New patients welcome at Hearing First Mill Hill - book appointment & find clinic details

This Listing Last Updated - 22 November 2025 at 02:53

Waxfree Guarantee™: We are the only clinic in Mill Hill that provides the Waxfree Guarantee™, a clear promise on successful earwax removal.

We are the sole specialist microsuction ear wax removal clinic in Mill Hill, offering both microsuction earwax removal and manual instrument techniques carried out by experienced audiologists. Every practitioner was personally selected by our founder, Jason Levy, so you are seen by clinicians who truly understand cerumen management and ear health.

Our Mill Hill base in North London serves nearby areas too, including Golders Green, Edgware, Hendon, Colindale, Stanmore, Burnt Oak, Queensbury, Belmont, South Mimms, Brookmans Park, Potters Bar, Southgate, Hadley Wood, Arkley, Kitt’s End, Oakleigh Park, Highwood Hill, Whetstone, Northaw, Cockfosters and Finchley.

New patients: join Hearing First Mill Hill — appointments and clinic essentials

New patients are welcomed at Hearing First Mill Hill, a private audiology clinic for NW4 and neighbouring north London districts. We offer single sessions for ear wax removal and comprehensive visits that can include an otoscopic assessment and hearing test where clinically necessary. Booking is simple via our online form or by phone; bring a list of current medications and any relevant medical history. Our aim is to make your first appointment straightforward and reassuring: you will meet a qualified audiologist who will explain the clinical steps, outline the Waxfree GuaranteeTM when relevant, and provide clear aftercare guidance. If a hearing aid assessment is appropriate, expect impartial advice from an independent practice, not influenced by manufacturer ownership. Free on-site parking is available at the Laboratory Spa near the Fiveways Interchange, which is convenient for drivers from the A1, A41 or M1. We respect confidentiality and consent, and will confirm reminders and cancellation terms when you book. Note for younger patients: microsuction is offered for ages 12 to 17 only when accompanied by a parent or guardian.

Booking made simple: what to bring

Book online for speed or call Mill Hill reception to discuss appointment lengths, pricing tiers and any mobility needs. On the day, please bring photographic ID if possible, a list of medications and any referral letters. Avoid using cotton buds before attendance and note any recent ear pain or infections to aid the clinical assessment.

Our core services

• Hearing Tests: We explain test outcomes clearly and can advise if ENT referral is needed; unlike some High Street providers, we are not part-owned by a hearing aid manufacturer so we won’t pressure you to buy devices.
• Microsuction Ear Wax Removal
• Impartial Hearing Aid Advice: Independent recommendations tailored to lifestyle, including invisible, rechargeable, Bluetooth and iPhone-compatible models, with no manufacturer bias.
• Under 18 Microsuction Ear Wax Removal: Microsuction for ages 12–17 only with a parent or guardian present.
• Manual Instrument Ear Wax Removal

Professional ear wax removal Mill Hill audiologists, located near the Fiveways Interchange at the A1/A41/M1 junction with free on-site parking. We are the only ear wax removal clinic in Mill Hill to provide The Hearing First Waxfree Guarantee™, so if a blocked ear is troubling you, book a slot at our ear wax removal Mill Hill clinic. We really are the experts in Mill Hill for earwax and ear health.

Services we provide in detail

• Impartial Hearing Aid Advice: Independent, manufacturer-free counselling about invisible, rechargeable, Bluetooth and iPhone-compatible hearing aids, tailored to your lifestyle, dexterity and listening needs, with no obligation to purchase at the appointment.
• Microsuction Ear Wax Removal: a precise, microscope-guided suction technique performed by an audiologist to remove wax under direct vision, ideal for narrow canals, hearing aid users or when irrigation previously caused discomfort.
• Under 18 Microsuction Ear Wax Removal: patients aged 12 to 17 are accepted for microsuction only when a parent or guardian is present, to enable consent, support and clear aftercare communication.
• Manual Instrument Ear Wax Removal: gentle use of curettes and forceps performed under direct vision, chosen when wax consistency or canal anatomy makes manual removal the safest choice.
• Hearing Tests: standard pure tone audiometry and speech tests are available, with clear explanation of thresholds and charts so you understand how results affect daily communication and whether ENT referral is needed.

All services are provided by qualified audiologists with accredited clinical training and ongoing professional development. We follow a structured clinical pathway, emphasise patient-centred communication and apply the Waxfree GuaranteeTM when appropriate to maintain consistent standards and transparent outcomes. Unsure which appointment you need? Call the Mill Hill team for a short triage call so we can recommend the correct appointment type and expected duration.

Patient-centred standards and clinical care

We adhere to evidence-based infection control, supply clear written aftercare and keep detailed clinical records. Our practice prioritises safety, dignity and informed consent at every stage: from your initial enquiry to follow-up or onward referral. When hearing aids are discussed, we perform real ear measurements and offer trial periods to show realistic benefit before purchase decisions are made.

How much does ear wax removal in Mill Hill cost?

Prices for ear wax removal in Mill Hill start at £34. Final costs depend on factors such as whether one or both ears are treated, appointment length, complexity of wax removal and whether a hearing test is added. Peak and weekend slots may carry different fees, and exact charges are confirmed at booking.

Find our clinic, contact details and directions

Address, phone and appointment essentials

Hearing First Mill Hill is situated at 1A Hall Lane, inside the Laboratory Spa & Health Club, Mill Hill, London NW4 4TJ. The clinic is convenient for drivers using the Fiveways Interchange (A1, A41, M1), and free on-site parking is provided. Public transport users can use Mill Hill Broadway or Mill Hill East stations; please allow extra time for local roads. To book or enquire, call +44 203 397 9787 or use the online booking portal which shows available clinics and appointment types.

Access and accessibility information

On arrival, follow signs to the Laboratory Spa reception where our audiology team will welcome you. The clinic is on the ground floor with step-free access; advise reception of any mobility needs so we can reserve a conveniently placed parking bay. If you hold a blue badge, tell us when booking so we can assist with parking nearest the entrance.

Driver advice

Allow an extra 10 to 15 minutes at peak times for navigating around the Fiveways Interchange, and use postcode NW4 4TJ for satellite navigation. Major junctions are signposted from the A1 and A41.

Public transport notes

Several local bus services stop within walking distance of Hall Lane; check the Transport for London (TfL) journey planner for current times and any weekend engineering works. If you need step-free public transport options, the reception team can advise on the best route for your needs.

Hearing First Mill Hill — Microsuction Ear Wax Removal NW4 map

Safe, comfortable earwax removal by skilled audiologists

Your ears deserve careful handling, and our clinic ensures every ear wax procedure is carried out by a qualified audiologist trained in ear anatomy, otoscopy and clinical infection control. We do not hand procedures to untrained staff; the clinician will examine the ear canal with a microscope or video otoscope, assess wax consistency and choose microsuction or manual instrument removal based on clinical suitability. This reduces risk of canal abrasion and improves patient comfort.

We record a concise medical history and look for red flags such as active infection, discharge or prior ear surgery, postponing or declining treatment if an ENT review is required. Our records include consent and a clear aftercare plan, and if a hearing test is recommended after removal, we explain why and arrange further assessment.

1. Visual inspection with otoscopy or video microscope to determine wax type, canal shape and any skin changes that might need ENT attention.
2. Selection of the safest removal method, typically microsuction under direct vision, or manual instrumentation when that provides superior control.
3. Gentle removal with ongoing comfort checks and clear communication, followed by a post-procedure inspection to ensure the canal is clean and undamaged.
4. Initial check-in and medical history review to identify contraindications, allergies or recent ear problems that may affect treatment choice and safety steps.
5. Written aftercare advice, recommended follow-up if symptoms persist, and referral pathways for full audiological assessment or ENT consultation where necessary.

Local audiologist-delivered ear wax removal: safe and reassuring

Your hearing is delicate and should be treated by specialists. Some providers view ear wax removal as routine and delegate it, but we insist on audiologists performing every procedure because of their clinical expertise in ear anatomy and physiology.

At our clinic, only qualified audiologists conduct ear wax removal, ensuring your care is delivered by clinicians with specialist knowledge. This approach reduces injury risk and provides a tailored, effective procedure. Your hearing is too important for compromise, and we are committed to the highest standards.

What does ear wax removal in Mill Hill cost?

Pricing explained, factors that affect cost and how to book

Prices at Hearing First Mill Hill start from £34, with final costs influenced by factors such as whether one or both ears are treated, procedure duration, the complexity of wax removal and whether a hearing test is also needed. Peak times and weekend sessions may be priced differently. We publish private pricing on our website and will confirm exact charges when you book. Payments accepted include card and other methods advised at reception, and we supply itemised receipts for insurance or employer reimbursement.

• Peak and off-peak slots: early evening or weekend appointments may be priced differently from daytime midweek sessions; check the booking portal for current availability and promotions.
• Single ear removal: prices are typically lower for single-ear treatments, reflecting the shorter clinical time and simpler aftercare compared with bilateral work.
• Complex cases: impacted or hardened wax requiring longer microsuction sessions or staged appointments may incur higher fees to cover clinical time and additional disposables.
• Bilateral treatment: when both ears need work, appointments are longer and fees reflect the extra clinician time and extended aftercare communication.
• Hearing test combination: where a hearing assessment follows wax removal, the combined appointment is priced to reflect both services, and we provide clear pre-booking duration information.

Booking terms, cancellations and refunds

When you book we will confirm cancellation terms and any deposit required for specialist slots. Refunds follow our cancellation policy, which is explained at booking and on patient information pages. If you need to change an appointment, call as soon as possible to secure an alternative time.

Top booking tip

To increase your chance of a same-week appointment, check the online system in the morning and choose off-peak slots, or call reception for last-minute availability; staff can alert you to short-notice cancellations that free up earlier appointments.

Further information and resources

For more details on how to book ear wax removal in Mill Hill with Hearing First, click through here.

Aftercare, recovery and what to expect post-treatment

Aftercare is a key part of our service and we provide both written and verbal instructions after ear wax removal. Most people feel immediate relief from a blocked ear and notice hearing improvement, though some may experience short-lived sensitivity or a mild sense of fullness for 24 to 48 hours. We will advise simple precautions to protect the ear canal and support healing if slight irritation occurs.

• Avoid inserting cotton buds, hairpins or other objects into the ear canal; this can push wax deeper and raise the risk of abrasion or infection.
• Keep water out of the treated ear for 24 to 48 hours, and avoid swimming, intense showers or submerging the head until the canal has settled and any recommended follow-up has taken place.
• If mild soreness or itching occurs, use only the pain relief or topical measures recommended by the audiologist; do not apply eardrops unless prescribed or advised in writing.
• Monitor for persistent reduced hearing, discharge, severe pain or fever, and if these symptoms appear, book a prompt review so we can exclude infection or other causes and arrange a hearing test if needed.
• Hearing aid users should clean and dry devices before reinserting and contact our audiology team for any programming or fit adjustments that might improve comfort.

We provide written aftercare and a direct contact number for concerns. If you are unsure about any symptom, book a clinical review rather than attempting self-treatment.

20 fascinating facts about Mill Hill

1. World War II History
   
   Mill Hill hosted a wartime military hospital and parts of the area were used for army training and logistics during World War 2.
2. Mill Hill School
   
   Founded in 1807, Mill Hill School is one of London’s prestigious independent schools, set within a large campus offering countryside views.
3. The Ridgeway
   
   This historic road runs along the top of the hill and offers panoramic views across north London, forming part of an old coaching route to St Albans.
4. Transport Links
   
   Mill Hill Broadway provides Thameslink services into central London, while Mill Hill East is the Northern Line single-track spur station.
5. The Forgotten Zoo
   
   Before WWII a small private zoo on Mill Hill’s outskirts contained monkeys, a bear and reportedly a leopard; after the war it vanished along with most official records.
6. Green Spaces Galore
   
   Mill Hill boasts many green areas, including Arrandene Open Space and Mill Hill Park, popular with walkers and nature enthusiasts.
7. Mill Hill’s Micro-Climate
   
   Due to its elevation, Mill Hill sometimes experiences different weather to neighbouring suburbs — residents often delight in isolated snow on their rooftops.
8. Secret Cold War Hideouts
   
   Rumours of bunkers and reinforced buildings linked to Cold War preparations persist in Mill Hill East, with locals pointing out oddly fortified sheds.
9. Historic Roots
   
   Mill Hill has been settled since at least medieval times, its name thought to come from a windmill that once crowned The Ridgeway.
10. Architectural Variety
    
    The area features Georgian and Victorian houses, 1930s suburbs and modern developments, giving the neighbourhood a varied residential character.
11. Mill Hill’s Invisible River
    
    The Dollis Brook runs through Mill Hill but much of its route is hidden beneath vegetation and footbridges, making it an often-forgotten local stream.
12. Local Shopping and Dining
    
    Mill Hill Broadway hosts a mix of cafés, restaurants and independent shops, creating a lively community atmosphere with good city links.
13. Home of the Mini Meteorologist
    
    In the 1980s a locally famous boy nicknamed “Sky Kid” produced accurate weather flyers and later worked for the Met Office.
14. The Rabbit Roundabout
    
    Unusually large rabbits have been reported near the Apex Corner roundabout, with locals spinning tales about wartime escapees.
15. The College with Cows
    
    In the early 1900s Mill Hill School kept a dairy herd that grazed on its cricket fields, a curious part of its history.
16. Former Home of the National Institute for Medical Research
    
    The institute operated in Mill Hill from 1950 to 2016 and contributed significantly to immunology and other scientific advances.
17. Ear Wax Removal in Mill Hill
    
    Ear wax removal is available from Hearing First Mill Hill on Mondays at The Laboratory Spa in NW4 near the Fiveways Interchange, with easy access from the A1, A41 and M1 and free on-site parking. Click here to book an appointment.
18. The Singing Hill
    
    Early walkers near Arrandene sometimes hear low, melodic tones caused by wind through trees, often mistaken for distant chanting.
19. The Underground Llama
    
    A 2004 photograph of a llama strolling down Mill Hill Broadway sparked debate when no local farms reported one missing, elevating the tale to urban legend.
20. The Station That Disappeared
    
    Mill Hill (The Hale) station closed in 1939 and was mostly erased, leaving only a few bricks and memories of those who used it.

Book an appointment, FAQs and how to prepare

Appointments can be made online via our Mill Hill clinic pages or by phoning reception. We try to provide same-week slots where possible, and staff will advise whether you need a short microsuction session or a combined appointment with a hearing test. Confirmed bookings are emailed and text reminders can be arranged. Before attending, please avoid cotton buds and bring any previous audiology reports or notes of ear surgery if available.

1. Can I come for microsuction if I wear hearing aids? Yes. Please bring aids in a labelled case and inform the clinician about device type, as hearing aids can affect wax build-up and timing of removal visits.
2. What identification do I need? Bring photographic ID and a list of current medications to help match clinical records and confirm consent for treatment, especially for private billing or insurance claims.
3. Is microsuction painful? Most patients report minimal discomfort; clinicians perform regular comfort checks and can pause the procedure if required, ensuring a controlled and communicative environment.
4. How do I change or cancel an appointment? Contact reception by phone or via the online booking system within the cancellation window; our cancellation policy is explained at booking and sets any refund or rescheduling rules.
5. Do you accept NHS referrals or is this private only? We operate privately; however, if you have an NHS referral or specialist letter, bring it and the audiologist will advise on suitable pathways, including ENT referral when clinically necessary.

If you need more information about accessibility, parking or insurance claims, contact our Mill Hill team who will give tailored guidance to ensure a smooth visit and informed treatment decisions.