Comfort measures and visual control by microscopy, lowering the need for water irrigation and reducing the vertigo risk for sensitive patients.
• Clear communication on risks and benefits from an accredited audiologist, who records clinical history and otoscopy before deciding between microsuction or manual extraction.
• Transparent pricing and helpful reception staff who explain booking options and concession choices for repeat procedures or bilateral blockages when clinically justified.
• Short waiting times and efficient appointment handling at Station Plaza, with staff providing aftercare guidance to minimise infection risk and protect the tympanic membrane.
• Follow-up advice and straightforward referral routes to ENT or GP when symptoms persist, ensuring continuity of care across NHS and private services.

How much does ear wax removal in Hastings cost?

Fees start from £34. Final pricing varies depending on whether one or both ears are treated, the complexity of the case, and whether you choose a peak or off-peak appointment.

Services and Treatments Available at Hearing First Hastings

Principal clinical procedures we deliver

Our service centres on two evidence-based techniques: microsuction, which offers precise visual control, and manual instrument extraction when the ear anatomy or wax texture makes that the safer option. Every procedure is conducted by an HCPC-registered audiologist who documents otoscopic findings and chooses the least invasive approach. Infection control and clinical governance matter to us, with single-use or properly sterilised instruments used according to current guidance, always aiming to protect hearing and the tympanic membrane while relieving symptoms like blockage, tinnitus worsening or conductive hearing loss due to impacted cerumen.

Specific procedures we provide

• Targeted aftercare guidance, including written advice on ear hygiene, what to watch for and when urgent review is needed if pain, discharge or worsening hearing occurs.
• Microsuction under microscopic visualisation, a gentle option selected for patients with narrow canals, perforations or previous ear surgery where irrigation is not appropriate.
• Referral pathways to ENT consultants or local GPs when underlying pathology beyond cerumen impaction is suspected, ensuring coordinated follow-up care.
• Comprehensive otoscopic assessment recorded before treatment, noting ear canal anatomy, tympanic membrane appearance and any infection signs that could change the clinical plan.
• Manual instrument extraction, used when wax is soft or positioned so tools can remove it safely without suction, offering a quick solution in suitable cases.

Practical information for first-time visitors

Book a slot that allows you to arrive 10 minutes early, and bring any hearing aids or recent ENT letters, so the audiologist has the full picture and can make the safest choice for treatment.

Access and mobility information

Station Plaza Health Centre offers level access and nearby parking; if you need help on arrival, phone ahead so reception can make the necessary arrangements.

Twenty Fascinating Facts About Hastings

1. Haunted Hotspot
   
   Hastings has several reportedly haunted buildings, including the Stag Inn and the True Crime Museum, drawing ghost hunters and curious visitors.
2. Home To The Best Ear Wax Removal In East Sussex
   
   Hastings is home to Hearing First Hastings, based at Station Plaza Health Centre. Book microsuction ear wax removal in Hastings here.
3. Historic Funicular Railways
   
   The town has two steep funiculars, the East Hill and West Hill lifts, among the steepest in the country.
4. One of the Sunniest Places in the UK
   
   Thanks to its south-facing coast, Hastings records more sunshine hours than the national average.
5. Frequented by Charles Dickens
   
   Charles Dickens visited Hastings often and praised its invigorating sea air and picturesque streets.
6. Once a Major Port
   
   In the Middle Ages, Hastings was an important seaport with shipyards and trade links across Europe.
7. Original Name was “Haestingas”
   
   The town takes its name from the Haestingas, a people who settled here in the early medieval era.
8. Historic Lifeboat Station
   
   Hastings RNLI lifeboat station has saved lives since 1858 and remains active today.
9. Sea Angling Capital
   
   Hastings is a popular spot for sea angling, with regular competitions and charter boats launching from the beach.
10. World Crazy Golf Championships Host
    
    The quirky annual event is held on the seafront mini golf course and attracts competitors from far and wide.
11. The America Ground
    
    A unique quarter where residents once declared a form of independence in the 1820s after disputes over land rights with the Crown.
12. Britain’s Smallest Pub
    
    The Anchor Inn in the Old Town claims to be one of the smallest pubs in Britain, seating only a few patrons.
13. Unique Stade Fishing Quarter
    
    The Stade remains a working fishing area, protected from development and used for generations by local fishermen.
14. Home to a Bohemian Community
    
    Hastings Old Town is known for its creative scene, attracting artists, writers and musicians.
15. Historic Radar Station
    
    Fairlight near Hastings hosted a WWII radar station, part of Britain’s early warning defences.
16. Frequent Pirate Raids
    
    In the 14th century the town suffered repeated attacks by French pirates during the Hundred Years’ War.
17. First Public Television Demonstration
    
    John Logie Baird demonstrated his television system to the public in Hastings in 1924 before taking it to London.
18. Hosts Spectacular Bonfire Celebrations
    
    Hastings Bonfire Society stages one of the country’s most dramatic bonfire night events, with torchlit processions and fireworks.
19. Europe’s Largest Beach-Launched Fishing Fleet
    
    A remarkable fleet still launches from the shingle shore, operating without a conventional harbour.
20. Hastings Contemporary Art Gallery
    
    Formerly the Jerwood Gallery, it showcases modern and contemporary British art in a striking coastal building.
21. Frequent Pirate Attacks in the Past
    
    Historic references note frequent attacks and burnings by pirates, affecting the town’s development in medieval times.

Customer Feedback, Verified Reviews and What They Mean

How we collect and verify patient reviews

We invite patients to post feedback on several platforms, which helps prospective clients weigh real experiences of audiologist-led care and service quality. Reviews are often validated by appointment reference or independent review services, increasing trust and allowing us to respond constructively to concerns. Comments typically cover appointment clarity, clinician manner and the measurable improvement in hearing or symptom relief after microsuction or manual extraction.

Common verified themes include punctuality, clear explanation of risks and benefits, and the clinical competence of the treating audiologist. Many reviewers report reduced tinnitus perception or restored hearing clarity after wax removal, highlighting the real clinical benefits of timely cerumen management.

"Calm, professional and explained every step. Microsuction was quick and painless, and I could hear clearly again the same day. Recommend the audiologist-led service for anyone anxious about ear treatment."

Our main services include:

• Manual Instrument Ear Wax Removal
• Microsuction Ear Wax Removal

Professional ear wax removal Hastings audiologists, based centrally with free on-site parking. We are the only ear wax removal clinic in Hastings to offer the Hearing First Waxfree Guarantee™, so if you have a blocked ear, attend our ear wax removal Hastings clinic where expert assessment and treatment are provided.

Hearing First Hastings – Microsuction Ear Wax Removal Hastings TN34 Map

Booking, Pricing and Appointment Availability

How to book and what happens on arrival

Book online via the clinic booking page or by telephone, with options for peak and off-peak appointments. When you arrive at Station Plaza Health Centre, you will complete a short history form, the audiologist will perform an otoscopic inspection and then explain the preferred wax removal method. Payment is taken at the time of service unless pre-paid online, and we accept card payments and certain insurers depending on policy cover.

1. Procedure time typically ranges from 10 to 30 minutes depending on wax volume and complexity, often resolving single-ear blockages on the same day.
2. Complete online booking or call reception to secure a convenient slot, noting peak times may involve longer waits so early booking is advised for urgent blockages affecting speech or hearing aid use.
3. Pricing starts at £34 for basic removal, with higher fees for bilateral work, complex removal or repeat appointments; concession rates and vouchers may be offered at the clinic's discretion.
4. Arrival includes a concise clinical history and consent discussion where the audiologist explains why microsuction or manual extraction is chosen and records any relevant ENT background.
5. Aftercare instructions are provided in writing, covering signs of infection and contact details for follow-up if symptoms persist or deteriorate after treatment.

If you have urgent symptoms, phone the clinic before booking to alert staff, particularly in cases of sudden hearing loss, severe pain or discharge, as these may need immediate triage or ENT referral.

Further Reading and Resources

You can read more about how to book ear wax removal in Hastings here.

Clinical Safety, Aftercare and When We Refer

The standards that shape our clinical practice

Clinical safety at Hearing First Hastings is led by experienced audiologists who follow professional protocols. Routine infection control, single-use items where appropriate and documented otoscopic checks are part of every consultation. We handle the ear canal carefully to protect the tympanic membrane and to reduce the risk of vertigo or secondary infection. Aftercare includes written advice, a suggested follow-up interval when needed and clear referral thresholds to ENT that align with best audiology practice and local NHS pathways.

Aftercare steps and referral guidance

• Written aftercare instructions detailing signs of infection, hearing changes and recommended ear protection during noisy activities or water exposure.
• Guidance for hearing aid users, covering safe cleaning, ear mould checks and timing of device re-fitting to restore optimal function after wax removal.
• Immediate post-procedure check to confirm clearance and inspect the tympanic membrane, with clinicians recording findings and advising on any residual symptoms to watch.
• Clear ENT referral criteria, such as persistent conductive hearing loss after wax removal, suspected cholesteatoma, recurrent infections or ongoing tinnitus that needs specialist assessment.
• Advice on preventing recurrence, including sensible ear hygiene and review schedules for people prone to repeated impaction or cerumen retention.

Trusted, Comfortable Ear Wax Removal by a Local Audiologist

Look, ears are delicate and deserve expert care. Some providers hand ear wax removal to non-clinical staff treating it as a routine task. We disagree: it takes the skill and judgement of a trained audiologist to manage risk and protect hearing.

Only qualified audiologists carry out ear wax removal at our clinic, combining clinical assessment, otoscopic inspection and patient-focused decision making. Microsuction is commonly favoured because it gives visual control and reduces water exposure risks, particularly after ear surgery or when canals are narrow. Your hearing should never be left to luck, and we commit to delivering the highest standard of care.

Location, Access and Local Details for Hastings TN34

Hearing First Hastings sits in Station Plaza Health Centre, Station Approach, Hastings TN34 1BA, centrally placed to serve Hastings and surrounding East Sussex villages. The clinic is easy to reach by train or bus, with level access from the station forecourt and free on-site parking for drivers. We see a mix of older patients and working adults who need flexible appointment times, and we work closely with GP practices and ENT services across Hastings to ensure seamless referrals and ongoing care.

If you need travel guidance or help with mobility or translation services, contact reception before your visit so we can prepare and provide a smooth, supportive experience when you come for ear wax removal or a hearing assessment.