Directions to the Diagnostic Suite at Hearing First, Cambridge: how to find the clinic

This Resource Last Updated - 28th Jan 2026 at 11:29pm

Waxfree Guarantee™: We are the only ear wax removal clinic in Cambridge to offer the Waxfree Guarantee™.

We are the sole specialist microsuction ear wax removal clinic in Cambridge delivering both Microsuction Earwax Removal and Manual Instrument Earwax Removal, performed by experienced audiologists. Every earwax practitioner is personally selected by our founder, Jason Levy, so you will receive expert audiology-led care. In short, when you need professional ear wax removal in Cambridge, we know the job inside out.

Based in Cambridge, our convenient clinic also serves surrounding areas across Kent including Willesborough Lees, Repton Manor, Repton Park, Godinton, Singleton, Beaver Green, Newtown, South Willesborough, Mersham, Cheeseman’s Green, The Forstal, Smeeth, Hinxhill, West Brabourne, Brabourne Lees, Brook, Wye, Kempe’s Corner, Boughton Lees, Eastwell, Westwell, Ram Lane, Hothfield, Daniel’s Water, Chilmington Green, Maidstone, Kennington, Kingsnorth, Charing, Lenham, Smarden, Biddenden, Tenterden, Woodchurch, Lympne, Dymchurch, Shadoxhurst, Bethersden, Smarden, Westwell, Wye, Challock, Leaveland, Sheldwich, Chilham, Petham, Elham, Barham, Denton, Hawkinge, Newington, Aldington, Bonnington, Hamswtreet, High Halden, Great Chart, Canterbury, Hythe, Folkestone, Dover and New Romney, and many other nearby towns and villages.

How to Find Hearing First, Cambridge, Directions to the Diagnostic Suite

Hearing First is based within Salus Wellness at Norman House on Cambridge Place, with the clinic entrance accessed from Sun Lane and a pedestrian approach from Hills Road. The diagnostic suite occupies the ground floor and is signposted for Salus Wellness and Hearing First, and the building postcode is CB2 1NS which works with most satnavs and mapping apps. If travelling by taxi, ask to be dropped at Cambridge Place or Sun Lane (Norman House). Free on-site disabled parking is available in a marked bay next to the entrance, and there is step-free access via the main vestibule, which is helpful for patients with mobility needs, prams or rollators.

Important location details

The diagnostic suite is a compact clinical space set up for audiology checks, microsuction and manual instrument ear wax removal. Reception staff will guide you to the correct room, and appointments generally run to schedule, so arriving five to ten minutes early helps with registration. Enter CB2 1NS into your GPS then follow the local signs to Cambridge Place and look out for the Salus Wellness logo. If you have particular accessibility needs, please telephone ahead so the team can prepare appropriate arrangements.

• Parking guidance: there is a reserved disabled parking bay on-site for patients with blue badges, please bring and display your badge when you park to avoid confusion with neighbouring permits.
• Clinic identification: follow Hearing First signage inside Salus Wellness to a clearly marked reception where a qualified audiologist will meet you.
• Entrance and level access: the clinic has a level threshold and a wide doorway suitable for wheelchairs and mobility scooters; staff can meet you at the door if help is needed transferring from a vehicle.
• Postcode and navigation: use CB2 1NS in your satnav or smartphone map; if the map places you on the wrong side of the block, follow pedestrian signs to Cambridge Place to reach the entrance quickly.
• Address and building: Norman House, Cambridge Place, inside Salus Wellness, with the main entrance on Sun Lane, a short walk from Hills Road and local bus stops near the clinic entrance.

Hearing First Cambridge, Microsuction Earwax Removal — CB2 Map

Public Transport Options and Nearest Stations

Cambridge’s compact centre means frequent public transport options, so reaching the Hearing First diagnostic suite is straightforward by bus or train. Cambridge railway station lies about 1.2 miles from Norman House and you can continue by a ten to fifteen minute taxi, a regular local bus, or a thirty to forty minute walk if you prefer to stretch your legs. Several bus routes stop close to Hills Road and Cambridge Place; timetables can change, so check the operator website or a journey planner on the day for any timetable adjustments or temporary diversions.

Bus Routes and Useful Tips

• Real-time updates: use the operator's app or a national journey planner to check live arrivals, as planned engineering work may alter services at weekends and on bank holidays.
• Route and stop selection: choose a service that stops on Hills Road or by the Cambridge Place junction, these stops cut the walking distance to Salus Wellness and Hearing First.
• Mobility considerations: many city buses have low-floor access and a wheelchair space, but availability varies at peak times so allow extra time if travelling with a mobility aid.
• Taxis and ride-hailing: licensed taxis serve Cambridge station and the city centre; say 'Cambridge Place, Norman House, Salus Wellness' to be dropped close to the clinic entrance.
• Tickets and payment: most local buses accept contactless and mobile tickets; keeping a contactless card or smartphone ready speeds boarding and reduces time spent waiting at stops.

Advice for International Visitors

If you arrive by coach or via Stansted Airport, the usual route is to take a direct train to Cambridge station then a short taxi to Norman House, or use a coach service that stops near Hills Road if available. Factor in extra time for connections and potential traffic when travelling from London, Stansted or the M11 corridor.

21 Fascinating Facts About Cambridge

1. Isaac Newton Studied and Taught at Trinity College
   
   Sir Isaac Newton developed his laws of motion and gravity while at Trinity College, a period often linked to the famous apple tree anecdote.
2. Cambridge Is a Cycling Capital
   
   Over a quarter of residents cycle to work or school, giving Cambridge one of the highest cycling rates in the UK and making bikes a prominent feature of city life.
3. First Computer Programmers Studied Here
   
   Alan Turing, a founding figure of computer science, studied at King’s College and Cambridge played a central role in early computing developments.
4. The Best Ear Wax Removal In Cambridge
   
   The UK’s leading ear wax removal and audiology service, Hearing First, operates from Salus Wellness on Cambridge Place, just off Hills Road. You can book your ear wax removal appointment with Hearing First in Cambridge.
5. The Corpus Clock Tells Time — and Eats It
   
   Installed in 2008, the Corpus Clock features a mechanical “Chronophage” (time-eater) that appears to devour time as it ticks, a striking mix of engineering and art.
6. The Mathematical Bridge Has No Nails (Kind Of)
   
   The Queen’s College Mathematical Bridge is famed for its timber construction and precision joinery, though modern repairs have included nails.
7. Over 90 Nobel Prizes Have Been Awarded to Cambridge Affiliates
   
   Cambridge affiliates have received more than 90 Nobel Prizes across fields such as physics, medicine and literature — more than any other non-US university.
8. Trinity College Owns Newton’s Apple Tree Clone
   
   A tree grown from a cutting of Newton’s original apple tree still stands in Trinity’s gardens, a living reminder of a pivotal moment in science.
9. Over 100 Libraries Belong to the University
   
   The University of Cambridge maintains over 100 libraries, including the University Library, which holds more than 8 million items and receives copies of many UK publications.
10. Home to the Second-Oldest University in the English-Speaking World
    
    Founded in 1209, the University of Cambridge has educated monarchs, scientists and world leaders, and remains among the most prestigious institutions globally.
11. Home to the Cavendish Laboratory
    
    Established in 1874, the Cavendish Laboratory is where major scientific discoveries took place, including the 1953 elucidation of DNA's structure by Watson and Crick.
12. Punting on the River Cam is a Local Tradition
    
    Punting, the art of propelling a flat-bottomed boat with a pole, is a quintessential Cambridge activity especially along The Backs behind the colleges.
13. Cambridge Has Over 30 Colleges
    
    The university comprises 31 autonomous colleges, each with distinct histories and alumni; Trinity, King’s and St John’s are among the most famous.
14. Birthplace of the Hovercraft
    
    Christopher Cockerell, credited with the hovercraft, studied in Cambridge and famously experimented using a vacuum cleaner and kitchen scales.
15. Stephen Hawking Worked and Lived in Cambridge
    
    The renowned physicist spent most of his academic life in Cambridge and served as Director of Research at the Centre for Theoretical Cosmology.
16. The Rules of Football Were Codified Here
    
    The Cambridge Rules of 1848 were an early attempt to standardise football and influenced the modern laws of the game.
17. The First Colour Photo Was Developed Here
    
    James Clerk Maxwell created the first durable colour photograph in the 1860s while working in Cambridge.
18. Home to a Real-World Hogwarts-Style Dining Hall
    
    Many college dining halls, notably at Christ’s and Trinity, resemble the grand, portrait-lined dining rooms seen in popular fiction.
19. First Computer Programmers Studied Here
    
    Cambridge played a central role in early computing research and remains influential in fields such as artificial intelligence.
20. Cambridge Has a Rich Literary History
    
    Authors like Sylvia Plath and A.A. Milne studied here; Lord Byron famously kept a pet bear while at Trinity because dogs were banned.
21. Eight Prime Ministers Studied Here
    
    Cambridge has educated eight British Prime Ministers, from Sir Robert Walpole to later statesmen such as Stanley Baldwin.

Walking, Cycling and Pedestrian Access to the Clinic

Cambridge is highly walkable and cycle-friendly, and paths to Norman House are well signposted for both pedestrians and cyclists. Walking from the city centre or the colleges usually takes about fifteen to twenty minutes depending on your start point, following Hills Road and turning onto Cambridge Place. Cyclists will find on-street Sheffield stands and some covered cycle parking near Salus Wellness; bring a sturdy lock and use designated bays so you do not block footpaths. Many minor roads are traffic-calmed to support safe travel on foot or by bicycle.

Suggested Walking and Cycling Routes

1. Cycle parking advice: use the authorised stands by Salus Wellness and lock both frame and front wheel to the rack; avoid restricted zones to prevent removal by enforcement officers.
2. From Cambridge railway station: take Station Road then Elizabeth Way or Hills Road as you prefer, using pavements and cycle lanes where provided; expect under forty minutes on foot or under ten minutes by bike.
3. Pedestrian access for mobility aids: the approach includes dropped kerbs and wide pavements for most of the route; if you need assistance arrange a meet-and-greet with the clinic.
4. From the city centre: walk via Trumpington Street towards the Fitzwilliam Museum, then use pedestrian links to reach Hills Road and Cambridge Place, keeping to marked crossings and main footpaths.
5. Route planning: consult local cycle maps to pick quieter streets and segregated cycleways, useful when travelling with children or less confident riders.

Further Information

You can find further details about arranging ear wax removal in Cambridge on this page.

How Much Does Ear Wax Removal in Cambridge Cost?

Ear wax removal in Cambridge starts from £34. Final pricing depends on whether one or both ears are treated, whether you book a peak or off-peak slot, and how far ahead you arrange the appointment.

Parking, Drop-off and Accessibility Details

Drivers will find a dedicated on-site disabled parking bay which is free for Blue Badge holders, located close to the main entrance of Norman House so it is easy to unload mobility aids or wheelchairs. Nearby street parking can be limited during busy periods and pay-and-display bays may operate different hours, so check signage to avoid penalties. We recommend allowing a few extra minutes to secure parking at busy times.

Accessibility Features and Available Support

The diagnostic suite is set up with accessibility in mind: level access at the main entrance, a reception desk at a suitable height, and seating arranged to accommodate wheelchairs. Treatment rooms allow adequate turning space for mobility devices and the audiologist can adjust seating and equipment to meet individual needs. If you require a hoist, interpreter or extra support, please notify the clinic in advance so staff can arrange appropriate assistance or extend the appointment time.

Driver Drop-off Instructions

For a convenient drop-off, use Sun Lane which sits directly outside the building and provides a short waiting window while passengers are assisted from vehicles. Do not block the marked disabled bay if it is in use; if you need to wait longer, park legally in the nearest authorised space. The clinic cannot reserve general parking without prior arrangement.

Advice for Blue Badge Holders

Ensure your Blue Badge is displayed clearly and check its expiry before travelling; reception staff may ask to view it on arrival. If you have trouble finding the disabled bay, phone reception and someone will meet you at the entrance to help.

Additional Accessibility Notes

If you use a mobility scooter or need a level transfer to a treatment chair, tell reception when booking so we can allocate a larger room and prepare any equipment needed for a safe and comfortable consultation.

Safe, Comfortable Ear Wax Removal by a Local Audiologist

Your ears and hearing are easily damaged, so they deserve care from a qualified professional. Some providers hand ear wax removal to non-clinical staff, treating it as a routine task. We believe the procedure is best entrusted to a trained Audiologist.

At our clinic, only registered Audiologists perform ear wax removal, ensuring care from someone with detailed knowledge of ear anatomy and auditory physiology. This reduces the risk of harm and provides a targeted, effective procedure tailored to you. Your hearing is too important to leave to chance, so we aim to deliver the highest clinical standards.

Driving Routes and Approaches from Major Roads

Driving to Norman House is straightforward from the main approaches into Cambridge. From the south use the A10 or A11 and follow city centre signs, then head along Hills Road towards Cambridge Place; the Salus Wellness building is visible from the main carriageway. From the west and north use the A14 or M11, exit where signposted for Cambridge and follow local directions to Hills Road and Cambridge Place. Traffic can be heavy at peak times, so consider travelling outside rush hour to simplify parking and reduce stress.

If you are driving from Stansted Airport, the most direct route is via the A120 and then the M11; allow at least thirty to forty minutes plus time for city centre traffic. Enter CB2 1NS into your navigation system and then follow local signs to ensure you approach from the correct side of the building, as some satnavs place the postcode at the block centre rather than the entrance.

Practical driving tip: during weekday peak times expect slower progress on city approaches, so allow an extra ten to twenty minutes for parking and walking; leaving earlier reduces rush and gives time for any paperwork before your appointment.

Our Core Services

• Manual Instrument Ear Wax Removal
• Microsuction Ear Wax Removal

Professional ear wax removal Cambridge Audiologists. Conveniently based at the Cambridge clinic on Sun Lane, with free on-site disabled parking. We are the only ear wax removal clinic in Cambridge that offer The Hearing First Waxfree Guarantee™, so if you have a blocked ear, visit our ear wax removal Cambridge clinic. We truly are the ear wax removal experts in Cambridge.

Arrival, Reception and What to Bring

On Arrival and At Reception

Enter Salus Wellness through the main doors and report to the Hearing First reception where a trained administrator will check you in for your appointment. Please bring photo ID, your appointment reference if available, and any relevant medical notes or hearing aid information to help the audiologist tailor care. If you are attending for ear wax removal, bring your hearing aids, a medications list and any clinical letters relating to ear or hearing conditions to assist safe treatment planning.

Booking and contact: to change your appointment or ask about accessibility, call the clinic number you used to book or use the online booking portal; staff will confirm a suitable slot and note any special needs to improve your visit.

Arriving on time helps the clinic run to schedule; if you are early you may be asked to complete a short pre-assessment to record symptoms and history. After treatment the audiologist will give clear written aftercare instructions and, where necessary, arrange follow-up appointments or onward ENT referrals to ensure continuity of care and professional oversight.