How to Find Hearing First in Cambridge - Directions, Opening Hours and How to Book an Appointment

Guide Updated - 10th Dec 2025 at 6:42am

Waxfree Guarantee™: We are the only clinic in Cambridge to offer the Waxfree Guarantee™, giving patients added reassurance after treatment.

We are the only specialist microsuction ear wax removal clinic in Cambridge, providing Microsuction Earwax Removal and Manual Instrument Earwax Removal delivered by our experienced Audiologists. Every earwax removal practitioner is carefully chosen by our founder, Jason Levy, so you can trust our team as the experts in Cambridge for ear care and hearing health.

Located in Cambridge, Kent, our clinic also welcomes people from nearby areas including Boughton Lees, Brook, Brabourne Lees, Charing, Cheeseman’s Green, Chilmington Green, Chilham, Dymchurch, Eastwell, Elham, Godinton, Great Chart, Hawkinge, Hinxhill, Hothfield, Hythe, Kennington, Kempe’s Corner, Kingsnorth, Leaveland, Lenham, Lympne, Maidstone, Mersham, New Romney, Newtown, Petham, Repton Manor, Repton Park, Ram Lane, Sheldwich, Shadoxhurst, Singleton, Smarden, South Willesborough, Smeeth, The Forstal, Wye and many more towns and villages across Kent, so we make hearing care accessible to a wide community.

Find Hearing First in Cambridge, directions, opening times and how to book

Hearing First Cambridge sits inside Salus Wellness at Norman House, Cambridge Place, CB2 1NS, a short stroll from Hills Road. The clinic provides specialist microsuction ear wax removal and routine audiology assessments in a calm clinic environment. There is free on-site disabled parking for blue badge holders and convenient drop-off space for those who need assistance. A staffed reception manages appointments, and our audiologist-led team follows rigorous infection control and patient dignity procedures so you receive professional, safe care.

Walking from the city centre takes about ten to fifteen minutes at a steady pace, buses serve nearby stops on Hills Road, and by car follow signs for Cambridge city centre and the Hills Road junction, noting parking can be limited at busy times. Our Waxfree Guarantee applies to eligible ear wax removal treatments and is explained when you book, so please inform us about any prior ear surgery, perforations, or recent infections when you call or book online. Contact details and the booking link are on our booking page for easy scheduling.

Opening hours and urgent contact options

The clinic runs weekday daytime sessions and some early evening appointments, plus occasional Saturdays by arrangement; opening hours change week to week so check the online calendar before travelling. For urgent blocked ear enquiries phone reception to speak directly with staff, or use the online booking system to secure microsuction or manual instrument slots. We advise allowing extra time for arrival and checking for local road works or events which may affect access and parking around Cambridge Place and Hills Road.

How much does ear wax removal in Cambridge cost?

Prices for ear wax removal in Cambridge start from £34. Costs can vary depending on whether one or both ears are treated, the complexity of the wax, appointment timing (peak or off-peak), and how far ahead you book.

Directions from Cambridge station and Park & Ride

From Cambridge train station to Salus Wellness

Exit Cambridge station by the main entrance, turn right onto Station Road, then follow the cycle and pedestrian route across the roundabout onto Hills Road; walking takes roughly 25 minutes at a steady pace, shorter by taxi. A taxi journey typically takes eight to twelve minutes depending on traffic, and drivers can drop you on Cambridge Place near Norman House. For rideshares, ask to be dropped at Salus Wellness, Norman House, Cambridge Place, to avoid confusion with nearby streets.

From Park & Ride and long-stay car parks

If you use a Park & Ride site like Madingley Road or Milton, take the signed bus into the city and alight at a Hills Road stop; buses are frequent and the remaining walk is short. For long-stay car parks in central Cambridge, allow an extra five to ten minutes for pedestrian access as some are across the river. To guarantee your preferred slot, book online, and remember drop-off bays near Norman House are useful for those with limited mobility.

Taxi, cycling and walking notes

Taxis are easy to find outside the station and at ranks, while cyclists will see bike stands nearby though these can be full at peak times. If you cycle, use the marked cycle lanes on Hills Road and secure your bike at public stands; the clinic is close to well lit pedestrian routes for evening visits. Consider booking mid-morning or early afternoon appointments to avoid rush hour and make parking or drop-off simpler.

Advice for visitors with mobility needs

If you have limited mobility please tell reception when booking so staff can reserve the nearest accessible parking and ensure a clinician is ready on arrival. Accessibility arrangements include step-free access via the main entrance and a short, level route from the parking area to reception, reducing walking distances for those using mobility aids.

21 fascinating facts about Cambridge

1. Trinity College Owns Newton’s Apple Tree Clone
   
   A tree grown from a cutting of Isaac Newton’s original apple tree stands in Trinity’s gardens, a living reminder of a pivotal moment in scientific history.
2. The First Colour Photo Was Developed Here
   
   James Clerk Maxwell created the first durable colour photograph while conducting research in Cambridge during the 1860s.
3. Over 100 Libraries Belong to the University
   
   The University of Cambridge has more than 100 libraries, including the University Library which houses millions of volumes and receives a copy of most UK publications.
4. The Corpus Clock Tells Time — and Eats It
   
   Installed in 2008, the Corpus Clock features a mechanical “Chronophage” insect that appears to devour time, combining engineering and artistry.
5. Cambridge Has Over 30 Colleges
   
   The university comprises 31 autonomous colleges, each with its own traditions and notable alumni; King’s, Trinity and St John’s are especially well known.
6. Cambridge Is a Cycling Capital
   
   More than a quarter of residents cycle to work or study, giving Cambridge one of the highest cycling rates in the UK and shaping daily life in the city.
7. Home to the Cavendish Laboratory
   
   Founded in 1874, the Cavendish Laboratory is where many major discoveries were made, including the structure of DNA by Watson and Crick.
8. Home to the Second-Oldest University in the English-Speaking World
   
   Established in 1209, the University of Cambridge has educated monarchs, scientists, writers and global leaders, maintaining a worldwide reputation for excellence.
9. Punting on the River Cam is a Local Tradition
   
   Punting, steering a flat-bottomed boat with a pole, is one of Cambridge’s most beloved activities, particularly along The Backs behind the colleges.
10. Birthplace of the Hovercraft
    
    Christopher Cockerell, who invented the hovercraft, studied in Cambridge and used household items in early experiments.
11. The Mathematical Bridge Has No Nails (Kind Of)
    
    The Queen’s College Mathematical Bridge is famed for its precision engineering, though modern repairs have included nails at times.
12. Over 90 Nobel Prizes Have Been Awarded to Cambridge Affiliates
    
    More than 90 Nobel Laureates are associated with Cambridge, across fields such as physics, medicine and literature.
13. First Computer Programmers Studied Here
    
    Alan Turing and other pioneers studied at Cambridge, contributing to early computing and modern AI research.
14. Isaac Newton Studied and Taught at Trinity College
    
    Newton developed his laws of motion and gravity while at Cambridge, inspiring generations of scientists.
15. Stephen Hawking Worked and Lived in Cambridge
    
    Renowned physicist Stephen Hawking spent most of his academic life in Cambridge and was a leading figure at the Centre for Theoretical Cosmology.
16. Cambridge Has a Rich Literary History
    
    Authors such as Sylvia Plath, Zadie Smith and A.A. Milne studied here. Lord Byron famously kept a bear at Trinity because dogs were banned.
17. Home to a Real-World Hogwarts-Style Dining Hall
    
    Many college dining halls, notably at Christ’s and Trinity, resemble the grand halls depicted in popular fiction with long tables and portraits.
18. The Rules of Football Were Codified Here
    
    The Cambridge Rules, drafted in 1848, helped to standardise football and shaped the modern rules of the game.
19. Eight Prime Ministers Studied Here
    
    Eight British Prime Ministers received their education at Cambridge, including notable historical figures from across the political spectrum.
20. First Computer Programmers Studied Here
    
    Cambridge played a crucial role in early computing, with students and academics driving key developments in the field.
21. The Best Ear Wax Removal In Cambridge
    
    The UK’s leading ear wax removal and audiology service, Hearing First, is based at Salus Wellness on Cambridge Place, just off Hills Road. You can book an ear wax removal appointment in Cambridge with Hearing First.

How to book an appointment at Hearing First Cambridge

Booking options and confirmation

You can book online via the clinic booking page, by phone, or email reception for help with specific enquiries. The online system shows real-time availability for microsuction, manual instrumentation and audiology checks, so you can pick a slot that suits you; it also displays cancellation and change policies to help you select lower-cost off-peak appointments if preferred. When booking, tell us if you require the Waxfree Guarantee assessment, have recent ear surgery, or need disabled parking so the team can prepare.

If you call, reception will ask about symptoms, the appointment type you want and any relevant medical history so the audiologist can plan a safe procedure. A confirmation email or text is sent with the appointment time and the address at Salus Wellness, Cambridge Place, plus arrival directions. Please bring ID and any hearing aids or previous audiology reports if available, as the clinician will record these during the initial assessment and explain follow-up care before treatment begins.

Further information

You can read more about having ear wax removal in Cambridge on this page.

Parking, accessibility and local transport options

There are free on-site disabled parking bays for blue badge holders, though general parking near Cambridge Place is limited and some streets have council bay charges. Local bus routes run along Hills Road with stops a short walk from Norman House; timetables vary by operator so check ahead. Taxis and ride-hailing services can drop passengers at the main entrance, which is handy when on-street parking is scarce or for door-to-door journeys. If driving, allow extra time for parking and be aware of temporary restrictions from events or roadworks that may occur in central Cambridge.

• Public buses: several local routes stop on Hills Road, providing regular services from the city centre and suburbs and offering an economical alternative to city-centre parking.
• Blue badge parking: free designated bays are available inside the Salus Wellness car park for registered blue badge holders; book these when making an appointment to guarantee availability and reduce walking distance to reception.
• Cycling and storage: Cambridge is very cycle friendly, with secure bike stands a short walk from Norman House; cyclists should use designated lanes and park considerately as spaces can fill at busy times.
• Drop-off guidance: if you need a close drop-off point due to mobility or short-term assistance, request this when booking and arrive a few minutes early so reception can advise the best route into the building.
• Accessible entry: the clinic entrance is step-free with a level threshold and clear signage, and staff will help with wheelchairs or mobility aids to ensure a smooth arrival.

Hearing First Cambridge, Microsuction Ear Wax Removal Cambridge CB2 Map

What to expect during your visit

Initial assessment and procedure options

When you arrive reception will greet you and the audiologist will take a brief history and perform an otoscopy to inspect the ear canal and determine the type and extent of wax or obstruction. The clinician will set out the options, commonly microsuction or manual instrumentation, and recommend the safest method taking into account ear anatomy and medical history. If microsuction is chosen, a controlled suction probe is used with binocular or video magnification to give visual control and minimise discomfort. If manual removal is preferable, fine instruments are used under direct vision for accurate extraction.

Step by step appointment process

1. Procedure explanation and consent: before treatment the clinician explains the chosen technique, expected duration and aftercare, seeks consent and answers any questions so you are comfortable with the plan.
2. Booking and check-in: select a suitable slot and, on arrival, the receptionist verifies personal details and any access needs including disabled parking so the visit runs smoothly.
3. Aftercare and follow-up: written post-procedure advice is provided, including warning signs that need review and Waxfree Guarantee terms if applicable; receipt and documentation are issued as required.
4. Clinical assessment: the audiologist conducts otoscopy and a brief hearing check if needed, noting canal anatomy and any perforations or previous surgery that influence technique choice and safety.
5. Treatment: the chosen removal method is carried out carefully, using suction or manual instruments while preserving ear canal skin and the eardrum and removing wax efficiently.
6. Payment and parking exit: once you are satisfied, payment is taken and staff will advise the quickest route back to the car park or nearest public transport stop, helping with final access queries.

Safe, comfortable ear wax removal with a local audiologist

Your ears and hearing are delicate, and their care deserves specialist attention. Some providers delegate ear wax removal to non-clinical staff who treat it as routine. We believe the procedure calls for the knowledge and skill of a trained Audiologist to ensure safety and effective outcomes.

At our clinic, only qualified Audiologists perform ear wax removal, guaranteeing your ears are treated by specialists with a deep understanding of ear anatomy and hearing physiology. This reduces the chance of harm and delivers a tailored, safe procedure. Your hearing is too valuable to risk, so we are committed to the highest standard of audiology care.

Pricing, concessions and the Waxfree Guarantee explained

Fees at Hearing First Cambridge start from GBP 34 for a standard single-ear appointment; the final charge depends on whether one or two ears are treated, how complex the wax is, and whether you book peak or off-peak times. Concessionary rates are available to eligible patients, and the clinic can advise about local NHS alternatives or referral routes if you qualify. We accept major debit and credit cards and contactless payments, and reception will confirm the exact cost before any treatment so there are no unexpected charges.

The Hearing First Waxfree Guarantee offers reassurance to eligible patients where full clearance is clinically achievable, with terms explained during assessment and typically applying to microsuction where indicated. If a follow-up is needed to complete clearance, we will set out the timeframe and any details clearly and the clinician will discuss steps to reduce recurrence, including ear care advice and suitable over-the-counter preparations to help avoid excessive wax build-up.

Services we offer

• Manual Instrument Ear Wax Removal
• Microsuction Ear Wax Removal

Professional ear wax removal Cambridge Audiologists. Our clinic is conveniently located in Cambridge, with free on-site disabled parking. We are the only ear wax removal clinic in Cambridge that offer The Hearing First Waxfree Guarantee™ , so if you are suffering from a blocked ear please visit our ear wax removal Cambridge clinic. We truly are the ear wax removal experts in Cambridge.

Opening hours, map and how to contact us

Opening times vary but generally include weekday daytime clinics and some early evening sessions, with occasional Saturdays by arrangement; check the online booking calendar for exact hours each week. For a prompt response call the clinic on +44 8001 337987, or use the booking page to reserve microsuction or manual instrument appointments and note any access or mobility needs so staff can prepare. The clinic is at Norman House, Cambridge Place, CB2 1NS inside Salus Wellness, and is listed on major map services to help with route planning and travel time estimates from across Cambridge.