Private Microsuction Earwax Removal in Hastings TN34 — Saturday Clinics, Opening Hours & Book Appointment
Page Updated - 03:07, 6 Jan 2026

Our Hastings microsuction clinic is based in Station Plaza Health Centre, immediately beside Hastings station. There is parking right outside, including marked disabled bays and level access to the clinic. A lift is available, with space for a wheelchair, to ensure straightforward arrival for those with mobility needs.
Private Microsuction Earwax Removal in Hastings TN34: Saturday Clinics, Opening Times & Booking

We provide private clinic-based microsuction earwax removal in Hastings for adults and children with symptomatic wax impaction. Saturday clinics are available to suit working patients and those needing prompt relief, with appointments structured to minimise waiting and to allow a thorough pre-procedure health check and consent process. Using direct visualisation with an otoscope and specialist micro-suction equipment, our clinicians remove wax under controlled conditions, often better tolerated by people with previous ear problems, hearing aids or tinnitus. You will be treated by experienced practitioners who follow strict infection control, hold professional indemnity insurance and complete regular continuing professional development in ear care and microsuction technique. Appointments are by phone or online and reception will advise what identification or medication details to bring. Families should allow extra time for a calm introduction for children, and hearing aid users can receive device cleaning during the visit. Contact the clinic to check Saturday availability or to discuss mobility needs before arrival.

Main advantages of private microsuction
Microsuction limits water exposure in the ear canal, gives clinicians visual control, reduces the chance of compacting wax, often restores hearing immediately and is suitable when irrigation is not appropriate. Many patients find it more comfortable and recover faster compared with traditional irrigation methods, with benefits for audiology and hearing aid maintenance.
Saturday clinics, availability and access
Weekend appointments are popular, so we recommend early booking. Saturday slots are scheduled to help commuters, carers and patients travelling from nearby towns, enabling same-week treatment where clinically appropriate.
Quick booking tip
If you need a Saturday slot, aim to book at least two weeks ahead for the most requested times; we will try to offer earlier appointments for urgent blockages or significant discomfort.
Additional advice
Bring your hearing aid case, and only use wax-softening drops if the clinic has advised them; do not use drops within 48 hours of a suspected perforation or ear injury unless instructed by a clinician.
Location & Directions — Hastings, East Sussex

Getting to the clinic from nearby transport hubs
Hearing First Hastings is situated at Station Plaza Health Centre on Station Approach, directly adjacent to Hastings railway station. Drivers can use postcode TN34 1BA for satnav guidance to the health centre entrance, followed by a short, level walk from drop-off points. For public transport users, leave the station concourse and follow signs to Station Approach; the clinic is signposted from the station forecourt and is accessible via lift and level pathways. Pedestrians from the town centre can head towards the seafront or Priory Meadow signs, then follow the short route to the health centre. Taxis and buses typically serve the station forecourt, offering easy onward access for patients carrying hearing aid accessories or paperwork.
- If you drive from the A21 or A259, follow brown signs for Hastings station, then Station Approach signage to patient parking and drop-off at Station Plaza Health Centre; allow extra time when searching for a space.
- For patients travelling from Rye or Battle by road, expect a 20 to 30 minute journey depending on traffic; consider booking a taxi if you prefer to avoid parking or longer walks with hearing aids.
- From Hastings station, follow the signposted short walk along Station Approach to the health centre, with level access suitable for wheelchairs and pushchairs and clear pedestrian routes from the station forecourt.
- If you use a navigation app, enter 'Station Plaza Health Centre TN34 1BA' and choose the pedestrian route when walking from the station to ensure the most direct, ground-level route to the clinic.
- Bus users can disembark at Hastings station or nearby stops on Queens Road, then follow pedestrian routes to Station Approach; most local services connect West St Leonards and Ore frequently.
Video: What to Expect During an Ear Wax Removal Appointment
Clinic Address, Contact Details & Opening Times
Key contact details
Our clinic is listed as Hearing First Hastings, Station Plaza Health Centre, Station Approach, Hastings TN34 1BA. Call +44 1424 541418 to speak with reception about appointment availability, or use the online booking page to reserve a microsuction slot. The website provides pre-appointment instructions and a short health questionnaire to complete on arrival for consent, which helps clinicians prepare the correct equipment and check for contraindications. Clinicians will request a brief medication history, including blood-thinning drugs or recent ear infections. If you need mobility assistance, tell reception when booking so we can arrange level access and extra time for arrival checks.
- Email enquiries: use the contact form on the website to request written information about microsuction, aftercare and clinician credentials, and expect a prompt written reply.
- Telephone booking: call +44 1424 541418 and reception will confirm available times, note Saturday clinic options where offered, and record any access requirements for disabled patients.
- Postal and clinic address: Station Plaza Health Centre, Station Approach, Hastings TN34 1BA; add the address to your satnav to find patient parking and drop-off points.
- Online booking: the clinic booking page shows microsuction availability, collects clinical history and confirms contact details; online reservations generate email confirmation with directions and parking notes.
- Walk-ins: to ensure safety and allow time for the health check and consent process, walk-in microsuction is not available; please book in advance to guarantee a clinician and appointment slot.
Designated Disabled Parking
There are several disabled parking bays opposite the entrance
Parking Near the Clinic, Including Disabled Bays
Standard parking facilities
Station Plaza Health Centre has on-site parking for patients, with marked disabled bays close to the main entrance to minimise walking distance. The parking area is level and well lit, with space for drop-off and pick-up, convenient for patients with limited mobility or mobility scooters. Please allow an extra five minutes to find a suitable bay, especially during peak times or Saturday clinics when spaces are busier. The clinic layout supports step-free movement to reception along most routes, and staff can point you to the nearest available bay on arrival. Parking is free for patients attending appointments, though spaces can be limited at peak times, so consider car sharing or public transport if possible.
Blue badge bays and access
Several blue-badge bays sit opposite the clinic entrance, near the level path and lift access. These spaces are reserved for badge holders, and we ask that your blue badge is displayed clearly. If you require a ramp, driver assistance, or help from reception to the lift, please tell us when booking so we can allocate extra time for a relaxed arrival and check-in.
Booking tip for mobility requirements
When you phone to book, mention any mobility aids or assistance needs; staff will try to reserve the closest available bay and arrange priority check-in to reduce standing time in reception.
Microsuction versus Ear Syringing: Which is Safer?
Many GP surgeries no longer offer ear syringing, partly due to funding and partly because irrigation carries more inherent risk than microsuction. Potential complications from syringing include ear infection, hearing loss, tinnitus, perforation of the eardrum and further compaction of wax. It is therefore understandable that patients are opting for microsuction instead of walk-in syringing services. The surge in demand has meant that NHS microsuction clinics can have waiting times of two to three months in some areas.
You do not have to wait months for microsuction. Why not choose a private clinic and save time? It can be more affordable than expected. Simply visit our booking page and you could have your wax blockage cleared this week.
Why Microsuction Is Preferred to Syringing
Microsuction employs direct visualisation and gentle suction to extract wax, lowering the chance of ear canal trauma or tympanic membrane perforation that can occur with irrigation. Recovery is usually quicker and it is often recommended for people with prior ear surgery, perforated eardrums or recurrent impaction. Clinicians assess each ear to choose the safest method.
- Offers faster relief from hearing loss and discomfort for many patients.
- Safer for fragile ear canals or existing perforations, because no pressurised water is used.
- Provides improved visual control for the clinician, reducing the risk of pushing wax deeper towards the eardrum.
- Consider microsuction if you have tinnitus, frequent infections, or a history of difficult wax removal procedures.
- Microsuction is particularly suitable for hearing aid users who need reliable, repeatable cleaning to maintain device performance.
Disabled Access & Clinic Facilities
Level access and mobility features
The clinic is on ground level with level thresholds, an internal lift to other floors when needed, and wide corridors to accommodate wheelchairs and pushchairs. Doors operate smoothly and the reception area has seating nearby to reduce walking distance before being seen. We aim to offer a calm environment to lower anxiety, with alternative seating for those who cannot sit long, and staff trained to help with transfers when clinically appropriate. Accessible toilet facilities are available for patients who need extra space or carer assistance. For hearing aid or cochlear implant users, a quiet room is available to help communication with clinicians before and after the procedure.
- Seating is arranged to allow room for mobility aids beside waiting areas, and staff will reserve adjacent space when informed of arrival to reduce movement during waiting periods.
- An internal lift is available for treatment rooms not on the ground floor, and staff can operate the lift on request to ease movement for patients with limited mobility.
- Level entrances and wide circulation routes enable wheelchair, scooter or walking aid users to reach reception with clear sightlines and minimal obstruction.
- Accessible toilet facilities are located near the main entrance and are suitable for carers assisting patients with personal care needs during the visit.
- For sensory or communication needs, the team can provide written instructions, use clear face-to-face communication techniques, and allocate a quieter treatment room to improve comfort for patients with tinnitus or sensory sensitivities.
Accessible Ground Floor Entrance
The clinic is on the ground floor and has step-free access.
Saturday Clinics & Opening Times
Weekend availability explained
We run regular Saturday clinics to make appointments possible for those who cannot attend during normal weekday hours. Weekend sessions include a limited number of microsuction slots, prioritised for symptomatic wax blockage, hearing aid maintenance and urgent clinician referrals. The same experienced clinicians staff weekend clinics and infection prevention standards are upheld for every session. Opening times can change with seasonal demand, so check the online booking calendar for exact Saturday start and finish times before you travel. Weekend appointments are in high demand, and additional slots may be released when clinician availability permits to meet same-week needs.
| Day | Typical opening hours |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday (by appointment) | 09:00 - 13:00 |
| Sunday | Closed |
Holiday and seasonal schedule changes
Opening hours may differ around holidays, and any closures or reduced Saturday availability are posted on the booking page; if you need a weekend appointment during a bank holiday, contact the clinic to check clinician availability and travel or parking arrangements.
Map, Location & Directions — Hastings, East Sussex
You can get directions to our Microsuction Hastings East Sussex location here. Enter your starting point and Google Maps will guide you to the clinic.
Hearing First Hastings
Station Approach,
URL: https://www.hearingfirst.co.uk/book-ear-wax-removal-near-me/book-microsuction-ear-wax-removal-hastings/
Probably one of the best ear wax removal clinics in Hastings
Do not just take our word for it, here are some of our many five star reviews:
Location and Directions
The clinic is based at Station Plaza Health Centre, adjacent to Hastings station, offering level access and a lift suitable for wheelchair users. If you are attending for microsuction please allow a few extra minutes to complete a short health check and consent form on arrival.
- By bus or taxi: most local services stop near the station, making the clinic easy to reach from central Hastings and nearby towns.
- By train: exit Hastings station and follow Station Approach to the health centre entrance, it is a brief, signposted walk.
- By car: on-site parking is available including designated disabled bays close to the entrance for easy drop-off.
Booking an Appointment — Process & Practical Steps
How to book a microsuction appointment
Appointments are required because microsuction is a clinical procedure and we need to complete a short health questionnaire and gain consent on arrival. Reserve your slot online via the booking page or phone the clinic during opening hours to discuss suitability, recent ear history and any medications. Reception will record mobility needs, hearing aid use or anticoagulant therapy so the clinician can prepare. Payment options and cancellation policy are explained at booking; late cancellations may incur a fee as clinic time and clinician availability are allocated. Please arrive 10 minutes early to complete any paperwork and for the clinician to review your ear and medical history before treatment.
What to bring and booking steps
- Prepare: bring photo ID, a list of current medications including blood thinners, and any previous ear surgery or hearing aid notes to inform the clinician about your ear history.
- Attend: arrive 10 minutes early to complete a short health check and consent form so suitability for microsuction can be assessed on the day.
- Book: select an appointment online or call the clinic to confirm a convenient date and time, noting any request for a Saturday or urgent same-week slot.
- Procedure: the clinician will examine your ear, explain the process, perform microsuction if suitable and give immediate feedback on results and any follow-up.
- Aftercare and payment: settle any clinic fees, read aftercare instructions and ask about maintenance appointments if you use hearing aids or have recurrent wax build-up.
Nearby Clinics and Options
Here are some other clinics close to our Colindale location:
- Surbiton: Private Microsuction Ear Wax Removal In Surbiton KT6
- Hythe: Private Microsuction Ear Wax Removal In Hythe CT21
- Ashford: Private Microsuction Ear Wax Removal In Ashford TN24
What to Expect During a Microsuction Appointment
Step-by-step: patient experience
Microsuction is carried out under direct vision, with the clinician using a headlamp or microscope and a fine suction probe to remove wax fragments gently from the ear canal. You will sit comfortably and the procedure usually takes between 10 and 30 minutes depending on the level of impaction. Clinicians will explain each stage, pause if you report discomfort, and check for perforation or inflammation before continuing. The method does not use pressurised water, making it suitable for those with previous ear surgery or past perforations. Most patients notice an immediate improvement in hearing and reduced pressure; a small number may feel mild transient irritation or sensitivity for up to 24 hours.
- Procedure: using gentle suction with visual control, the clinician removes wax incrementally, taking care to avoid contact with the eardrum and to keep the patient comfortable.
- Initial assessment: the clinician inspects the ear canal and tympanic membrane with an otoscope to confirm microsuction is a safe and appropriate option for your ear condition.
- Post-procedure advice: you will be given verbal and written aftercare instructions and guidance on when to seek help for pain, discharge, ongoing hearing loss or dizziness.
- Consent and explanation: we will outline risks, benefits and alternatives to microsuction, answer any questions and obtain informed consent before starting treatment.
- Immediate check: after suctioning, the clinician re-examines the canal and eardrum to confirm clearance, may tidy the canal entrance and will advise on follow-up or maintenance if you have recurrent wax.
Interesting Facts About Hastings
- Hastings Pier – Reborn from Ashes
First opened in 1872, Hastings Pier suffered a major fire in 2010; after rebuilding it reopened in 2016 and won the RIBA Stirling Prize for architecture. - The Net Shops
Hastings is known for its tall black wooden "net shops", unique vertical sheds that were used to dry fishing nets and are rare elsewhere. - Hastings Museum & Art Gallery
The museum displays artefacts from around the world, including an important collection of Native American Plains items linked to a benefactor who had lived in the American West. - Home of the UK’s Largest Beach-Launched Fishing Fleet
The town’s fishing boats are still launched from the shingle beach using tractors or winches, a distinctive tradition that continues today. - Hastings Was One of the Cinque Ports
In medieval times Hastings was a principal member of the Cinque Ports, supplying ships and crews to the Crown in exchange for privileges such as tax relief. - Alexandra Park – One of the Best in Britain
Alexandra Park, covering 109 acres, was once voted among the best parks in the south east and features Victorian landscaping, wildlife areas and lakes. - Famous for Fossils
The cliffs near Hastings are rich in fossils, especially from the Lower Cretaceous, making the area popular with palaeontologists and beachcombers. - St Clements Caves and Smugglers Adventure
These sandstone caverns were historically associated with smuggling and are now an interactive family attraction with exhibits about local history. - Birthplace of TV Pioneer John Logie Baird’s Experiments
John Logie Baird carried out early television demonstrations in Hastings during the 1920s, including some public displays. - A Victorian Seaside Favourite
In the 19th century Hastings became a fashionable resort, with grand hotels, promenades and pleasure gardens built for holidaymakers. - Hastings Castle – William the Conqueror’s First in England
Hastings Castle was the first fortification constructed by William the Conqueror after the invasion; originally wooden, much was later rebuilt in stone and parts remain on a cliff-top site. - A Haven for Artists and Creatives
Recent years have seen Hastings attract artists, musicians and writers drawn by its scenery, creative community and lower living costs compared with Brighton or London. - Site of a German U-boat Surrender in WWI
During the First World War, a German U-boat surrendered off Hastings' coast, a rare wartime event in British waters. - Jack in the Green Festival
Each May Day Hastings stages the lively Jack in the Green Festival, featuring Morris dancers, parades and a leafy 'Jack' figure celebrated in traditional folklore. - Pelham Crescent and St Mary in the Castle
The striking Georgian Pelham Crescent is carved into the cliff face and overlooked by St Mary in the Castle, now a cultural venue and performance space. - Site of a German U-boat Surrender in WWI
During World War I a German U-boat surrendered off Hastings' coast, an uncommon and dramatic event in British waters. - A Town of Three Parts
Hastings comprises three distinct areas: the historic Old Town, the Victorian town centre and St Leonards-on-Sea, developed in the 19th century by James Burton. - Smugglers’ Hub
In the 18th and early 19th centuries Hastings was associated with smuggling, using caves and cliff passages to hide goods such as tea and brandy. - Blue Reef Aquarium
At Rock-a-Nore the aquarium features local marine life, rays, sharks and tropical species, and is a popular family destination. - Home to the Hastings International Chess Congress
The town hosts one of the oldest chess tournaments, attracting grandmasters and enthusiasts from around the world.
Microsuction vs Syringing: Safety & Effectiveness
Comparing common wax removal techniques
Microsuction relies on controlled suction and direct vision to remove wax, while ear syringing uses pressurised water to flush the canal. Clinicians often choose microsuction for patients with previous ear surgery, perforations, active infections or implanted hearing devices because it lowers the risk of forcing debris against the eardrum and reduces canal moisture. Syringing can work for some, but it carries a higher chance of canal trauma, dizziness from temperature change and worsened impaction if wax becomes compacted. Private clinics can provide faster access to microsuction when NHS services have long waits, and clinicians will evaluate each case to select the safest approach.
- Recovery time: patients usually report quicker symptomatic improvement after microsuction and fewer post-procedure moisture-related problems than with syringing.
- Precision: the visual control of microsuction enables gradual wax removal, decreasing the likelihood of pushing wax deeper compared with irrigation.
- Accessibility: private microsuction appointments can reduce waiting times for those who would otherwise face months-long NHS waits, offering faster relief from hearing loss or discomfort.
- Suitable for hearing aid users: microsuction is recommended for hearing aid wearers as it enables reliable cleaning without exposing devices to water that could damage electronics or mouldings.
- Safer for fragile ears: microsuction avoids introducing water, reducing the chance of worsening infections or causing temperature-related dizziness in the ear canal.
Parking Facilities
There is free on-site parking available.
Aftercare, Potential Side Effects & When to Get Help
Immediate aftercare guidance
Most patients notice immediate hearing improvement and relief from pressure after microsuction. You may experience mild transient itching or slight irritation in the ear canal for 24 to 48 hours. Avoid inserting cotton buds or other objects into the ear after treatment, as this risks reintroducing wax or causing injury. If you wear hearing aids, wait until any soreness subsides before reinserting them; the clinician will advise when it is safe and can provide targeted device cleaning during your visit to minimise immediate reinsertion. Keep the ear dry for 24 hours unless told otherwise; when showering, tilt your head away from the water and avoid sprays directed into the ear.
- Follow-up: if wax builds up again quickly, speak to reception about maintenance appointments for regular microsuction rather than repeated at-home attempts with cotton buds.
- Long-term care: for recurrent impaction we offer personalised advice on ear hygiene, safe use of wax-softening drops when appropriate, and scheduled cleaning to support hearing aid function.
- Normal symptoms: expect mild transient irritation, a little itching or temporary fullness for up to two days; contact the clinic if symptoms worsen rather than improve after 48 hours.
- Medication interactions: tell us immediately if you take anticoagulant or antiplatelet medicines, as bleeding risk may affect aftercare and we may liaise with your GP if needed.
- Red flags: seek urgent review if you develop worsening pain, continuous ear discharge, bleeding, sudden severe hearing loss or new vertigo after the procedure.
Further Information
You can find more information about ear wax removal in Hastings with Hearing First here.
Who Benefits from Microsuction, and When It May Be Unsuitable
Who typically benefits
Microsuction is appropriate for adults and children with symptomatic earwax causing reduced hearing, discomfort, tinnitus or impaired hearing aid function. It is especially useful for those with prior perforated eardrums, ear surgery, persistent ear discharge or who need frequent cleaning to maintain hearing aid performance. Each patient is assessed individually; a clinician will explain why microsuction is recommended or, where it is not suitable, suggest safe alternatives or onward referral. Contraindications include active ear infections with discharge that should be treated first, or recent head and ear trauma requiring specialist review. For patients with bleeding disorders or unstable medical conditions, the team will liaise with the GP to plan safe care.
- History of ear surgery: people with tympanoplasty, grommets or previous perforations often need water-free, visualised cleaning that microsuction provides, reducing risk to the eardrum.
- Not recommended in acute discharge: active ear infection with pus usually needs treating before any wax removal is attempted to avoid spreading infection.
- Hearing aid users: microsuction helps those who require dependable, repeatable cleaning to prevent feedback and maintain mould or dome performance.
- Recurrent impaction: patients who repeatedly experience wax buildup may be offered scheduled maintenance to reduce episodes of hearing loss.
- Patients on anticoagulants: a pre-appointment medical review ensures appropriate planning and GP liaison where bleeding risk might affect treatment decisions.
How to Book an Appointment
Due to demand, private ear wax removal is appointment only. You can book an ear microsuction appointment here, or use the button below to secure your slot:
Booking and appointment checklist
Private ear wax removal is provided by appointment only due to demand. Booking online or by phone guarantees your microsuction slot, which is typically completed in a single visit. Please bring any hearing aid details and a list of medications.
- Book: reserve a convenient appointment online or call the clinic to confirm your time.
- Prepare: arrive 10 minutes early with ID, a list of current medicines and any hearing history notes.
- Aftercare: follow the straightforward post-procedure guidance and contact the clinic if you have ongoing pain, discharge or reduced hearing.
Nearby Clinics, Referrals & Service Area
Where patients often travel from
Our Hastings clinic attracts patients from across East Sussex and nearby towns who value quick access to microsuction without long waits. We commonly see patients from Battle, Bexhill, Rye, Eastbourne and surrounding villages; drive times typically range from 15 to 45 minutes depending on traffic. Local GPs and audiology services refer patients when immediate wax clearance is clinically necessary, and we accept self-referrals for private microsuction when patients prefer a faster result. If travel is a concern, staff can advise on direct public transport routes, Saturday clinic options and parking near the station to minimise walking from car parks or taxi drop-offs.
- Eastbourne to Hastings commuters: many travel for specialist microsuction appointments because of shorter waits and the convenience of Saturday sessions that fit around work and family commitments.
- Rye and Camber: patients from Rye choose our clinic for weekend availability and the convenience of Hastings train station, making public transport a sensible option for those without cars.
- Bexhill and St Leonards areas: residents often combine a clinic visit with local shopping or support services, with typical drive times of 15 to 35 minutes.
- Battle and surrounding villages: patients from Battle usually travel by road in under 25 minutes, favouring Saturday clinics to avoid weekday transfers and to access faster microsuction services.
- Rural villages and hamlets: for patients from smaller parishes lacking local microsuction, we offer remote pre-assessment advice and prioritise those with acute blockage or hearing-aid-dependent work needs.
Book your microsuction appointment today, and end the discomfort of ear wax.
Our Hastings microsuction clinic also serves people in Battle, Hastings, Bexhill, Westfield, Pevensey, Brede, Seddlesfield, Ninfield, Catsfield, Hooe, Wartling, Herstmonceux, Rye, Camber, Peasmarsh, Robertsbridge, Burwash, Beckley, Northiam, Bodiam, Salehurst, Sandhurst, Hawkhurst, Hurst Green, Cripps Corner, Brightling, Eastbourne and wider East Sussex.
Patient Reviews, Safety Standards & Clinical Credentials
Trust, transparency & patient feedback
We publish patient feedback to show clinical results and service experience, and many reviewers give five stars for clinician manner, quick hearing improvement and clear aftercare instructions. Our clinicians follow recognised professional standards, maintain indemnity insurance, complete infection prevention training and ongoing professional development in ear care and microsuction. The clinic meets local health and safety requirements, uses single-use or sterilised instruments where appropriate, and records outcomes to support quality improvement. We encourage patients to read verified reviews and to ask about clinician experience when booking, so you can make an informed decision about private microsuction for earwax.
Examples of quality assurance practices
"Efficient appointment, professional clinician, immediate improvement in hearing and clear aftercare advice. The Saturday slot made a real difference as I could attend without taking time off work."
- Infection control: the clinic follows written procedures for cleaning, hand hygiene and instrument handling, aligning with local NHS guidance where relevant and audited through internal checks.
- Outcome monitoring: we collect anonymised data on patient symptoms and treatment outcomes to review service effectiveness and identify opportunities for clinical improvement and staff training.
- Patient information: written and verbal materials are provided at each visit so patients understand the procedure, risks, alternatives and recommended aftercare, supporting informed consent and shared decision making.
- Clinician training: clinicians complete targeted courses in microsuction, ear anatomy and otology-safe practice with annual updates to maintain competence in suction techniques and ear health assessment.
- Insurance and governance: the team operates with professional indemnity cover, clear cancellation policies and a complaints procedure to ensure patient concerns are handled quickly and fairly.