Hearing First Cambridge - Virtual Tour and Location of Clinic

Page Updated: 11:17, 8 Mar 2026

Waxfree Guarantee™: We are the only ear wax removal clinic in Cambridge that offers the Waxfree Guarantee™, ensuring consistently clear outcomes for our patients.

We are the only specialist microsuction ear wax removal clinic in Cambridge, delivering expert Microsuction Earwax Removal and Manual Instrument Earwax Removal performed by experienced Audiologists. Each practitioner is hand-picked by our founder, Jason Levy, so our team combines clinical expertise with specialist audiology skills. When it comes to cerumen management in Cambridge, we are the trusted experts.

Located conveniently in Cambridge, Kent, our clinic also serves surrounding areas such as Boughton Lees, New Romney, Barham, Leaveland, Smeeth, Hinxhill, Chilmington Green, Dymchurch, Canterbury, West Brabourne, Repton Park, Kingsnorth, Brook, Bethersden, Charing, Elham, Godinton, Bethersden, Ram Lane, Great Chart, Maidstone, Newtown, Hawkinge, Mersham, Westwell, Eastwell, Wye, Smarden, Beaver Green, Brabourne Lees, High Halden, Lenham, Petham, Daniel’s Water, Hothfield, Shadoxhurst, Boughton Lees, Cheeseman’s Green, The Forstal, Repton Manor, South Willesborough, Woodchurch, Kennington, Aldington, Bonnington, Newington, Chilmington Green, and other nearby towns and villages across Kent.

Hearing First Cambridge: Virtual tour and clinic location

Visitor snapshot, what to expect

Preview the clinic with our virtual tour to familiarise yourself with the layout, parking and consultation spaces before you travel, this reduces worry and speeds up arrival on the day. The walkthrough highlights reception, the socially distanced waiting area, the clinical suite used for microsuction and manual instrument ear wax removal, and accessible pathways for mobility aids. Visual cues indicate door widths, seating layouts and the location of on-site disabled parking, which many patients rely on for a comfortable visit. The tour also shows the nearest drop-off point on Cambridge Place and the short walk to public transport. We recommend viewing the tour on mobile or desktop, switching audio on or off to suit you, and noting the room sequence so you know when to expect assessment, otoscopy, treatment and aftercare information.

How the tour helps you decide

The virtual experience helps you check whether level access is available, whether a companion can remain on-site, and if the clinic environment suits those with sensory sensitivities. If you wear a hearing aid or cochlear implant, the tour shows the consultation room with magnification and specialised lighting used for precise ear inspection. It also sets out arrival procedures, where to sign in, typical appointment duration and the location of wash facilities for infection control. This reduces routine phone enquiries, allowing our audiologists to focus on clinical care during appointments.

First-time visitor tip

Stop at the embedded clinic map within the tour to note nearby bus stops and short-term parking bays, this saves time on the day and helps you plan to arrive within your appointment window. If you cycle, view the bike storage location near the entrance as shown in the tour.

Additional note

Please treat the virtual tour as a helpful guide, not a replacement for an in-person assessment. Contact the clinic via the booking page if you have particular mobility needs, or need assistance finding the Salus Wellness entrance at Cambridge Place, CB2 1NS.

How much does ear wax removal in Cambridge cost?

Prices for ear wax removal in Cambridge start from £34. Final cost depends on whether one or both ears are treated, appointment time (peak or off-peak), and how far in advance you book.

Location and access at Salus Wellness, Cambridge CB2 1NS

Our location and why it matters

Hearing First Cambridge is housed within Salus Wellness at Norman House, Cambridge Place, near Hills Road and a short walk from central Cambridge. The clinic address is CB2 1NS, positioned on a level pavement with clear street signage. This convenient site is chosen for patients attending microsuction and manual ear wax removal, as well as those needing pre-treatment hearing assessment and follow-up care. Its proximity to GP surgeries and established audiology referral pathways simplifies onward referral to ENT when necessary. We prioritise patient comfort, offering a calm reception, clear sightlines to the treatment room and a professional clinical team on site.

Access features and facilities

• Wide corridors and a designated waiting area with spaced seating, suitable for companions and people using hearing aids or cochlear implants.
• Staff are available to assist on arrival, including help with paperwork and escorting patients to the clinical room if required, improving experience for nervous or elderly visitors.
• Step-free access from the nearby bus stops, enabling straightforward public transport arrivals for those who prefer not to drive to appointments.
• Free on-site disabled parking space close to the main entrance, allowing a short, level transfer from vehicle to clinic door for patients with mobility limitations.
• Clear signage from Cambridge Place to the clinic door, including written directions and a map pin used on booking confirmations to help first-time visitors locate Salus Wellness easily.
• Ground-floor access with a ramped entrance and handrails, which supports wheelchair users and those using walking aids to enter and exit safely.

21 fascinating facts about Cambridge

1. Birthplace of the Hovercraft
   
   Christopher Cockerell, the inventor behind the hovercraft, was educated in Cambridge and famously tested his ideas using everyday items such as a vacuum cleaner and kitchen scales.
2. Stephen Hawking Worked and Lived in Cambridge
   
   The renowned theoretical physicist spent most of his career in Cambridge and served as Director of Research at the Centre for Theoretical Cosmology until 2018.
3. Over 100 Libraries Belong to the University
   
   The University of Cambridge maintains more than 100 libraries, including the large University Library which holds millions of volumes and receives a copy of every UK publication.
4. The Best Ear Wax Removal In Cambridge
   
   Hearing First provides leading ear wax removal and audiology services at Salus Wellness on Cambridge Place, just off Hills Road. You can book an ear wax removal appointment in Cambridge with Hearing First here.
5. Home to the Second-Oldest University in the English-Speaking World
   
   Founded in 1209, the University of Cambridge has taught monarchs, scientists and world leaders, remaining one of the most prestigious institutions globally.
6. Cambridge Is a Cycling Capital
   
   More than a quarter of Cambridge residents cycle to work or school, giving the city one of the highest cycling rates in Britain and shaping much of its transport culture.
7. Punting on the River Cam is a Local Tradition
   
   Punting, the activity of propelling a flat-bottomed boat with a pole along the river, is especially popular along The Backs, behind the colleges.
8. Over 90 Nobel Prizes Have Been Awarded to Cambridge Affiliates
   
   Affiliates of Cambridge University have won over 90 Nobel Prizes across fields such as physics, medicine and literature, more than any university outside the United States.
9. The Corpus Clock Tells Time — and Eats It
   
   Installed in 2008, the Corpus Clock features a mechanical “Chronophage”, an insect-like figure that appears to devour time as the clock ticks, blending art and engineering.
10. The University Has No Central Campus
    
    Unlike many universities, Cambridge is integrated into the city, with colleges, departments and student accommodation spread throughout urban Cambridge.
11. First Computer Programmers Studied Here
    
    Cambridge played a pivotal role in early computing: Alan Turing studied at King’s College and the university continues to lead in AI and computer science research.
12. Home to the Cavendish Laboratory
    
    The Cavendish Laboratory, established in 1874, was the site of many scientific breakthroughs, including Watson and Crick’s 1953 discovery of DNA’s structure.
13. Eight Prime Ministers Studied Here
    
    Cambridge has educated eight British Prime Ministers, from early figures like Sir Robert Walpole to 20th-century leaders such as Stanley Baldwin.
14. The Rules of Football Were Codified Here
    
    The Cambridge Rules, produced in 1848, were an early attempt to standardise football and helped influence the modern laws of the game.
15. Cambridge Has a Rich Literary History
    
    Writers including Sylvia Plath, Zadie Smith and A.A. Milne studied here; anecdotes of college life include unusual stories such as Lord Byron keeping a pet bear at Trinity.
16. Isaac Newton Studied and Taught at Trinity College
    
    Sir Isaac Newton developed foundational laws of motion and gravity during his time at Cambridge, famously associated with the apple tree anecdote.
17. Cambridge Has Over 30 Colleges
    
    The university comprises 31 autonomous colleges, each with distinct traditions, histories and notable alumni, including Trinity and King’s.
18. The Mathematical Bridge Has No Nails (Kind Of)
    
    The wooden Mathematical Bridge at Queen’s College is celebrated for its clever engineering; modern restorations have included nails during repairs.
19. Trinity College Owns a Clone of Newton’s Apple Tree
    
    A cutting grown from Newton’s original apple tree stands in Trinity’s gardens, serving as a living memorial to a pivotal moment in science.
20. The First Colour Photo Was Developed Here
    
    James Clerk Maxwell produced the first durable colour photograph in the 1860s, while working in the Cambridge area.
21. Home to a Real-World Hogwarts-Style Dining Hall
    
    Many college halls, especially at Trinity and Christ’s, resemble the grand dining rooms familiar from popular culture, complete with long tables and portraits.

Virtual tour: what you will see and how to use it

How to use the 360-degree walkthrough

The virtual tour is an interactive 360-degree walkthrough that allows you to rotate views, zoom in on clinical equipment and study the treatment room layout at your own pace. Labelled hotspots identify reception, the consultation area, the otoscopy station and the microsuction chair, with each hotspot describing the function of the space, typical procedure durations and sensory considerations such as lighting and ambient noise. For those concerned about hygiene, the tour offers close-up images of equipment and the clinical-grade cleaning processes used between appointments. Viewing the tour before booking is particularly useful if you are arranging care for children, older adults or people with anxiety, it helps to reduce uncertainty and organise transport and companion arrangements.

The tour link is mobile friendly, so you can explore on phone, tablet or laptop; use headphones for narrated descriptions or mute audio for visual-only guidance. Photos of the consultation room demonstrate the magnification used by audiologists for otoscopy and show how the suction device is positioned for safe microsuction. If something in the tour prompts a question, use the contact details on the booking page to request clarification from a clinician before your appointment.

More information and resources

You can find additional information about how to get ear wax removal in Cambridge here.

Safe, comfortable ear wax removal with an audiologist nearby

Your ears and hearing are delicate, so care should be provided by specialists. Some providers delegate ear wax removal to non-clinical staff, treating it as routine. We consider it a clinical procedure that benefits from the knowledge and skill of a trained Audiologist.

At our clinic, only registered Audiologists conduct ear wax removal, ensuring specialist oversight of ear anatomy and physiology. This approach reduces the risk of injury and delivers a safe, effective treatment personalised to your needs. Your hearing deserves expert care, and we are committed to maintaining the highest clinical standards.

Routes from Cambridge stations, by bike and by bus

Cambridge is well connected, and the clinic at Cambridge Place is straightforward to reach from the city’s transport hubs. Whether you travel by train, bus, bicycle or car, the virtual tour and map frames on the booking page show walking routes and step-free options. If you have mobility needs we advise arriving 10 to 15 minutes early to allow time to park, sign in and settle before assessment. Below are practical route options from major arrival points, each entry includes walking time and access notes to help you choose the best approach for your needs.

1. By bicycle: Cambridge is very cycle friendly, and secure bike stands are shown on the virtual tour near the Salus Wellness entrance; allow a few extra minutes to lock your bike and bring waterproofs if the weather is uncertain.
2. From Cambridge North Station: take the guided bus or a local rail service to Cambridge Central, then a short taxi or bus onward; journey times are typically 30 to 40 minutes depending on connections and time of day.
3. From Cambridge Rail Station: a mostly level, approximately 20-minute walk via Station Road and Hills Road, taxis are available outside the station for a quicker trip to the clinic.
4. By car: allow extra time for city centre traffic and use postcode CB2 1NS for satellite navigation; the clinic highlights a nearby marked disabled parking bay and short-term drop-off bays close to the main door.
5. By bus from the city centre: several services stop near Hills Road, with short, level walks to the entrance; check live timetables for evening or weekend changes to avoid delays.

Services we offer

• Manual Instrument Ear Wax Removal
• Microsuction Ear Wax Removal

Professional ear wax removal Cambridge Audiologists. Conveniently situated in the Cambridge clinic on Sun Lane, with free on-site disabled parking. We are the only ear wax removal clinic in Cambridge that offer The Hearing First Waxfree Guarantee™ , so if you have a blocked ear, please visit our ear wax removal Cambridge clinic. We truly are the ear wax removal experts in Cambridge.

Clinic facilities, equipment and hygiene protocols

Inside the treatment room

The clinical suite is configured for precise ear care, featuring high-magnification otoscopy, sterile manual instruments and a dedicated clinical microsuction unit. Audiologists work with focused lighting, binocular magnifiers and single-use specula where appropriate, to ensure optimal visibility and reduce cross-contamination risk. The treatment chair is adjustable and includes arm supports for patient comfort during delicate procedures. We keep written records of each visit, including pre-treatment otoscopy findings, the method used (microsuction or manual instrument removal) and any recommendations for ongoing ear care, which supports continuity whether you return to us or are referred to a GP or ENT specialist.

• Comfort-focused seating and adjustable headrests, combined with communication protocols so patients can pause the procedure if they experience discomfort or need a break.
• High-resolution otoscope and LED illumination for a clear view of the ear canal and eardrum during assessment, enabling the audiologist to select the safest removal approach.
• Sterile single-use instruments and barrier precautions used for manual removal when fine manipulation is required, to reduce infection risk and protect skin integrity.
• Clinical cleaning and infection control protocols displayed in the treatment room, detailing surface disinfection, instrument sterilisation and hand hygiene standards followed before and after each appointment.
• State-of-the-art microsuction unit that provides controlled suction flow and fine nozzle options, allowing targeted removal of cerumen with minimal disturbance to the ear canal and tympanic membrane.

Hearing First Cambridge – Microsuction Ear Wax Removal Cambridge CB2 Map

Booking, costs, the Waxfree Guarantee and aftercare

Book online via the clinic appointment page, where you can choose microsuction or manual instrument ear wax removal, select a suitable time and submit brief medical history information before your visit. Fees begin at £34, and final pricing depends on whether one or both ears are treated, peak appointment slots and any additional assessments or assisted removal needed. Payment is accepted online or on arrival, and your booking confirmation includes directions, parking notes and the virtual tour link. Hearing First Cambridge operates a Waxfree Guarantee designed to support effective removal outcomes; the policy outlines criteria for follow-up if residue persists after the initial treatment, and full terms are available on the booking page.

Aftercare advice is given both verbally and in writing after every procedure. Typical guidance covers gentle ear hygiene, symptoms of infection to look out for and when to seek a review. Audiologists can arrange follow-up appointments or onward referral if complications occur, ensuring continuity of care and safeguarding hearing.