Guide to Visiting Hearing First in Cambridge

This Content Changed: 22nd October, 2025 5:35 pm

Waxfree Guarantee, exclusive to our clinic: we are the only Cambridge clinic offering the Waxfree Guarantee™.

We are the only specialist microsuction ear wax removal clinic in Cambridge, providing expert Microsuction and Manual Instrument earwax removal carried out by experienced Audiologists. Every practitioner was hand-picked by our founder, Jason Levy, and we truly are the ear wax removal experts in Cambridge. Related terms: audiology, cerumen management.

Our easy-to-reach Cambridge location (Kent) also serves nearby areas such as New Romney, Dover, Folkestone, Hythe, Canterbury, Great Chart, High Halden, Hamswtreet, Bonnington, Aldington, Newington, Hawkinge, Denton, Barham, Elham, Petham, Chilham, Sheldwich, Leaveland, Challock, Wye, Westwell, Smarden, Bethersden, Shadoxhurst, Dymchurch, Lympne, Woodchurch, Tenterden, Biddenden, Smarden, Lenham, Charing, Kingsnorth, Kennington, Maidstone, Chilmington Green, Daniel’s Water, Hothfield, Ram Lane, West Brabourne, Brabourne Lees, Brook, Brabourne, Boughton Lees, Kempe’s Corner, Wye, Smeeth, The Forstal, Cheeseman’s Green, Mersham, South Willesborough, Newtown, Beaver Green, Singleton, Godinton, Repton Park, Repton Manor, Willesborough Lees, as well as other towns and villages across Kent. If you live locally or are travelling in, our clinic is simple to reach.

What to expect when you come to Hearing First in Cambridge

Your visit to Hearing First in Cambridge starts with knowing who will look after your ears, what happens during the appointment, and where the clinic is. Our team are qualified audiologists specialising in evidence-based cerumen management and ear health, practising within Salus Wellness. When you book, you will receive plain pre-appointment instructions about ear drops, travel and how to arrive if you have mobility needs. We prioritise safety, informed consent, and the Waxfree Guarantee, our promise to leave clinically appropriate ear canals free of obstructive wax.

The clinic is calm and clinical, designed to put people of all ages at ease, and appointments allow time for a careful assessment of ear anatomy and a short hearing history if needed. Bring a list of medications and note any recent ear symptoms such as fullness, tinnitus, or sudden hearing changes. Our reception staff will advise on longer appointment slots for complex cases; some patients need extra time for thorough assessment and careful manual instrumentation. We follow standard infection control and use single-use consumables where professional guidance recommends them.

What to bring and how to get ready

Bring previous audiology reports or GP letters, wear clothing that allows easy access to the ear, and avoid cotton buds beforehand since they push cerumen deeper. If you are driving, check parking and allow extra time for check-in. Hearing aid users should bring devices, batteries or chargers so the clinician can advise on cleaning and repositioning after treatment. Related terms used: microsuction, hearing aids.

21 Fascinating Things About Cambridge

  1. Cambridge Is a Cycling Capital

    More than a quarter of residents cycle to work or school, making bicycles a defining feature of the city and shaping local transport culture.
  2. Over 100 University Libraries

    The University of Cambridge boasts over 100 libraries, including the University Library which holds more than 8 million items and receives a copy of every UK publication.
  3. The Corpus Clock Eats Time

    Installed in 2008, the Corpus Clock features the metal Chronophage, a time-eating insect that gives the sculpture a mechanical and artistic edge.
  4. Home to the Cavendish Laboratory

    The Cavendish Laboratory, founded in 1874, is where landmark discoveries happened, including Watson and Crick’s work on DNA in 1953.
  5. Trinity College Keeps Newton’s Apple Tree Clone

    A tree grown from a cutting of Newton’s original apple tree stands in Trinity’s gardens, a living reminder of a key scientific moment.
  6. First Durable Colour Photo Was Pioneered Here

    In the 1860s James Clerk Maxwell developed the first long-lasting colour photograph while working in Cambridge.
  7. Home to the Second-Oldest English-Speaking University

    Founded in 1209, the University of Cambridge has taught monarchs, scientists, writers and leaders, and it remains one of the world’s most prestigious institutions.
  8. Birthplace of the Hovercraft

    Christopher Cockerell, who invented the hovercraft, was educated at Cambridge and famously used domestic items to test early ideas.
  9. Eight Prime Ministers Studied Here

    Cambridge has educated eight British Prime Ministers, from Sir Robert Walpole to more recent premiers, shaping political history.
  10. Punting on the River Cam Is An Institution

    Punting, steering a flat-bottomed boat with a pole, is an iconic Cambridge pastime, especially along The Backs behind the colleges.
  11. Many Colleges Make Up the University

    The University comprises 31 autonomous colleges, each with its own traditions, history and notable alumni, including Trinity and King’s.
  12. Alan Turing and Early Computing

    Cambridge played a crucial role in the birth of computing, with pioneers like Alan Turing studying here and the university now leading AI research.
  13. Isaac Newton’s Cambridge Legacy

    Newton studied and taught at Trinity College, where he formulated his laws of motion and gravity, a story immortalised by the apple tree anecdote.
  14. Over 90 Nobel Laureates Are Affiliated

    Cambridge affiliates have won over 90 Nobel Prizes across disciplines such as physics, medicine and literature, more than any non-US university.
  15. The Mathematical Bridge’s Myth

    The Queen’s College Mathematical Bridge is famed for its nail-free legend, though repairs over time have added modern fixings.
  16. Rich Literary Connections

    Authors such as Sylvia Plath, Zadie Smith and A. A. Milne studied at Cambridge; Lord Byron even kept an unusual pet during his time there.
  17. The Rules of Football Had Roots Here

    The Cambridge Rules from 1848 helped to standardise early football and influenced the modern game’s development.
  18. Stephen Hawking’s Cambridge Years

    Stephen Hawking lived and worked in Cambridge for most of his career, contributing profoundly to theoretical cosmology.
  19. Real-Life Hogwarts-Style Dining Halls

    Many college dining halls, especially at Trinity and Christ’s, have long tables, candelabras and portraits that recall the Harry Potter aesthetic.
  20. First Computer Programmers Studied Here

    The university was a crucible for early programmers and remains at the forefront of computing innovation.
  21. The Best Ear Wax Removal In Cambridge

    The UK’s leading ear wax removal and audiology service, Hearing First, operates from Salus Wellness on Cambridge Place, just off Hills Road. You can book an ear wax removal appointment in Cambridge with Hearing First.

Before you arrive: bookings, parking and access made simple

How to book and what to expect on arrival

Make appointments online, by phone or by email. The booking will confirm if you need treatment for one or both ears and whether a short pre-appointment triage call is required for safety. We run peak and off-peak slots and will give an estimated cost when you book. If you need a chaperone or extra time because of anxiety or mobility issues, tell the receptionist so we can allocate a suitable length slot and an accessible room. Related terms: accessibility, appointment.

Parking, access and getting here

Tip for Blue Badge holders

If you have a Blue Badge, tell reception when you book so we can reserve an accessible bay and note a preferred arrival time to avoid busy drop-off periods.

Public transport planning note

Check live travel apps for bus delays and allow an extra 15 minutes for walking from the stop to the clinic, particularly in icy or wet weather, so you arrive calm and ready for your appointment.

How much does ear wax removal in Cambridge cost?

Prices start from £34. The final fee varies depending on whether one or both ears need treatment, whether you book peak or off-peak, and how soon you book.

Audiologist-led ear wax removal, safe and surprisingly comfortable

Only fully trained audiologists carry out treatments here, which reduces risk and keeps the experience comfortable. The clinic follows a stepwise assessment so you know what happens from inspection to aftercare, and we monitor symptoms afterwards. Related terms: audiologist, cerumen.

  1. Selection of the safest technique, most often microsuction or manual removal
  2. Initial consultation and ear inspection to confirm presence and type of wax
  3. Removal procedure, followed by immediate aftercare advice and a safety check

Appointments are scheduled to keep waiting minimal and free disabled parking is available on site. If symptoms persist or hearing loss is suspected, audiological follow-up and diagnostic testing are available locally.

What to expect during your appointment

When you arrive we will ask a few short questions to confirm identity, current medication and recent ear history. The clinician will perform an otoscopic exam to view the ear canal and eardrum, looking for infection, perforation or impacted wax. If removal is appropriate, the clinician will explain the recommended technique and get verbal consent. The assessment will decide whether microsuction or manual instruments are safer for you given your ear anatomy and past ear issues. You will be invited to ask about sensations during the procedure, possible discomfort and short-term changes in hearing or tinnitus.

Step-by-step appointment process

  1. For compacted wax, manual instrumentation uses designed curettes or hooks under direct vision, with frequent pauses to reassess the canal and protect sensitive skin and the eardrum.
  2. After removal, the clinician will re-check the ear, clean any residual debris and give clear advice on ear protection, drying and when to return if symptoms persist.
  3. The initial clinical history and visual inspection with an otoscope or headlight help determine wax type, canal shape and any contraindications that need ENT referral.
  4. If microsuction is chosen, the clinician will set up a microscope or magnification loupe, explain the mild sensation and near-silent device noise, and gently remove soft or adherent wax using a fine suction tip.
  5. Finally, you will receive a concise aftercare plan including red flags that need urgent review, for example severe pain, heavy bleeding, fever or sudden hearing deterioration.

Hearing First Cambridge – Microsuction Ear Wax Removal Cambridge CB2 Map

Safe, comfortable ear wax removal by a local audiologist

Your ears are delicate and deserve expert hands. Some providers pass ear wax removal to non-clinical staff treating it as routine, but we insist the procedure is performed by a trained Audiologist.

At our clinic, only qualified Audiologists perform ear wax removal, bringing specialist knowledge of ear anatomy and physiology. This reduces injury risk and delivers safe, effective treatment tailored to you. Your hearing matters, so we provide the highest standard of care and attention.

Techniques explained: how microsuction and manual tools differ

Knowing the differences helps you decide with the clinician. Microsuction uses controlled suction through a very fine tip under magnification to remove loose or soft wax while keeping the ear dry. It is often the method of choice for perforated eardrums, grommets or when irrigation would be unsuitable. Manual instrumentation uses specially designed curettes and hooks under direct vision to extract compacted or hard cerumen, and can be quicker for dense plugs but needs patient stillness and good access.

How we choose the right method

Choice depends on your canal anatomy, wax consistency, prior ear surgery and any active ear disease. The clinician will weigh risks such as canal fragility, scarring or bleeding tendency and pick a method that preserves the ear canal skin and protects the tympanic membrane. If neither method is safe in clinic, we refer patients to ENT for specialist assessment and possible removal under anaesthesia. Related terms: tympanic membrane, cerumen.

Technique comparison table

TechniqueKey advantages and considerations
MicrosuctionDry method, excellent visual control, suitable for perforations and tubes, minimal pressure on the ear, low infection risk, ideal for symptomatic tinnitus linked to wax blockage.
Manual instrumentationEffective for hard, impacted cerumen, can be faster for dense plugs, requires direct visualisation and patient cooperation, not suitable if the canal is very narrow or the patient cannot keep still.

Hearing First Cambridge

inside Salus Wellness, Norman House, Cambridge Pl

Cambridge CB2 1NS

Phone: +448001337987

URL: https://www.hearingfirst.co.uk/book-ear-wax-removal-near-me/book-microsuction-ear-wax-removal-cambridge/

Professional ear wax removal Cambridge Audiologists, located at the Cambridge clinic with free on-site disabled parking. We are the only ear wax removal clinic in Cambridge to offer The Hearing First Waxfree Guarantee™, so if you have a blocked ear, come to our ear wax removal Cambridge clinic. We really are the ear wax removal experts in Cambridge.

Our services include:

Aftercare, prevention and follow-up

Immediate aftercare and home guidance

  • If you have hearing aids, follow audiologist guidance for cleaning and refitting after the procedure and bring them to any follow-up so checks can be performed.
  • Keep the ear dry for 24 to 48 hours after removal, avoid swimming and submerging the head; if water enters, dry the outer ear gently with a towel and lie on the side to help drainage.
  • Avoid cotton buds and sharp objects for cleaning; instead use a damp cloth for the outer ear because cotton buds push wax deeper and raise the risk of impaction or injury.
  • If you used ear drops before your appointment, stop them only if the clinician advises, as overuse can irritate the canal skin and alter normal flora.
  • Expect temporary fullness or altered hearing for a day or two, often due to residual moisture or eustachian tube adjustment rather than lasting damage.
  • Book a review if symptoms last beyond two weeks, or sooner for pain, discharge, bleeding or worsening hearing which could indicate infection or unresolved blockage.

To prevent recurrence, use ear protection when swimming, avoid routine ear-drop use unless advised and arrange periodic checks if you frequently suffer impaction. The clinician will record a personalised prevention plan, potentially including maintenance appointments or referral for formal audiological assessment if hearing does not meet expectations. Related terms: ear protection, follow-up.

Services offered at the Cambridge clinic

Our Cambridge clinic focuses on safe, professional ear wax removal using evidence-based techniques, chiefly microsuction and manual instrumentation. Qualified clinicians deliver each procedure under strict infection control, providing targeted cerumen management to protect the ear canal and hearing.

  • Pre-treatment assessment and tailored aftercare guidance
  • Manual instrument removal for compacted or impacted wax
  • Microsuction for soft and adherent wax, a precision dry method

Patients are given a clear care plan including a brief hearing history, risk assessment and prevention advice such as ear protection and follow-up if a formal hearing test is recommended.

Costs, booking policy and cancellations

Standard fees for ear wax removal in Cambridge start from the published clinic rate and the final price depends on whether one or both ears are treated, the chosen technique and appointment length. Peak slots or urgent bookings may cost more, and we provide an itemised receipt for private insurers. Reception will confirm fees in writing at booking and explain payment options such as card and contactless; the clinic usually does not accept cash so enquire if you need a different payment method.

Cancellation policy: please tell us at least 48 hours in advance to avoid a cancellation fee. Late cancellations may incur a charge based on a percentage of the appointment cost and repeated late cancellations could affect future bookings. If you must reschedule due to illness, especially ear discharge or recent systemic infection, contact us promptly so we can triage and avoid unnecessary attendance. For insurance claims keep all invoices and the clinician’s letter of service to help with reimbursement.

More Information

Find further details about getting ear wax removal in Cambridge here.

Location, map and contact details

Hearing First Cambridge is located at Salus Wellness, Norman House, Cambridge Place, Cambridge CB2 1NS. The clinic is a short walk from central Cambridge with local bus stops close by. On arrival the reception team will meet you and direct you to the waiting area and treatment room. If you travel from outside the city, allow extra time for parking and city centre navigation during term time when pedestrian and cycle traffic is heavier around university precincts.

Useful contact points and local information

  • Emergency contact: if you experience severe pain, ear bleeding or sudden profound hearing loss after treatment, contact NHS 111 or return to the clinic for urgent review, do not wait for the next routine appointment.
  • Telephone booking line: call the clinic to speak with reception, who can advise on availability, accessibility and whether a pre-appointment telephone triage would help with medical history.
  • Map and public transport: use the embedded map for walking directions from the nearest bus stops and train stations, and plan for a short walk if arriving by train from Cambridge station.
  • Online booking: the clinic website shows available microsuction and manual removal slots, confirms parking information and links to printable directions.
  • Opening hours and accessibility: hours are listed on the website and it confirms which days have accessible appointments; request interpreters or communication support when booking so we can arrange assistance.