Directions to Hearing First, Reading — Microsuction ear wax removal clinic

This Listing Modified | 27th January, 2026 11:48 am

Waxfree Guarantee™: we are the only clinic in Reading to offer the Waxfree Guarantee™, a pledge few competitors can match.

We are the specialist microsuction ear wax removal clinic in Reading, providing both Microsuction Earwax Removal and Manual Instrument Earwax Removal carried out by experienced Audiologists. Every practitioner was carefully selected by our founder, Jason Levy. In short, we are the ear wax removal experts in Reading, combining clinical skill with practical audiology.

Our central Reading clinic serves Abbey, Balmore Park, Battle, Calcot, Caversham, Caversham Heights, Caversham Park Village, Cemetery Junction, Central Reading, Church, Coley, Coley Park, Dee Park, East Reading, Emmer Green, Green Park Village, Katesgrove, Kentwood, Kennet Island, Kings Road, Newtown, Norcot, Palmer Park, Park, Reading West, Redlands, Shinfield Rise, Southcote, Thames, The Mount, The Oracle Quarter, Tilehurst, University Area, West Reading, Whitley, Whitley Wood, Beech Hill, Burghfield Common, Burghfield Village, Grazeley, Mortimer Common, Shinfield (village), Spencers Wood, Swallowfield, Theale, Mapledurham, Woodley, Earley, Sonning, Sonning Common, Tilehurst Hill, Wokingham Without, Arborfield, Aldermaston, Arborfield Green, Shinfield Park Village, Arborfield, Barkham, Bray, Bucklebury, Charvil, Finchampstead, Goring, Goring & Streatley, Hurst, Ruscombe, Sindlesham, Streatley, Twyford, Wargrave, Waltham St Lawrence, Winnersh, Sonning Common, Woodley, Winkfield Row and Yattendon, offering accessible audiology and microsuction services to a wide catchment area.

How to reach Hearing First Reading: clinic directions and access

Hearing First Reading is based at Willow House Surgery, 270-274 Oxford Road, Reading RG30 1AD. We specialise in microsuction ear wax removal and clinical audiology, welcoming patients who need clinician-led care. The building is situated at the corner of Willow Road and Orchard Way, within easy walking distance of local bus stops and the town centre. The postal address works for satnav and deliveries, however for the most reliable arrival, follow the local directions below, particularly if you are coming by taxi or driving and need the free on-site disabled parking kept for Blue Badge holders. Microsuction is performed by registered audiologists in a purpose-built consulting room, and we operate by appointment only, so please book ahead to secure your preferred slot. If you travel by public transport, allow extra time during busy periods and consider the pedestrian route from Reading station via the footbridge and Forbury Road, which bypasses heavier traffic on Oxford Road.

Step-by-step arrival guidance

• If you are driving from the M4 junction 11, follow signs for Reading, then take the A33 and exit towards South Reading; continue to Oxford Road and turn left at Willow Road. Short-term on-street parking is nearby and free on-site disabled parking is provided for Blue Badge holders, ensuring straightforward access to the clinic entrance.
• From Reading station walk east along Station Road, cross the pedestrian bridge and continue on King’s Road for approximately 15 minutes. The clinic entrance is clearly signposted at Willow House Surgery on the corner of Orchard Way and Willow Road, this route avoids busy arterial roads and offers a level walk suitable for those with limited mobility.
• Pedestrians approaching from The Oracle shopping centre can cross the River Kennet and follow Forbury Road, then turn onto Oxford Road. This path passes landmarks such as Forbury Gardens and the Maiwand Lion, which make it easy to find the clinic without a car.
• Taxis from Reading station should request drop-off on Oxford Road near the Orchard Way junction. This avoids narrow access points and places you right beside the clinic entrance, which is useful if you have reduced mobility or are carrying prams or equipment for a hearing test.
• If you cycle, there are public cycle racks near the surgery and possibly more secure bike storage nearby; please lock your cycle and inform reception on arrival, as clinicians may need a short period to prepare equipment for microsuction during busy clinics.

Hearing First Reading – Microsuction Ear Wax Removal Reading TN34 Map

Parking & accessibility at Willow House Surgery

On-site and nearby parking choices

Willow House Surgery offers free on-site disabled parking spaces immediately adjacent to the clinic entrance, reserved for Blue Badge holders, so please display your badge clearly. Neighbouring roads provide free on-street parking for up to one hour, which is convenient for brief hearing checks or single-ear wax removal. For longer visits there are public car parks a short walk away, including pay-and-display bays and council multi-storey car parks, useful for full hearing tests or hearing aid fittings. During busy shopping periods parking can be limited, so plan to arrive slightly earlier to avoid delays. For drivers needing assistance, the drop-off point at the surgery front door is monitored during clinics so a companion can stop briefly to help you into the building without hunting for a space.

Access inside the clinic

1. Consulting rooms are well lit and acoustically treated to reduce background noise during assessments and consultations, which benefits patients taking speech-in-noise tests or those who need a clear explanation of hearing test results.
2. The clinic has level access from the main entrance to the consulting room, with a wide corridor and a single step-free threshold, enabling easy entry for wheelchairs and mobility scooters; staff are trained to assist with transferring to seating or examination chairs when required during a microsuction procedure.
3. We provide a comfortable waiting area with seating suitable for older adults and those with reduced stamina; if you would rather wait outside until the clinician is ready, tell reception and they will call you when the room is prepared, reducing unnecessary movement during busy sessions.
4. Hearing aid users can access mains charging points and benches to rest rechargeable devices while you attend a wax removal or hearing test, making sure devices are ready on departure and avoiding interruptions to your day.
5. If you need additional support such as a hearing loop, large print documents, or an interpreter, contact us when booking and we will arrange reasonable adjustments to support your appointment, consistent with best practice in community audiology.

Tip for Blue Badge holders

Bring your Blue Badge and park in the marked space beside the surgery, which gives the shortest transfer to the clinic and helps staff provide prompt assistance with entry and consent procedures if required.

Further accessibility note

If a home visit is clinically necessary, discuss this when booking; domiciliary microsuction can be arranged in exceptional cases for patients who cannot attend the clinic because of mobility or health limitations.

More Information

For further details and to book ear wax removal in Reading, book online here.

Arriving by public transport: trains and buses

Train and bus connections to Willow House Surgery

Reading station is the main rail hub, served by Great Western Railway and other operators, with frequent services from London Paddington, Oxford and regional towns. From the station you can catch regular local buses that stop on King’s Road and Oxford Road, which bring you close to Willow House Surgery. National coach services also serve Reading, with drop-off near the town centre. Bus routes from the Thames Valley and adjacent towns are generally reliable, although journey times change with the time of day, particularly during commuter peaks, so check timetables before you travel. For local bus users, the nearest stop is a short walk down Oxford Road towards Orchard Way, and signposting plus pedestrian crossings make this route straightforward even for first-time visitors.

• If arriving by train from London, consider an off-peak departure for a quieter local bus experience and easier access to taxi ranks outside the station, which are typically less busy and faster for a drop-off at the clinic door.
• Take the number 17 or 18 local bus services which run along Oxford Road and stop within a few metres of the clinic; check live timetables online to confirm frequencies, especially at peak times when delays are more likely.
• Night Bus services operate to central Reading on some routes; if your appointment is in the evening check the latest timetables and consider booking a taxi if you finish late, to ensure a safe, direct journey home.
• From the bus station follow pedestrian directions east along Forbury Road and turn onto Oxford Road; this mostly level route is suitable for prams and mobility aids, with dropped kerbs and tactile paving at key crossings to aid visually impaired visitors.
• For early morning appointments, verify first bus times, especially on Sundays and public holidays when services may be reduced, and allow extra travel time if you need to collect forms or complete information at reception before your microsuction treatment.

Services we provide

• Hearing Tests: we carry out hearing assessments, explain results clearly and provide impartial advice, we are not part-owned by a hearing aid manufacturer so there is no pressure to buy a specific brand.
• Under 18 Microsuction Ear Wax Removal: microsuction for 12–17 year olds is offered when accompanied by a parent or guardian, with appropriate consent and safeguarding in place.
• Microsuction Ear Wax Removal
• Impartial Hearing Aid Advice: friendly, independent guidance on the latest digital, invisible, rechargeable, Bluetooth and iPhone-compatible hearing aids, tailored to your lifestyle rather than a manufacturer’s sales targets.
• Manual Instrument Ear Wax Removal

Professional ear wax removal Reading Audiologists at Willow House Surgery on the corner of Willow Road and Orchard Way. We offer free on-site disabled parking and one hour free on-street parking nearby. We are the only ear wax removal clinic in Reading to provide The Hearing First Waxfree Guarantee™, so if you have a blocked ear, come to our ear wax removal Reading clinic where microsuction and audiology expertise are combined. We truly are the ear wax removal experts in Reading.

Walking routes and local wayfinding

From Reading town centre and The Oracle

Walking from The Oracle and nearby shopping areas is straightforward. Head north from the riverside promenade across Caversham Bridge if you approach from the north, or walk east along King’s Road and Forbury Road from the pedestrianised area. The route passes landmarks such as Forbury Gardens and the Maiwand Lion, which help orientate visitors. Pavements are well kept and crossings frequent, though expect more foot traffic at weekends and during festivals. Average walking time from the central shopping district is about 12 to 20 minutes depending on pace and stops for traffic lights. Wear comfortable shoes and add a few minutes if you are unfamiliar with the town centre or carrying items. The short pedestrian link from Broad Street to Oxford Road is a quieter option for those who prefer less crowded streets and it stays well lit for later appointments.

From Reading station: short pedestrian routes

There are two handy walking options from the station: one follows Station Road and King’s Road with a direct line to Oxford Road, the other uses the riverside path and Forbury Road to approach from the south. Both are signposted and suitable for those with moderate mobility; if you need the flattest route, use the station forecourt and King’s Road which has fewer steps and smoother surfaces. Should you require assistance on arrival, our reception team will help with paperwork or provide a seat while we prepare for your microsuction or hearing test appointment.

Safe, Comfortable Ear Wax Removal With An Audiologist In Your Local Area

Your ears deserve expert care. Some providers hand over wax removal to non-clinical staff, treating it as routine. We think otherwise: microsuction and ear care should be performed by trained Audiologists with clinical oversight, minimising risk and delivering better outcomes for hearing health.

In our clinic, registered Audiologists carry out all ear wax removal, bringing detailed knowledge of ear anatomy and middle ear function to each procedure. That clinical expertise reduces the risk of harm and ensures a safe, effective treatment tailored to you. Your hearing is too valuable to leave to chance, and we are committed to the highest standards of care in microsuction and audiology.

What to bring and pre-appointment advice

Documents, devices and health details to bring

To help your appointment run smoothly bring any ID, your NHS number if known, and a list of current medications, especially ear-related prescriptions such as topical steroid drops. If you use hearing aids bring the devices and chargers so they can be tested or refitted after wax removal. Patients under 18 must attend with a parent or guardian who should bring photographic ID and contact details for consent. If you have a cochlear implant, chronic ear condition or a history of ear surgery, tell reception when booking so the clinician can allocate suitable time and equipment. Do not use cotton buds before your visit, and avoid inserting anything into the ear canal as this can push wax deeper or cause discomfort when we assess suitability for microsuction. Allow a little extra time if you need to complete clinical questionnaires on arrival; a brief otoscopic check is carried out before any treatment begins.

• If you wear hearing aids bring both devices and their chargers, the clinician may test with and without aids to interpret results accurately and check whether wax has impaired device performance.
• Bring any previous audiograms or ENT letters, these documents help the clinician form a clearer clinical picture and decide whether further tests or referrals are needed after wax removal and assessment.
• Under 18s must attend with a parent or legal guardian who can provide written consent and relevant medical history; clinics will not proceed without appropriate adult supervision for minors aged 12 to 17, in line with safeguarding rules.
• Bring a list of current medicines and any known allergies, this helps the audiologist consider contraindications for microsuction and provide safe aftercare advice, especially if you use topical ear medications or treatments affecting clotting.
• If you prefer a chaperone or need communication support such as British Sign Language interpreting, request this at booking so staff can arrange appropriate assistance in advance, improving clarity during explanations and consent discussions.

21 Interesting Facts About Reading

1. The Oracle Shopping Centre: Spanning the River Kennet, The Oracle is Reading’s main retail and leisure hub. It combines major shopping brands with riverside restaurants and bars, making it a focal point for visitors and locals.
2. Reading University: The University of Reading began in 1892 as an extension college of Oxford and gained its charter in 1926. Its Whiteknights campus sits in 130 hectares of parkland, and the university is highly regarded for research in agriculture, climate science and business.
3. Reading Festival Origins: Now one of Europe’s biggest music festivals, Reading Festival started in 1961 as the National Jazz Festival and evolved into a major rock and pop event hosting legendary acts through the decades.
4. Kate Winslet: Academy Award-winning actress Kate Winslet was born in Reading in 1975 and trained locally before moving to Redroofs Theatre School; she often references her Reading roots.
5. Ricky Gervais: Comedian and actor Ricky Gervais, creator of The Office, grew up in Whitley, Reading, and frequently draws on his upbringing in his work.
6. The Kennet and Avon Canal: The canal runs through Reading and once linked London with the West Country for trade; today its towpaths offer pleasant walks and a glimpse of the town’s industrial past.
7. The Maiwand Lion: The Maiwand Lion, in Forbury Gardens since 1886, honours Berkshire Regiment soldiers lost in Afghanistan. It weighs over 16 tons and is an iconic town symbol, affectionately known as the Forbury Lion.
8. Reading Prison’s Dark Hauntings: Closed in 2013, Reading Prison has a reputation for hauntings, with tales of cold drafts, unexplained footsteps and slamming doors adding to its grim history, including Oscar Wilde’s incarceration.
9. Reading Abbey Ruins: The atmospheric ruins of Reading Abbey are among the town’s finest historic sites. Founded in 1121 and largely destroyed in the Dissolution, the conserved ruins remain a must-see.
10. Forbury Gardens: A Victorian park in the heart of Reading, Forbury Gardens features formal flowerbeds, a bandstand and the Maiwand Lion, offering a tranquil city-centre escape.
11. Workhouse Coffee: This independent café on King Street roasts beans and serves excellent espresso and filter coffee, playing a significant role in Reading’s contemporary coffee scene.
12. CUP Specialty Coffee & Tea: Near St Mary’s Butts, CUP is known for artisan coffee and Middle Eastern-inspired brunches, providing a bright, welcoming alternative to chains.
13. Reading Gaol: Built in the 1840s, Reading Gaol is historically significant and housed Oscar Wilde; since its closure it has hosted arts projects and remains central to preservation debates.
14. King Henry I’s Burial Site: King Henry I was buried at Reading Abbey in 1136; his remains were lost after the abbey’s destruction, and archaeologists still speculate about their location.
15. The River Thames & Caversham: Reading’s riverside, seen across Caversham Bridge, reveals parks and traditional pubs; in summer the river hosts boat trips and festivals that enliven the town.
16. Reading Prison: (See above) The prison’s history and architecture add to Reading’s complex past, with lasting cultural and literary associations.
17. London Street Brasserie: A celebrated riverside restaurant, London Street Brasserie is known for its modern British cuisine and seafood, popular for romantic dinners and special occasions.
18. The Lyndhurst: A cosy gastropub off Queen’s Road, The Lyndhurst serves real ales, craft beers and creative pub food in a warm, quirky setting beloved by locals.
19. Workhouse Coffee: (Listed above) Renowned for serious coffee, independent roast and a minimalist interior, it remains a favourite for enthusiasts.
20. The Museum of English Rural Life (MERL): Run by the University of Reading, MERL houses extensive collections on rural life and farming, offering interactive, engaging exhibits.
21. The Best Ear Wax Removal In Reading
    
    The finest ear wax removal in Reading is offered at Hearing First Reading, Willow House Surgery on the corner of Orchard Way and Willow Road. Book ear wax removal in Reading now

Pricing, bookings and our refund approach

How to book and what happens next

Ear wax removal appointments start at £34, with the exact fee shown during booking and dependant on whether one or both ears need treatment and whether diagnostic tests are included. The fastest way to check availability and current prices is via our online booking page: search Reading microsuction slots and follow the booking flow which displays live prices and clinician availability. You can also book by telephone, and our team will advise the right appointment type, for example a combined hearing test and wax removal. Payment is taken at booking or on arrival depending on how you book; we accept major debit and credit cards and some contactless payments. Concessions or discounts may be available on a case-by-case basis, so ask reception when you arrange your appointment.

How much does ear wax removal in Reading cost?

Ear wax removal in Reading starts at £34. Prices vary by whether one or two ears are treated, peak or off-peak times and how far ahead you book. The best way to see current prices is to click the Book button below, then choose Find Appointments to view up-to-date fees and availability.

Local landmarks, meeting points and helpful nearby services

The clinic sits close to well-known Reading landmarks which make meeting up easy for friends or family. Forbury Gardens and the Maiwand Lion are reliable outdoor rendezvous points, while the large Tesco near Orchard Way provides a sheltered waiting spot if you prefer to shop while someone attends a short appointment. The Oracle and riverside promenade are useful reference points for visitors unfamiliar with Oxford Road, and there are cafes and pharmacies nearby for refreshments or last-minute supplies. Local GP surgeries and the Royal Berkshire Hospital are within easy reach for onward care if a referral is needed after examination. Public conveniences and seating in the town centre add to patient comfort when visits are longer or when waiting for transport home.

• Use the Tesco supermarket near Orchard Way as a sheltered waiting point, a place to buy drinks, medication or supplies before or after your appointment, especially useful if you are staying in Reading for a longer visit.
• Meet at Forbury Gardens by the Maiwand Lion, a visible landmark offering a convenient rendezvous for companions who will walk you to the clinic entrance.
• Arrange to meet in The Oracle’s covered arcade if the weather is poor, this sheltered area has clear sight lines to the river and is a short walk from the clinic for those accompanying patients who may need support after microsuction or a hearing test.
• If someone drops you off by taxi, ask the driver to wait briefly on Oxford Road by the clinic entrance to help passengers with limited mobility avoid carrying items over longer distances.
• Pharmacies on Oxford Road and Broad Street can provide ear drops, analgesics and over-the-counter items recommended in aftercare; check opening times if you need supplies immediately following your appointment.