Private Microsuction Earwax Removal in Cambridge CB2 - Find Clinic and Book Appointment
This Content Last Updated | 23/11/2025 12:03

Our Cambridge ear wax removal clinic sits at Kent Sports Academy on Javelin Way, with plenty of parking right outside and level access to the treatment rooms, making arrival easy for patients and visitors who value clear directions and convenient audiology care.
Private Microsuction Earwax Removal in Cambridge CB2 — Clinic Details and How to Book

What this service offers
Our private microsuction earwax service in Cambridge CB2 provides a clinician‑led, safe option for adults and, where suitable, children, delivered by HCPC or GDC registered practitioners who specialise in earcare and audiology. Microsuction uses a fine suction probe and magnified inspection to remove impacted wax without liquids, which helps avoid pushing debris deeper into the canal. Patients book with us for clear explanation, sterile single‑use equipment, and the convenience of Salus Wellness in Cambridge CB2, a ground floor clinic with good transport links. Common reasons for attendance include reduced hearing, blocked ears, tinnitus linked to wax, or difficulties with hearing aids; clinicians assess the ear using an otoscope or microscope, agree a treatment plan, and record findings and safety checks before starting.

- Comfort and safety: the clinician works with sterile disposable suction tips and continuous visualisation, using a gentle approach to protect the eardrum and canal lining while reducing the chance of perforation or infection, emphasising patient comfort and infection control.
- Clinical credentials: our team includes practitioners trained in microsuction and basic audiological assessment, registered with the appropriate UK professional body, which reassures patients about competence and governance.
- Microsuction suitability: an experienced practitioner will explain why microsuction is preferred for recurrent impaction, after prior ear problems, or where visual control matters, describing risks and benefits in straightforward terms.
- Local access: the CB2 postcode makes the clinic handy for city residents and visitors from nearby villages, with clear directions and a simple reception process on arrival.
- Booking and cost: appointments are private with transparent fees, occasional same‑day slots when capacity allows, and clear guidance on payment and cancellations to help with planning.
Parking

There is generous free on‑site parking for clinic attendees.
Ear Wax Removal Cambridge CB2 Map, Location and Directions
Finding the clinic
The clinic is based at Salus Wellness on Cambridge Place, CB2, not far from Hills Road and within walking distance of several bus stops. Enter the full postal address into your preferred maps app and allow a few extra minutes for parking or a short walk from public transport. We suggest checking traffic and parking on the day, especially during university term times, as roads can be busier. If you plan to use a taxi or ride‑share, the building entrance is an easy landmark for drivers. Travelling from outside Cambridge, the A14 and M11 form sensible approaches; arriving 10 to 15 minutes early helps with registration at Salus Wellness and completing a brief pre‑appointment checklist.
Access and arrival
- Cyclists: secure cycle stands are nearby, bring a lock and allow a few minutes to secure your bicycle before entering the building.
- Arriving late: if you expect to be delayed, call the clinic; clinicians will try to accommodate short delays but significant lateness may mean rescheduling to keep the clinic running on time for everyone.
- Driving directions: follow primary routes into Cambridge, then use the full clinic address to reach on‑site parking; allow extra time for peak traffic and ask staff on arrival about the best drop off point if required.
- Walking from Cambridge station: a taxi is a short ride, or it is a 20 to 30 minute walk depending on pace, with clear pedestrian routes toward Hills Road and Cambridge Place for those who prefer to walk.
- Public transport: frequent buses link the city centre and the railway station; alight at the nearest stop and expect a short walk, or take a short taxi for door‑to‑door convenience if mobility is an issue.
Quick tip
If you are unsure which entrance to use, ring reception on arrival and staff will advise where to wait, which helps maintain clinical flow and supports anyone with mobility needs or unfamiliarity with the site.
Accessibility note
The building offers level access at ground floor, and staff can arrange to meet you from the car park or drop off area if you prefer escorted arrival, ensuring a calm and straightforward start to your appointment.
Appointment Booking
Private ear wax removal is by appointment only because of demand. You can reserve a microsuction appointment in Cambridge, or use the button below to go straight to booking.
Appointments And Booking
Because demand is high, private ear wax removal is strictly by appointment. Book online via the microsuction page, or phone the clinic to check for urgent availability. We welcome patients from central Cambridge, nearby suburbs and surrounding villages; please tell reception about any access needs when you book so staff can prepare appropriately for your audiology visit.
- Accessibility and support: if you need disabled parking or assisted access, inform the clinic in advance so staff can ensure a smooth arrival and any necessary assistance.
- How to book: use the online booking form for routine appointments, or call to discuss same‑day options where available.
- Before your appointment: avoid inserting cotton buds into the ear and bring any hearing aids or a brief list of symptoms to help the clinician with assessment and personalised advice.
Parking
Car parking details
There is ample free on‑site parking for patients visiting the Cambridge microsuction clinic, with several bays close to the building entrance. During busy times, such as the start of university terms or local events, the car park may fill faster than usual, so arriving slightly earlier than your appointment is sensible to secure a space. The parking area is level and well lit, which helps with transfers from vehicle to clinic for those with limited mobility or who carry hearing aids and personal items. If you need assistance unloading, call ahead and staff will arrange help where possible. Parking rules keep access clear for patients and emergency vehicles, so please follow signage on arrival.
- Drop off: drivers dropping off passengers with mobility needs can use the short‑term pick up and drop off area near the entrance to minimise walking before parking in a longer stay bay.
- Peak times: try to avoid the busiest periods if you can, typically early morning and late afternoon; booking off‑peak usually makes parking easier and reduces stress on arrival.
- Nearest bays: several bays sit adjacent to the main entrance, providing a short walk to the clinic door and reception, convenient when carrying a pushchair, mobility aid or hearing aid case.
- Overnight parking: the facility is not intended for overnight storage and long‑stay restrictions may apply, so plan to remove your vehicle the same day where relevant.
- Disabled bays: designated spaces are located opposite the entrance, reducing transfer distance and making arrival simpler for those with reduced mobility or requiring level access.
Disabled Parking
There are several disabled bays opposite the clinic entrance
Disabled Parking and Access
The clinic provides disabled parking close to the entrance and level access for step‑free arrival. If you tell us about access needs when booking, our reception will note this and make reasonable arrangements to assist on the day. The treatment room is on the ground floor with a wide doorway and an uncluttered corridor, accommodating wheelchairs or walking frames. Staff receive basic training in helping patients with mobility needs, and we recommend advising reception if extra time will be needed for arrival, transfers, or settling before microsuction, so clinicians can prepare equipment and, if necessary, allow a slightly longer appointment slot to ensure a calm and dignified experience.
- Transport options: if you cannot drive, consider community transport or a local taxi which can drop you at the entrance, some services accept prebooked medical journeys and may offer reduced fares for healthcare appointments.
- Accessible facilities: the clinic has an accessible toilet nearby and a quiet waiting area; staff will show you the facilities on arrival if required, giving time to remove hearing aids or gather belongings before examination.
- Support persons: companions who assist with communication or mobility are welcome to accompany you into the consultation, please state this when booking so seating and space can be arranged.
- Emergency access: the site keeps routes clear for emergency vehicles, so please park only in designated areas to avoid blocking access for other patients or essential services.
- How to request assistance: when booking online or by phone, state any access needs so the clinic can prepare parking, a welcoming route from the car park, and any staff assistance required on arrival.
Nearby Clinics
Below are some other clinics near our Cambridge site:
- Welwyn Garden City: Private Ear Wax Removal Welwyn Garden City
Appointment Booking and Fees
Booking process
Private microsuction appointments are available by advance booking only, to ensure each patient receives a full assessment and a safe procedure. You can book online via the clinic's booking page, phone to check urgent availability, or email to request assistance. Booking secures a timed slot, and patients are asked to include relevant medical history, current medications and whether they use hearing aids, which helps the clinician tailor the consultation. The clinic publishes standard fees for single ear, both ears and follow‑up reviews; any extra charges, for example for extended assessment or more complex work, are explained before treatment to keep billing transparent.
Payment, cancellations and urgent slots
- Urgent appointments: if you have sudden hearing loss, severe pain or signs of infection, call the clinic to discuss same‑day options when capacity allows, staff will triage urgency and advise whether attendance is appropriate or an NHS pathway is needed.
- Payment methods: the clinic accepts major debit and credit cards, contactless payments, and sometimes bank transfer prior to attendance for scheduled bookings, providing receipts for reimbursement or insurance claims where relevant.
- Cancellation policy: please give at least 24 hours notice for cancellations to avoid a charge, which allows the clinic to offer the slot to another patient and helps maintain fair access to microsuction services.
- Insurance and refunds: check with your insurer before booking if you plan to claim, the clinic can provide an itemised invoice, but insurers differ in cover so preauthorisation is sensible where possible.
- Concessions and follow up: some patients may qualify for concessionary rates or package pricing for bilateral treatment and aftercare, ask reception when booking to find the most cost‑effective option for your needs.
Book your microsuction ear wax removal appointment today, and say goodbye to the discomfort of ear wax.
Our microsuction ear wax removal clinic in Cambridge also welcomes clients from Central Cambridge, Chesterton, Mill Road, Grantchester Meadows, Eddington, Trumpington, Red Cross, Cherry Hinton, Church End, Teversham, Bottisham, Stow Cum Quy, Little Wilbraham, Fen Ditton, Barnwell, Kings Hedges, Arbury, Girton, Histon, Impington, Oakington, Bar Hill, Dry Drayton, Lolworth, Madingley, Hardwick, Comberton, Barton, Haslingfield, Frog End, Harlton, Little Eversden, Great Eversden, Claypit Hill, Kingston, Bourn, Caxton End, Orwell, Wimpole, Arrington, Whaddon Gap, Meldreth, Melbourn, Bridgefoot, Chrishall Grange, Ickleton, Hinxton, Stump Cross, Great Chesterford, Great Abington, Little Abington, Pampisford, Sawston, Babraham, Whittlesford, Six Mile Bottom, Great Wilbraham, Little Wilbraham, Bottisham, Horningsea, Waterbeach, Milton, Clayhithe, Cottenham, Landbeach, Northstowe, Newmarket, St Neots, Histon, Royston, Fulbourn, Burwell, Cotterham, Hardwick, Boxworth, Great Shelford, Sawston, Linton, Babraham, Abington, Pampisford, Balsham, Longstanton, Brinkley, Cambs and Duxford and other Cambridgeshire towns and villages.
More Information
Find further details about ear wax removal in Cambridge with Hearing First on this page.
Microsuction Procedure Explained
What happens during your visit
Microsuction is a controlled, clinician‑supervised technique that removes earwax under direct vision using either a binocular microscope or a high‑magnification otoscope and a gentle suction probe. Before treatment, the practitioner inspects the canal and eardrum to confirm suitability, explains the findings and planned steps, and obtains consent. The appointment is often quick, commonly 15 to 30 minutes, and most patients report mild, odd sensations rather than pain. If inflammation, infection or a suspected eardrum problem is present, the clinician may postpone microsuction and recommend alternative care. After removal, the ear is re‑checked, aftercare advice is given, and the outcome is recorded in your notes.
- Aftercare instructions: you will be given simple guidance on keeping the ear dry for a short period, spotting signs of infection, and when to seek review; some patients are advised on softening drops if repeat buildup seems likely.
- Procedure steps: using magnified vision, the clinician guides a microsuction tip into the canal to remove wax fragments steadily and safely, pausing for breaks if you feel discomfort to maintain comfort throughout.
- Preparation: arrive with ears free from topical drops unless instructed otherwise, and bring hearing aids plus a brief symptom list so the clinician can link history to inspection findings for personalised care.
- Follow up: if residual wax remains or recurrent impaction is likely, the clinician will recommend a review interval or maintenance plan to prevent future blockages and preserve hearing clarity.
- Duration and comfort: most full appointments take under an hour including assessment and aftercare, with microsuction itself often under half an hour, which suits patients balancing work or other commitments.
Microsuction vs. Ear Syringing
Many local GP surgeries no longer provide ear syringing, partly due to funding but also because syringing is generally less controlled than microsuction. Possible complications from syringing include infection, hearing loss, tinnitus, eardrum perforation, or pushing wax further in, which helps explain why patients increasingly choose microsuction. Rising demand has put pressure on NHS micro suction services, and waiting times can be two to three months in some areas, which is why private clinics offer an alternative pathway.
You do not need to wait months for microsuction, consider a private appointment for faster relief. It may be more affordable than you expect. Visit our booking page at the microsuction booking page and you could have your wax issue cleared this week.
Microsuction Compared With Syringing
Microsuction is often preferred because it gives direct visual control of the canal and wax, lowering the chance of pushing debris further in. Traditional syringing or irrigation may still be useful in straightforward cases, but it can be unsuitable where the eardrum may be perforated, following ear surgery, or when wax is hard and impacted. Clinical guidance frequently favours microsuction for complex or recurrent impaction because clinicians can remove wax piece by piece under magnification. Many patients choose private microsuction to avoid long NHS waits and to restore hearing sooner.
- Practical benefits: private microsuction appointments are often quicker to arrange, reducing delays and helping to restore hearing clarity sooner for many patients.
- Patient suitability: microsuction suits blocked ears, recurrent impaction and those with prior ear problems, because direct visualisation allows technique adjustments under vision.
- Safety and control: microsuction uses gentle suction and magnified vision, enabling clinicians to remove wax fragments without fluid irrigation in many cases, reducing the risk of further impaction.
Microsuction vs Ear Syringing
Microsuction is now the preferred private method for many, because it provides direct visual control and avoids forcing fluid into the canal as syringing does. Syringing uses water under pressure to flush wax out, and can work in simple cases, but it may be inappropriate if there is a suspected perforation, a history of ear surgery, or hard impacted wax. National guidance and many clinicians favour microsuction for recurrent or complex impaction since the clinician can see and remove wax in small pieces, lowering complication risk. Private microsuction usually reduces waiting times compared with some NHS pathways, offering faster relief for patients with hearing loss or discomfort from blocked ears.
- Effectiveness and comfort: many patients find microsuction more comfortable and effective for stubborn or fragmentary wax as it allows targeted removal rather than relying on fluid flow and positioning.
- Time and access: private microsuction clinics often provide shorter waits for appointments; where NHS services are limited, going private can cut waiting times and restore hearing sooner.
- Patient suitability: those with recurrent cerumen, narrow canals or ear devices such as grommets are often better suited to microsuction, because the clinician can adapt technique under direct vision to protect the middle ear.
- Safety profile: microsuction uses magnified vision and gentle, controlled suction, which usually reduces the risk of pushing wax deeper or causing irritation; syringing can be contraindicated if there is a perforation or recent ear surgery, so visual assessment precedes any irrigation.
- Clinical decision making: responsible clinicians assess each ear and recommend the safest option, sometimes using softening drops with microsuction or selecting syringing only when anatomy and clinical signs indicate it is safe to do so.
Ear Wax Removal Cambridge CB2 Map, Location and Directions
Get directions to our Microsuction Cambridge location here, enter your start point and Google Maps will guide you to the clinic.
Hearing First Cambridge
URL: https://www.hearingfirst.co.uk/book-ear-wax-removal-near-me/book-microsuction-ear-wax-removal-cambridge/
Probably the friendliest ear wax removal clinic in Cambridge, with experienced clinicians and a reassuring approach
— don’t just take our word for it, here are some of our many five star reviews:
Map, Location And Access
Our Cambridge microsuction service is hosted within Kent Sports Academy on Javelin Way, inside Salus Wellness. There is plentiful on‑site parking and level disabled access at the ground floor clinic, making arrival straightforward for those seeking ear wax removal and routine audiology care. Use the embedded map or enter the full address into Google Maps for turn‑by‑turn directions.
- On arrival: check in at Salus Wellness reception and mention your microsuction appointment; if delayed, please call the clinic to advise.
- Driving: free parking directly outside the clinic, with several disabled bays opposite the entrance; allow extra time during peak periods.
- Public transport: local buses serve Hills Road and Cambridge station is a short taxi ride away, which is convenient for visitors from across Cambridgeshire.
Who Should Consider Private Microsuction
Who benefits most
Private microsuction suits people whose earwax is causing reduced hearing, a feeling of fullness, intermittent hearing aid problems, or new tinnitus thought to be due to wax. It is especially appropriate for those who have had unsuccessful irrigation, narrow or curved ear canals, or who need clear canals for hearing aid fitting and acoustic performance. Patients who want quicker access, clinician‑led care under magnification, or who face long NHS waits often opt for private microsuction. The clinic sees adults and selected children where a calm assessment is practical, and clinicians will discuss risks and benefits with parents or guardians before proceeding.
When private care is recommended
- Work or travel needs: if a prompt appointment is important because of work, travel or exams, private microsuction provides a predictable timeframe for treatment.
- Previous ear problems: when there is a history of ear surgery, discharge or suspected eardrum issues, experienced private clinicians can assess and either proceed safely or refer on as appropriate.
- Hearing aid users: if your aids perform poorly because of wax, microsuction can improve device function and reduce feedback or occlusion effects, restoring clearer sound.
- Recurrent impaction: patients who repeatedly develop troublesome wax can arrange maintenance appointments to reduce frequency and prevent sudden blockage affecting daily life.
- Persistent hearing loss: if hearing remains muffled despite conservative measures, an assessment can determine whether wax is the main issue and whether microsuction can quickly restore clarity.
Booking note
When booking, mention any recent ear surgery, perforation, discharge, acute pain or sudden hearing loss; this information lets the clinician triage appropriately and advise if microsuction is immediately suitable or if a different pathway is safer.
21 Somewhat Quirky Facts About Cambridge
- Lord Byron Had a Pet Bear at University (As You Do!)
When told he could not bring a dog to Trinity College, the poet Lord Byron famously brought a bear instead, because no rule explicitly forbade it and the college had no grounds to expel it. - The Eagle Pub Holds DNA’s Greatest Secret
At The Eagle, Watson and Crick proclaimed they had “discovered the secret of life.” A blue plaque marks the moment, and locals also tell tales of wartime airmen haunting the place. - The Corpus Clock’s “Time‑Eater” Doesn’t Tick Normally
The Chronophage, a grotesque insect sculpture on the Corpus Clock, appears to devour time; the clock runs fast, then slow, then pauses — all by design to symbolise life’s unpredictability. - The Best Ear Wax Removal In Cambridge
You can find leading ear wax removal in Cambridge with Hearing First, operating within Salus Wellness on Cambridge Place, just off Hills Road. Book an appointment for ear wax removal in Cambridge with Hearing First today! - Some Say Newton Didn’t Need the Apple
The apple story about Newton may be partly apocryphal, some scholars suggest he used the tale for dramatic effect, and debate exists over whether the apple actually fell on his head. - There Are Ghost Stories in Nearly Every College
From phantom scholars to floating monks, many colleges report ghostly sightings; Emmanuel College has a haunted library, and Trinity is said to have ghostly footsteps in its cloisters. - The Mathematical Bridge Was Once Taken Apart by Curious Students
Legend says students dismantled Queen’s College’s Mathematical Bridge to study its structure, but could not reassemble it without nails; it is likely a myth, but a memorable one. - Stephen Hawking Had a Reserved Spot at a Chinese Restaurant
Hawking often dined at The Peking Restaurant, staff say his table was always ready and they once named a special dish after him following a unique request. - The Real Alice (from Wonderland) Lived Nearby
Alice Liddell, the girl who inspired Alice’s Adventures in Wonderland, lived locally and had connections to Cambridge acquaintances, though Carroll was primarily based at Oxford. - You Can Whisper Across a Courtyard
In certain college cloisters, such as at Trinity or St John’s, acoustics let whispers travel along the walls, allowing people to hear conversations from across the yard. - A Student Once Rowed a Bathtub Down the River Cam
In classic Cambridge eccentric style, a student floated a bathtub down the Cam during May Week celebrations, complete with bubbly and gown intact. - There’s a Secret Garden on the Rooftop of St John’s
Hidden atop one of St John’s buildings is a little‑known roof garden, seen only by those who know where to look; its purpose remains a mystery to most. - The Bridge of Sighs Is More Like a Joke
St John’s Bridge of Sighs was named after Venice’s famous bridge, yet it is far from mournful; Queen Victoria called it the most beautiful bridge in England, and the whimsical name stuck. - Isaac Newton’s Tree Is Cloned and Guarded
A clone of Newton’s apple tree is kept in Cambridge and is reportedly guarded during exam season to deter desperate students from “borrowing” inspiration. - Cambridge Had an Underground Radio Station During WWII
Rumour has it Churchill ordered a secret communications hub under the university during WWII, with tunnels that some say still exist, although access is restricted. - The Grass Is Sacred — Don’t Walk on It
At many colleges, students may not walk on the grass in courtyards unless they are fellows, a rule so ingrained that breaking it is considered rebellious or brave. - There’s a Door in a Wall That Leads Nowhere
One of King’s College’s old walls contains a bricked‑up doorway with no records of where it once led, leaving historians and students to wonder why it was sealed. - The May Ball Is Held in June
Despite the name, Cambridge’s May Balls are held in June after exams; tradition keeps the old name even though timing shifted long ago. - Darwin’s Beetle Collection Was Nearly Lost to a Flood
Charles Darwin’s beetle boxes were stored at Christ’s College and a 19th‑century flood threatened them; quick‑thinking dons formed a human chain to rescue the specimens. - The University Owns a Piece of the Moon
The Sedgwick Museum of Earth Sciences in Cambridge houses a tiny moon rock fragment from Apollo 11, quietly displayed among ancient fossils. - There’s a Secret Society Named “The Night Climbers”
A mysterious group of students became known for scaling rooftops and spires at night, leaving surreal tokens like traffic cones on college chapels.
Aftercare, Risks and Follow-up
After microsuction, clinicians supply personalised aftercare guidance to reduce irritation or wax return. Typical advice includes keeping the ear dry briefly, not inserting cotton buds or small objects, and watching for infection signs such as increasing pain, fever or persistent discharge. Serious complications are uncommon when trained clinicians work under magnification, but patients should be aware of temporary dizziness, minor soreness or short‑lived tinnitus, which typically settle quickly. When follow up is advised, the clinic will schedule it to confirm cleanliness and to discuss prevention, including occasional use of softening drops for recurrent cases.
- Documentation and records: the clinic records the procedure, findings and advice given, supporting continuity of care and making it straightforward to share information with your GP or other healthcare professionals if required.
- When to seek review: contact the clinic if you experience severe pain, continuous discharge, a marked drop in hearing, or signs of infection; early review allows prompt treatment and prevents complications.
- Typical after effects: some patients notice mild soreness, altered hearing quality or small amounts of debris falling from the ear for a day or two; these issues usually resolve without further treatment.
- Home care guidance: clinicians advise against cotton buds and ear candles, and may explain how to use softening drops safely when needed, including durations and contraindications for certain medications or health conditions.
- Follow‑up appointments: if wax is stubborn or there is underlying skin or canal disease, a planned review ensures complete care and helps clinicians set a maintenance schedule to avoid repeat impaction.
Disabled Access
The clinic is on the ground floor and has level access for ease of entry.
Nearby Clinics and Travel from Cambridgeshire
Our Cambridge CB2 clinic attracts patients from the city and a wide surrounding area because of its accessible location and specialist service. For those further away, main roads such as the A14, M11 and A10, regional rail to Cambridge station and local bus networks provide travel options. Patients from smaller villages often drive and use the clinic car park, or combine a train into Cambridge with a short taxi. Availability of microsuction and clinician experience varies between private and NHS providers in the region, so many patients prioritise clinics with clear infection control procedures and trained practitioners. When planning travel, check times and allow extra minutes for check‑in, particularly if you require disabled parking or assistance on arrival.
- Parking for visitors: the on‑site car park suits most visitors, but larger vehicles or mobility vehicles should call ahead so staff can advise on the best approach and any reserved spaces on the day.
- From surrounding towns: patients from Histon, Girton or Cherry Hinton often drive for convenience; travel time varies with traffic, so check route planners to avoid delays.
- Local travel options: buses and trains provide reliable links into Cambridge, with taxi or ride‑share completing the last mile for patients needing door‑to‑door transport to the clinic entrance.
- Satellite clinics: for remote areas, check whether the provider runs outreach clinics or recommends a nearby provider who uses microsuction, ensuring a safe option closer to home when long travel is difficult.
- Travel planning tip: allow extra time when bringing small children or needing extra assistance, and tell reception if you require help transferring from vehicle to waiting area so staff can prepare.
Video: What Happens In Your Ear Wax Removal Cambridge Appointment
Patient Reviews, Credentials and Safety Standards
Our clinic prioritises clear credentials, clinical governance and patient feedback to meet expected standards of care. Practitioners performing microsuction are registered with relevant UK professional bodies and keep up to date training in infection control, ear health assessment and using clinical microscopes or high‑powered otoscopes. Patient feedback is collected and used to improve the service, with many reviewers praising punctual appointments, full explanations, gentle technique and improved hearing after treatment. The clinic follows a documented cleaning and single‑use consumables protocol to reduce cross infection risk and maintains indemnity insurance and local reporting procedures in line with regulatory expectations. If you want to see staff qualifications or policies on sterilisation and incident reporting, clinic staff will make that information available on request to support an informed booking decision.
- Infection prevention: single‑use suction tips and standard cleaning procedures between patients are followed to maintain a hygienic environment and minimise cross contamination risk.
- Clinical governance: the clinic operates clear policies for adverse events, complaints and safeguarding, providing structured responses and escalation routes should an issue arise.
- Professional registration: clinicians hold registration with national bodies and can show proof of training and CPD on request, giving confidence in competence and standards of care.
- Patient testimonials: many patients report immediate hearing improvement and reduced discomfort, comments that are used to refine appointment flow and communication practices.
- Data and privacy: patient records are handled in line with UK data protection expectations, with secure documentation of assessment, consent and aftercare to support continuity of care and, where needed, communication with your GP.