Hearing First Surbiton Clinic - About, services, location & book appointment
This Guide Changed - 9/1/2026 18:05
Waxfree Guarantee™: The only ear wax removal clinic in Surbiton offering the Waxfree Guarantee™.
We’re the only specialist microsuction ear wax removal clinic in Surbiton providing Microsuction Earwax Removal and Manual Instrument Earwax Removal by our expert Audiologists. All of our earwax removal practitioners are hand-picked by our founder, Jason Levy. We really are the ear wax removal experts in Surbiton.
Our convenient location in Surbiton, Southwest London, also serves Kingston-Upon-Thames, Tolworth, Thames Ditton, East Molesey, West Molesey, Hersham, Claygate, Chessington, Hampton Wick, New Malden, Norbiton, Worcester Park, Bushey Park, Teddington, Twickenham, Sunbury-on-Thames, Cobham, Oxshott, Stoke D’Abernon, Stoneleigh, Ewell, Epsom, Leatherhead and Feltham.
Hearing First Surbiton Clinic - About, services, location & book appointment
Hearing First Surbiton is an audiologist-led clinic based in Surbiton, KT6, offering specialist ear care and impartial hearing services. Our team focus on safe, evidence-based microsuction and manual cerumen removal, comprehensive hearing assessment and tailored hearing aid advice. We are independent of any single manufacturer, so recommendations are based on clinical need and your lifestyle, not on commercial ties. Appointments are held in Therapy Spaces, a convenient local health facility close to Surbiton station, and we provide clear written aftercare and recorded findings to support continuity of care with your GP or other clinicians.
Every appointment is delivered by a qualified audiologist, trained in ear anatomy, infection control and device fitting. We combine diagnostic hearing tests, tinnitus screening when indicated, and bespoke cerumen management plans. Booking is straightforward, with weekday and some evening slots; free on-street parking is often available nearby. We also operate a Waxfree Guarantee to ensure effective outcomes for blocked ears, and we will arrange follow-up or onward referral if further assessment is required.
What to expect at your first visit
On arrival you will receive a brief clinical history check, a visual otoscopic inspection and a hearing screen if relevant. The clinician will explain the chosen technique, whether microsuction or manual instrumentation, and give clear aftercare instructions. Typical appointments last 20 to 40 minutes, depending on complexity, and records are kept to assist future care.
Services we offer are:
- Under 18 Microsuction Ear Wax Removal: We provide microsuction ear wax removal for age 12-17 when accompanied by a parent or guardian.
- Microsuction Ear Wax Removal
- Impartial Hearing Aid Advice, Supply, Fitting and Aftercare: If you want friendly, impartial advice, we are an independent company that is not part-owned by a hearing aid manufacturer, so we can advise you on which model will be the most appropriate, given your unique lifestyle requirements. We provide all the latest digital invisible, rechargeable, bluetooth and iPhone-compatible hearing aids.
- Hearing Tests: We can test your hearing and explain the meaning of your test results – We are not part-owned by a hearing aid manufacturer, so unlike some High Street chains, we won’t offer you a “free” hearing test and then push you to buy hearing aids.
- Manual Instrument Ear Wax Removal
Hearing First Surbiton
Located within Therapy Spaces,
Surbiton KT6 4QH
Phone: +44 203 397 9787
URL: Clinic booking page
Professional ear wax removal Surbiton Audiologists. Conveniently located in Back 2 Well-Being health clinic, with free on-street parking. We are the only ear wax removal clinic in Surbiton that offers The Hearing First Waxfree Guarantee™ , so if you have a blocked ear, book an appointment at our ear wax removal Surbiton clinic. We really are the ear wax removal experts in Surbiton!
Services we offer are:
- Hearing tests and interpretation, including pure-tone audiometry and conversational hearing checks, with clear explanation of results and documented management options for mild to moderate hearing loss.
- Manual instrument ear wax removal where indicated, performed with curettes or loops when microsuction is unsuitable, with careful visualisation and a focus on preserving ear canal skin integrity.
- Tinnitus support and signposting: brief tinnitus counselling, lifestyle advice and onward referral to audiological rehabilitation where persistent tinnitus affects daily life or sleep.
- Under-18 microsuction ear wax removal, for young people aged 12 to 17 when accompanied by a parent or guardian, with age-appropriate explanation and safeguarding in line with clinical governance.
- Impartial hearing aid advice, supply, fitting and aftercare, offering modern devices such as invisible, rechargeable and Bluetooth-compatible models, with personalised programming and ongoing support beyond the initial fitting.
- Microsuction ear wax removal delivered by a qualified audiologist, using a fine suction tip and microscope for precise visual control; this method minimises traction on the eardrum and is suitable for many forms of obstructive cerumen.
We provide these services without commercial ties to any single hearing aid manufacturer, ensuring truly independent clinical advice. Each service includes a pre-treatment risk assessment, infection control measures and a written summary of findings and recommendations. If further ENT investigation is needed, we can facilitate timely referral with a clear clinical letter for your GP.
Clinical governance and safety
All clinicians follow current professional standards and evidence-based protocols for cerumen management, hearing assessment and device fitting. We maintain a clinical audit trail, regular equipment calibration and ongoing professional development to keep pace with advances in audiology practice.
Patient consent and information
Patients receive a clear explanation of risks and benefits before any procedure, with opportunity to ask questions and decline any intervention. Consent is recorded.
Brief tip for parents
If accompanying a child, bring any previous hearing assessments and a quiet toy or headphone set to help the child stay calm during screening.
Further note
If a child has repeated ear infections or conductive hearing loss, we will recommend ENT review rather than repeated cerumen procedures alone.
Hearing First Surbiton – Microsuction Ear Wax Removal Kingston KT6 Map
Safe, Comfortable Ear Wax Removal With An Audiologist In Your Local Area
Your ears deserve specialist attention, because ear anatomy is delicate and individual. At Hearing First Surbiton, every ear wax removal procedure is performed by a registered audiologist who understands the interactions between cerumen, the tympanic membrane and the ear canal skin. That professional expertise reduces the chance of canal abrasion or inadvertent impact on hearing, and it supports appropriate decision-making where ear disease is suspected.
We prioritise patient comfort and informed care: before any procedure we undertake a visual inspection and explain whether microsuction or manual removal is the safest option. Microsuction is often preferred for clear visual control, while manual instrumentation is selected when cerumen is soft or adherent in a particular way. Each technique is chosen to protect hearing and allow precise cerumen management.
We audit outcomes and provide clear aftercare advice, including signs of infection, follow-up timing and how to manage dry or itchy canals without inappropriate ear drops.
Audiologist-led care pathway
The pathway begins with history-taking and inspection, moves to an evidence-based treatment choice and ends with documented advice and, where appropriate, a hearing test or device recommendation. This integrated approach ensures safe, repeatable outcomes and supports longer-term ear health, while giving patients transparent information about their options and expected recovery.
20 Interesting Facts About Surbiton
- The Surbiton Trophy
Surbiton hosts a prestigious annual tennis event, the Surbiton Trophy, attracting international players and adding a touch of sporting prestige to Surbiton’s lively calendar. - Surbiton’s Royal Roots
Surbiton was once part of the ancient Royal Manor of Kingston, and today Surbiton still proudly retains echoes of its regal connections through its historic streets. - Surbiton’s Remarkable Rail Impact
Surbiton’s rapid Victorian expansion was fuelled by its railway, and Surbiton became a model for how the railways could transform sleepy villages into thriving commuter towns. - Surbiton’s Hidden Riverside Walks
Though known for its town centre, Surbiton also offers beautiful hidden riverside walks along the Thames, giving Surbiton residents secret spots for peaceful strolls. - Ear Wax Removal in Surbiton
Ear wax removal is available from the experts at Hearing First Surbiton on Mondays in Therapy Spaces on St James’ Road, just a couple of minutes’ walk from Surbiton station. Book a slot online. - Surbiton Station’s Victorian Grandeur
Surbiton Station, built in 1937, is a stunning example of Art Deco architecture, making Surbiton one of the most stylish suburban rail hubs in Greater London. - Surbiton’s Quirky Roundabout
Claremont Gardens in Surbiton is a rare green roundabout with landscaped gardens, giving Surbiton drivers and pedestrians an unexpected glimpse of nature in the middle of town. - Surbiton’s Medieval Market Past
Long before its suburban boom, Surbiton was a rural hamlet with ties to Kingston’s medieval market economy, showing that Surbiton’s trading spirit goes back centuries. - The Surbiton Flyer
Fast trains known as the “Surbiton Flyers” became famous for whisking commuters from Surbiton to London in record time, boosting Surbiton’s popularity with city workers. - Surbiton’s Secret WWII Connections
During World War II, Surbiton played a quiet but important role, with local buildings used for military planning and Surbiton residents supporting the home front effort. - Surbiton’s River Thames Access
Despite being a suburban hub, Surbiton offers direct access to beautiful stretches of the Thames, giving Surbiton a prized blend of town living and riverside serenity. - Surbiton’s Literary Inspiration
Surbiton has inspired numerous writers over the years, with its quirky blend of suburban life and green spaces helping shape characters and settings in classic British literature. - Surbiton’s Victorian Villas
Surbiton is full of grand Victorian villas, making a walk through Surbiton feel like stepping into a time when London’s suburbs represented elegance and status. - The Surbiton Lagoon
In the mid-20th century, Surbiton was home to an outdoor swimming haven known as Surbiton Lagoon, once a hugely popular destination for summer fun in Surbiton. - Surbiton in Popular Culture
Surbiton was immortalised in British television with the sitcom “The Good Life,” where the show’s suburban setting drew direct inspiration from the real Surbiton streets. - Surbiton’s Architectural Diversity
Surbiton boasts an incredible mix of Victorian, Edwardian, and modernist architecture, making Surbiton one of London’s most visually eclectic suburban areas. - The Surbiton Ski Club
In an unexpected twist, Surbiton was once home to a dry ski slope and club, proving that Surbiton’s residents always had a flair for adventurous hobbies close to home. - Surbiton’s Remarkable Rail Impact
Surbiton’s rapid Victorian expansion was fuelled by its railway, and Surbiton became a model for how the railways could transform sleepy villages into thriving commuter towns.
Location, access and opening details
Hearing First Surbiton is located in Therapy Spaces on St James Road, Surbiton, KT6 4QH, a short walk from Surbiton station and local bus links. The clinic is on the ground floor with step-free access, and local on-street parking is often available; charges may apply in nearby bays. We recommend checking local parking restrictions if you travel by car, and allow a few extra minutes to complete a short clinical questionnaire on arrival.
| Address | Contact |
|---|---|
| 16 St James Road, Therapy Spaces, Surbiton, KT6 4QH | Phone: +44 203 397 9787 |
| Nearest station | Surbiton station, approximately 5 minutes walk |
| Booking | Book online via the clinic booking page or call to arrange an appointment |
How to prepare for your appointment
- If you wear hearing aids, bring them and any charging leads, as the audiologist may wish to check device function and programme settings during follow-up.
- Bring any previous hearing test reports or ENT correspondence, this helps clinicians compare results and make informed recommendations about hearing or ear canal health.
- Bring a parent or guardian if booking for a child, and note any medicines or allergies so the pre-procedure risk assessment is accurate.
- Avoid inserting cotton buds or other implements into the ear before your appointment, as they can compact cerumen and increase the need for more extensive removal techniques.
- If you have a history of ear surgery or perforation, notify the clinic when booking so appropriate precautions and specialist review can be arranged.
How must does ear wax removal in Surbiton cost?
Ear wax removal in Surbiton starts at £34. Pricing can vary if it is one or two ears, at peak or off-peak times, and how far in advance the booking is made.
How much does ear wax removal in Surbiton cost?
Fees for ear wax removal at our Surbiton clinic start from £34 for a basic single-ear procedure, with variations depending on whether one or both ears are treated, how complex the cerumen is, and appointment timing. Peak slots, extended appointments for children or patients with complex needs, and additional diagnostic tests such as pure-tone audiometry may attract higher fees. We aim for transparent pricing, and the reception team will confirm the likely cost when you book.
Payment can usually be made by card at the clinic, and we provide a written receipt and a brief clinical report summarising the procedure and any recommendations. If you require a private hearing aid fitting after assessment, detailed quotes are offered with breakdowns for device cost, programming and aftercare. Because we are independent, pricing for hearing aids reflects the model chosen, not a manufacturer relationship.
Booking and cancellations
- When you arrive late, the clinician will assess whether the remaining appointment time suffices for a safe procedure, and a rescheduled slot may be recommended where safety could be compromised.
- Book online for full appointment details and availability, using the clinic booking page which lists microsuction, manual removal and hearing tests; online booking secures your chosen time quickly and sends automated reminders.
- If you must cancel, please give at least 48 hours notice where possible, as short-notice cancellations can prevent other patients from accessing care in a timely way.
- For urgent blocked-ear problems we will try to offer an earlier appointment or suggest alternatives; acute ear pain or sudden hearing change may require same-day advice or NHS ENT referral.
- We will confirm any additional costs before proceeding, and provide a clear written care plan at the end of the appointment to support aftercare and future visits.
Waxfree Guarantee
We operate a Waxfree Guarantee to ensure effective clearance of obstructive cerumen in routine cases. If wax recurs within a specified period under typical conditions, we offer a follow-up review and, where appropriate, a repeat procedure in line with our clinical terms and aftercare guidance.
Safe, Comfortable Ear Wax Removal With An Audiologist In Your Local Area
Your ears and hearing are delicate, and their care should be in expert hands. Some providers delegate ear wax removal to lay people, viewing it as a routine procedure. However, we believe it requires the skill and expertise of a trained Audiologist.
At our clinic, only qualified Audiologists perform ear wax removal, ensuring that your ears are cared for by a specialist with in-depth knowledge of ear anatomy and physiology. This minimises the risk of injury and ensures a safe, effective procedure tailored to your needs. Your hearing is too important to leave to chance, and we are committed to providing the highest standard of care.
Audiologist-Led Ear Wax Removal
All ear wax removal procedures at our Surbiton clinic are performed by a qualified audiologist, skilled in ear anatomy and trained in microsuction and manual techniques. This specialist approach reduces risk, allows precise cerumen management, and protects hearing.
We combine evidence-based practice with personalised care: an initial visual inspection, a bespoke treatment choice, and clear aftercare advice. Patients receive calm, professional handling, comfortable positioning, and a steady focus on safety throughout the procedure.
Typical appointments last 20 to 40 minutes depending on complexity, and we record findings to support continuity of care. If further assessment or impartial advice is needed, we can arrange follow-up promptly and explain options clearly.
Aftercare, follow-up and impartial hearing aid advice
After any ear wax removal, we provide verbal and written aftercare advice tailored to your treatment and ear condition. This includes signs of infection, how to keep the canal dry where necessary, and when to resume swimming or using hearing aids. Follow-up is arranged when there is ongoing discomfort, persistent conductive hearing loss or when further diagnostic testing is recommended. Our audiologists can liaise with ENT services if specialist surgical assessment is needed.
- If you experience ongoing pain, discharge, worsening hearing or vertigo after the procedure, contact the clinic promptly so we can assess the cause and organise appropriate treatment or referral.
- For hearing aid candidates, we offer impartial comparisons of different device types, discussing rechargeable options, Bluetooth connectivity and how the devices perform with phones and televisions in everyday listening situations.
- Simple aftercare steps include avoiding water entry for 24 to 48 hours if advised, using a soft tissue to dry the outer ear, and not inserting cotton buds or ear candles which can disrupt healing and compact wax.
- Our aftercare service includes at least one post-fitting check for hearing aids, remote or in-person fine-tuning, and routine maintenance guidance to prolong device life and optimise performance.
- We document each visit and supply a concise report suitable for your GP or other healthcare provider, supporting coordinated care for complex or recurring ear and hearing issues.
Contact and support
To book, change or discuss an appointment call +44 203 397 9787 or use the online booking portal. If you need urgent advice outside clinic hours, we will provide guidance on appropriate local NHS services or emergency ENT clinics. Our priority is safe, informed care and clear, impartial advice for every patient.