Child-Friendly Waiting Area at Hearing First Enfield - Find Clinic & Book Appointment

This Listing Changed - 19/11/2025 17:36

Waxfree Guarantee™: Enfield’s only ear wax removal clinic that provides the Waxfree Guarantee™.

We are the specialist microsuction ear wax removal clinic in Enfield, offering both microsuction and manual instrument techniques delivered by experienced audiologists. Every earwax practitioner is personally selected by our founder, Jason Levy, so you get skilled, audiologist-led care that focuses on safety and comfort. If you need professional ear wax removal in Enfield, our team are the local specialists.

Located in Enfield, our clinic is convenient for residents of Potters Bar, Cheshunt, Broxbourne, Grange Park, Buckhurst Hill, Waltham Abbey, Chingford, Broxbourne, Epping, Brimsdown, Highams Park, Chigwell, Ponder’s End, Chingford Mount, Bullsmore, Woodford, Hale End, Enfield Wash, Chase Side, Freezy Water, Nazeing, Aldersbrook, Oakwood, Osidge, Cockfosters, Wanstead, Debden, Bury Green, Goff’s Oak, Cuffley, Chingford Hatch, Grange Hill, High Beech, Theydon Bois, Upper Walthamstow, Waltham Cross, South Woodford, Loughton, Redbridge and Edmonton, making it simple to reach us from many nearby neighbourhoods.

Child-Friendly Waiting Area at Hearing First Enfield, Clinic Location and Booking

Calm, reassuring space for children and caregivers

At Hearing First Enfield we have created a waiting area aimed at reducing worry and supporting family routines, so visits are less stressful for parents and children. The space pairs comfortable seating for carers with a supervised play corner for little ones, gentle lighting to limit sensory overload, and a selection of non-noisy toys and age-appropriate books for distraction and reassurance. Our staff are trained in paediatric communication and use simple explanations plus visual prompts to help nervous children cooperate, which saves time and keeps appointments running smoothly. For children with sensory processing differences we provide quieter seating options, shorter stimulation periods and predictable appointment times to lower stress in the waiting area. The room opens directly onto clinical rooms so transitions are quick, whether the visit is for microsuction, a hearing assessment, or follow-up care. We encourage parents to bring familiar comfort items and we ensure audiologist-led care that is professional, empathetic and child-centred.

Engaging features, designed for safety and ease

• Visual schedule on the wall, showing the visit sequence with simple icons and estimated times, which helps children who thrive on routine to know what will happen next and reduces anxiety.
• Child-sized seating and a high chair for infants, with wipeable surfaces that meet infection control standards, so families of different ages have a comfortable place to wait.
• Separate quieter corner with headphones and picture books for children who prefer low stimulation, offering a calm alternative to the main play area and helping clinicians focus on safety during preparation.
• Small play table with sensory toys chosen to be quiet and free from choking hazards, providing distraction that helps children remain calm ahead of microsuction or hearing checks.
• Soft mat area and low shelving to reduce trip risks and keep toys tidy, making supervision straightforward while staff complete records and infection control steps.

Further Information

For more details and how to book ear wax removal in Enfield, see this page.

What to Expect in Our Child-Friendly Waiting Area

Arrival, reception and the initial assessment

On arrival at Hearing First Enfield, reception staff will greet you, confirm appointment details and briefly outline what to expect, so parents know the next steps. You may be asked to check or complete a short medical history form, noting allergies, recent ear infections or ear surgery, which helps the audiologist decide if microsuction or manual removal is appropriate. We confirm consent with the accompanying parent or guardian where needed, and make reasonable adjustments for infants and toddlers, such as allowing a familiar toy or extra time. Before any treatment, our audiologists use high-resolution otoscopy to examine ear anatomy, which guides whether a hearing test or same-day earwax removal is safe. Staff explain findings in plain English and allow time for questions on technique, sensations to expect and aftercare, which helps families feel informed and confident.

• Aftercare briefing: clinicians supply clear written and verbal aftercare instructions and advise which symptoms need urgent review, supporting better recovery and parent confidence.
• Reception and verification: staff confirm identity and appointment details, check medical notes and advise if additional consent or preparation is needed for under 18s.
• Transition to the treatment room: the audiologist calls you from the waiting area, repeats consent in simple terms and escorts you and your child to a calm clinic room for assessment or treatment.
• Observation of ear anatomy: a visual otoscopy helps determine if the ear canal is suitable for removal on the day, reducing unnecessary rescheduling and prioritising safety.
• Pre-procedure explanation: a clinician describes the intended procedure, such as microsuction or manual removal, including likely duration and sensations so parents can prepare the child.
• Short wait in the play area: children can use quiet toys or picture books while staff finish records and infection control duties, helping appointments run to time with minimal distress.

Services we offer are:

• Manual Instrument Ear Wax Removal
• Impartial Hearing Aid Advice: If you want friendly, impartial advice, we are an independent company that is not part-owned by a hearing aid manufacturer, so we can advise you on which model will be the most appropriate, given your unique lifestyle requirements. We provide all the latest digital invisible, rechargeable, bluetooth and iPhone-compatible hearing aids.
• Microsuction Ear Wax Removal
• Under 18 Microsuction Ear Wax Removal: We provide microsuction ear wax removal for age 12-17 when accompanied by a parent or guardian.
• Hearing Tests: We can test your hearing and explain the meaning of your test results – We are not part-owned by a hearing aid manufacturer, so unlike some High Street chains, we won’t offer you a “free” hearing test and then push you to buy hearing aids.

Professional ear wax removal Enfield audiologists, conveniently located within Willow House Surgery at the corner of Willow Road and Orchard Way. We offer free on-site disabled parking and short-stay on-street parking for up to one hour. We are the only ear wax removal clinic in Enfield to provide the Hearing First Waxfree Guarantee™, so if you have a blocked ear visit our ear wax removal Enfield clinic for expert care and reassurance.

Safety, Infection Control and Audiologist Expertise

Clinical standards, delivered in a family-friendly setting

Safety is our priority at Hearing First Enfield, where paediatric best practice and routine infection control measures protect both children and adults. Qualified audiologists carry out all ear wax removal procedures, with clinical competence in ear anatomy and paediatric care to reduce the risk of canal injury and ensure correct technique for microsuction or manual instrument removal. We conduct a focused otoscopic examination and record the ear condition before intervention, and we use single-use or properly sterilised instruments in line with national guidance. Hand hygiene and surface cleaning occur between every patient, and play-area items are cleaned regularly with approved clinical disinfectants. For complex presentations such as otitis media or perforated eardrum we maintain a clear pathway for impartial hearing test referrals and onward ENT or paediatric referral when needed. Parents receive written aftercare and emergency contact details so they know what to do if symptoms change after the visit, strengthening safety and confidence in our services.

Paediatric competence matters: only qualified audiologists perform delicate procedures on children, pairing clinical examination and documented consent with strict infection control to safeguard hearing and wellbeing.

Hearing First Enfield, Microsuction Ear Wax Removal Enfield TN34 Map

Map and directions:

Facilities, Parking and Accessibility

How to reach Hearing First Enfield

Our clinic is on the first floor at 285 Willow Road, Enfield EN1 3AZ, inside Willow House Surgery. It is reachable by local bus routes and within walking distance of Enfield Town stations. We offer free on-site disabled parking for blue badge holders to make visits easier for families with limited mobility. Nearby street parking is available for one hour, which is useful for short appointments. The building has step-free access and a lift to the first floor, and waiting areas are designed with clear sightlines so staff can supervise children. If you need extra support, such as a chaperone or a longer appointment to reduce waiting room stress, tell reception when booking and we will try to accommodate reasonable adjustments.

Transport advice and arrival tips

Check local bus timetables or use a journey planner to pick the best route, and allow an extra ten minutes for parking or lift use at busy times. Parents bringing several children may prefer to book adjacent appointment slots or request priority seating so the family can be seen quickly. Mid-morning weekdays often have shorter waits if you want a quieter appointment window, and clinicians can recommend times that suit a child’s nap or routine.

Clinic layout and map details

Visitor tip

If you are unsure about directions, parking or access needs, call reception on +442033979787 so we can confirm details and make your arrival straightforward.

21 Fascinating Facts About Enfield

1. Trent Park Was a WWII Spy Base
   
   
   
   During the Second World War, Trent Park accommodated high-ranking German POWs whose conversations were covertly recorded, yielding intelligence insights that remained secret for decades.
2. Enfield Was the Birthplace of the ATM
   
   
   
   The world’s first cash machine was installed on Enfield High Street in 1967, featuring actor Reg Varney in a publicity event as the first person to withdraw from an ATM.
3. The Phantom Coach of Forty Hill
   
   
   
   Local legend describes a ghostly horse-drawn coach near Forty Hall on misty nights, said to be the spirit of a former resident or an escaped highwayman.
4. The A10 Traces a Roman Road
   
   
   
   Today’s A10 follows the route of the Roman Ermine Street, once a major thoroughfare from London to York, and archaeological finds beneath it attest to Roman activity.
5. There’s a Tree in Bush Hill Park Older Than the USA
   
   
   
   An oak by the tennis courts is believed to be over 300 years old, already established when the Declaration of Independence was signed.
6. There’s a Phone Box That Doesn’t Work — But Still Rings
   
   
   
   A decommissioned red telephone box near Bush Hill is said to ring occasionally despite being disconnected, earning it the nickname “The Hotline to the Other Side.”
7. Enfield Chase Was a Royal Hunting Ground
   
   
   
   Once spanning thousands of acres, Enfield Chase served as a private hunting reserve for royalty, and remnants such as deer antlers have been found in the woods.
8. There’s a Hidden Door in Forty Hall That Leads to Nowhere
   
   
   
   Inside Forty Hall an ornate door opens onto a brick wall, puzzling historians who speculate it may have been a servant’s passage or a 17th-century joke.
9. Enfield Grammar School Has a Secret Room
   
   
   
   Stories persist of a sealed chamber beneath the school, reportedly used to hide valuables during the English Civil War, though it does not appear on modern plans.
10. It Was Once Home to a Secret Gun Factory
    
    
    
    The Royal Small Arms Factory at Enfield Lock made weapons including the Lee–Enfield rifle; its wartime operations were so secretive that many locals were unaware of their full scope.
11. Haunted Mirrors in the Dugdale Centre?
    
    
    
    Staff at the Dugdale Arts Centre have reported odd reflections and whispers at night, with one dressing-room mirror allegedly removed after repeated unsettling sightings.
12. Enfield Town Park Has an Unmarked Well
    
    
    
    By the river loop in Enfield Town Park there is a brick circle thought to cap a 19th-century well, its origins shrouded in mystery and local lore.
13. The World’s First Modern Air Rifle Was Made Here
    
    
    
    The 19th-century “Enfield Air Rifle” helped pioneer recreational and competitive air gunning, and surviving examples are now collectors’ pieces with intriguing histories.
14. Charles Dickens Referenced It in Oliver Twist
    
    
    
    Enfield is believed to have inspired parts of the countryside scenes in Oliver Twist, as Dickens walked from central London to enjoy the rural surroundings that once bordered the capital.
15. The Ghost of a Saxon Warrior Haunts Whitewebbs Woods
    
    
    
    Walkers in Whitewebbs report sightings of a ghostly armoured figure, thought by some to be a Saxon warrior, though no recorded battle confirms the tale.
16. There’s a Tree in Bush Hill Park That’s Older Than the USA
    
    
    
    An ancient oak by the tennis courts dates back centuries, standing well before major events in modern history unfolded.
17. A Giant Pumpkin Once Blocked the New River
    
    
    
    In the 1980s pranksters rolled a huge pumpkin into the New River near Southbury Road, causing a localised flood and a memorable newspaper story.
18. Enfield Once Had a Wild Animal Park
    
    
    
    In the early 1900s Trent Park hosted exotic animals, including big cats and bears, as a private menagerie, with rumours of hidden tunnels under the estate.
19. River Lea Flooded and Revealed a Sunken Boat
    
    
    
    Heavy rain in 1993 exposed a rarely seen Victorian fishing boat in the River Lea near Enfield Island Village, which was later removed discreetly.
20. The Best Ear Wax Removal In Enfield
    
    
    
    The top ear wax removal service in Enfield is available at Hearing First Enfield, Willow House Surgery, Orchard Way and Willow Road corner. Book microsuction ear wax removal in Enfield here
21. The Phantom Coach of Forty Hill
    
    
    
    Some locals claim to see a spectral coach near Forty Hall on foggy nights, a story passed down through generations.

Booking, Prices and Appointment Options

How to book and what to expect on cost

Booking at Hearing First Enfield is simple: use our online portal, ring the clinic or click the direct booking link to view available microsuction and hearing test slots. Prices for ear wax removal in Enfield start from £34, with the final charge depending on whether one or both ears are treated, the appointment time, and any additional assessments such as a full hearing test. The booking page shows current prices when you click Find Appointments, so you can plan in advance. For children aged 12 to 17, microsuction is offered when accompanied by a parent or guardian, with consent completed at booking or on arrival. We accept major debit and credit cards, and some health plans may reimburse independent audiology fees; please check with your insurer before attending.

1. Confirm consent: a parent or guardian must agree for under 18s at booking or on arrival, ensuring the clinician can proceed without delay and legal requirements are met.
2. Choose appointment type: pick ear wax removal, paediatric microsuction, or a combined hearing test and wax clearance, then review prices and approximate duration to plan childcare and travel.
3. Pay securely: payments are taken online or at reception, receipts provided, and we can advise on possible insurance reimbursement where policies cover independent audiology.
4. Complete medical history: supply details of recent ear issues, medications and any developmental concerns to help the audiologist judge if same-day microsuction is suitable for a child.
5. Follow-up options: if further treatment or a hearing aid assessment is needed, we will arrange a timely follow-up and give impartial hearing aid advice without manufacturer ties, protecting your choice.

Safe, Comfortable Ear Wax Removal With An Audiologist In Your Local Area

Your ears and hearing are sensitive, and should be cared for by a qualified specialist. While some providers delegate ear wax removal to non-clinical staff, we believe these procedures are best handled by trained Audiologists with expertise in ear anatomy and safe removal techniques.

At our clinic, only qualified Audiologists perform ear wax removal, so your ears are treated by specialists with detailed knowledge of anatomy and physiology. This reduces the risk of harm and ensures a safe, effective procedure tailored to your needs. Your hearing deserves expert care, and we commit to the highest clinical standards.

Why Parents Prefer Hearing First Enfield

Evidence-based practice with a child-centred focus

Parents tell us they choose our clinic because we combine specialist audiologists, evidence-based care and a calm, child-friendly environment. We avoid high-pressure sales and only give impartial hearing aid advice when clinically appropriate, which reassures families that recommendations are driven by need rather than commercial relationships. Clinicians explain ear anatomy and test results clearly, provide written aftercare, and make onward referrals to paediatric ENT or speech and language therapy when necessary. Routine hearing tests are adapted to a child’s developmental stage, using objective measures when required to ensure accurate assessment. This emphasis on safety, communication and family-centred practice builds trust and supports follow-up attendance and preventive care.

• Local, accessible care: being based in Enfield with disabled parking and step-free access helps families attend without long journeys, making routine checks and treatment more achievable.
• Clear aftercare and support: parents receive written guidance and contact numbers for follow-up, making it easy to know when to seek urgent help or book a review if symptoms change.
• Comfort-first appointments: scheduling and clinic layout reduce waiting and sensory overload, helping children cooperate and lowering the chance of cancellations or distress.
• Qualified audiologists: all clinical procedures are performed by trained professionals who understand child development and ear anatomy, reducing risk and providing a clear clinical rationale for chosen techniques.
• Impartial advice: families receive manufacturer-independent guidance on hearing solutions only when needed, ensuring recommendations match lifestyle, listening needs and medical history.

How much does ear wax removal in Enfield cost?

Ear wax removal in Enfield starts from £34. The price may vary depending on whether one or both ears are treated, the appointment time, and how far ahead you book. For current fees click the Book button below, then select Find Appointments to see the latest prices.

Contact Details and How to Find Us

Clinic address, telephone and online booking

Hearing First Enfield is based at First Floor, 285 Willow Road, Enfield EN1 3AZ. For appointments or enquiries call +44 20 3397 9787, or use the online booking link to view microsuction, hearing test and paediatric appointment availability. The booking page shows current prices and allows you to select times, note access needs and enter a short medical history. Reception can advise on free on-site disabled parking, short-stay on-street parking for one hour and best public transport routes. If a longer appointment is needed for a child with additional requirements, contact us before your visit and we will make reasonable adjustments where possible.