Private Microsuction Earwax Removal in Kingston-upon-Thames KT6 — Book Appointment & Check In Online

This Article Last Updated | 22/12/2025 19:46

Our Kingston ear wax removal room sits within Therapy Spaces on St James' Road, just a short stroll from Kingston station, recalling the gentler pace of days gone by. You will find on-street pay by phone parking outside, and the clinic itself is on the ground floor for easy arrival.

Private Microsuction Earwax Removal, Kingston-upon-Thames KT6 — Book & Check In Online

Book online for a private microsuction appointment at our Kingston clinic, conveniently placed in KT6 near Surbiton station, and enjoy a smoother arrival. Our online booking and check-in process lets you pick a date, add contact details, and note any mobility requirements ahead of time, which reduces reception delays. The clinical team are registered audiologists who use clinical microscopes and handheld cameras for direct visualisation of the ear canal during cerumen management. Whether you need routine ear wax removal, an assessment for recent hearing change, or relief from symptomatic blockage, a private appointment shortens waits and gives focused aftercare advice, including wax softening tips and recurrence prevention. We accept debit and credit cards and can supply receipts for insurance claims where needed. The booking system shows live availability over the coming weeks and you can add a brief medical history or medication list so the audiologist can prepare for anticoagulant use or skin condition considerations. This service suits adults and older children accompanied by a responsible adult, and if you have a history of perforated eardrum or active ear discharge, please call before booking.

How Our Online Check-in Works

• Receive confirmation by email, plus an SMS reminder with a link to check in online 24 hours before your appointment, which speeds up arrival and reduces time in the reception area.
• If you need to cancel or reschedule, use the secure link in your email to amend the booking up to 24 hours before, otherwise standard cancellation charges may apply.
• Complete a short previsit form on our booking page, which collects contact details, current symptoms, and hearing aid use so the audiologist arrives prepared and can shorten consultation time.
• Select a suitable timeslot and tell us if you need wheelchair access or extra appointment time so we can allocate a longer session if required.
• On arrival, mention online check in at reception and the clinician will call you through for the appointment, preserving a calm, private setting for microsuction and ear inspection.

Find Hearing First Kingston — Location & Directions

Hearing First Kingston is located at 16 St James' Road, Surbiton KT6 4QH, inside the Therapy Spaces complex, a brief walk from Surbiton railway station and the traditional high street. It is straightforward to reach by public transport, car, or on foot. Local buses serve the A307 and nearby stops, and frequent trains run into central London and neighbouring boroughs. You can use our name or postcode in Google Maps for clear directions, and street signs outside Therapy Spaces mark the entrance. Arriving with a short list of symptoms and any hearing aid batteries helps the audiologist provide focused cerumen removal and aftercare. We suggest checking journey times at peak hours and allowing extra minutes for parking or drop off.

Getting Here: Travel Options and Practical Tips

• Bus: Several local services stop on the A307 near the station, check the Transport for London journey planner for live times and route changes before you travel.
• Walking: From the high street, head towards the river then turn onto St James' Road, the Therapy Spaces entrance is easy to spot and has ground floor access for convenience.
• Car: Use postcode KT6 4QH for satnav, allow for a short walk from pay and display car parks or on-street bays, and consider off-peak parking to reduce costs.
• Train: Surbiton station is about a five to eight minute walk, follow signs to the high street then turn onto St James' Road to find Therapy Spaces just off the main thoroughfare.
• Taxi: Ask the driver to drop you at the Therapy Spaces entrance on St James' Road to minimise walking when carrying small children, mobility aids, or recently treated ears.

Watch: What to Expect During Your Kingston Ear Appointment

Parking Near the Clinic — Options & Advice

There is limited on-street pay by phone parking right outside the building, and an off-street pay and display car park about a two minute walk away for those who prefer it. Availability changes with the time of day, so if you have mobility needs it is wise to arrive a little earlier to find a suitable bay. Please note council-operated bays have charges and some streets enforce time limits, so check signage carefully on arrival to avoid fines. For private microsuction patients, short-term parking usually covers a standard appointment, while the nearby car park provides longer stay spaces when required. Blue badge holders will find designated spaces nearby, more details follow in the disabled parking section.

Practical Parking Advice

• If you need to use a parent and child bay while accompanying a child, check bay restrictions and local rules as some spaces are reserved for shoppers at set times.
• Consider public transport during rush hours to avoid long searches for parking and reduce your carbon footprint, many patients prefer the short walk from Surbiton station to finding town centre parking.
• Check local signage on arrival to confirm pay by phone numbers and maximum stay, this helps you comply with council rules and avoid penalties when attending a clinical appointment.
• For longer stays, use the off-street pay and display facility and photograph your receipt or ticket to show reception if needed when claiming reimbursement.
• Allow an extra five to ten minutes to pay at a machine or via the app, particularly during busy periods, which helps keep appointments running on time for everyone.

Disabled Access and Welcome Support

The clinic occupies the ground floor. There is a small four inch step up to the front door, after which the treatment area is level throughout.

Disabled Parking & Blue Badge Guidance

Blue badge holders may be able to park nearer the clinic when spaces are free, and local rules often permit short-term parking on double yellow lines for up to three hours in several streets near Therapy Spaces. It is important to display your blue badge clearly and follow instructions on the badge and nearby signage, as enforcement officers do patrol the area. If you expect to need staff assistance transferring from vehicle to clinic, indicate this on the booking form or call ahead so the team can be ready to help you into the treatment room. Allow a little extra time for arrival when using disabled parking, since finding a suitable space can vary by day and time. Staff prioritise patient safety, and clinicians are trained in safe assisted transfers when required for a comfortable microsuction procedure and otoscopic examination.

Guidance for Blue Badge Holders

• Contact reception before your visit to request temporary kerbside assistance or a closer drop off point; staff can meet you at the door if you have limited mobility.
• If you plan to park on double yellow lines under the three hour allowance, check whether there are additional restrictions or signs that override the general rule, especially during events or roadworks.
• Display the blue badge on the dashboard and set the clock to show arrival time if required by local authority rules, this demonstrates authorised use and helps prevent penalty notices.
• If you need longer appointment time due to mobility, book an extended slot so the clinician can allow time for safe transfer, explanation of the procedure, and post-treatment checks on ear comfort and hearing.
• Consider bringing a small cushion if transfers cause discomfort; clinicians can advise on seating and positioning to make microsuction safer and more comfortable for inner ear access.

Map & Directions: Ear Wax Removal Kingston, SW London

You can get directions to our Microsuction Kingston location. Simply enter your start point and Google Maps will guide you to the clinic.

Probably the friendliest ear wax removal clinic in Kingston, with decades of local service behind us — don’t take our word for it, have a look at reviews from patients who remember the town before the shopping centres were built.

Disabled Access and Clinic Layout

The clinic sits on the ground floor with an approximate four inch step at the main entrance followed by level access through the treatment area. If that small step is likely to be an obstacle, staff can arrange a portable ramp on request, and we suggest noting this when booking so the audiologist can be ready to assist. The reception offers comfortable seating and privacy, while treatment rooms are set up to preserve dignity and infection control standards during microsuction ear wax removal. Clinicians will explain the procedure, obtain consent, and review medical history including anticoagulant use or eardrum concerns before starting. We manage mobility needs sensitively and can arrange extra time for transfers, confirming consent at each stage to ensure safety and clear communication about the procedure and aftercare.

Step-free Access & Assistance

• If you have a hearing aid, bring it along and staff can help remove or replace it, with batteries available if needed after the appointment.
• For those with limited stamina, the clinician can break care into short checks to avoid discomfort during a longer cerumen removal procedure, please advise us when booking.
• Wheelchair users are advised to call ahead so staff can prepare the door, a portable ramp, and an appropriate seating arrangement within the treatment room to permit safe access and clinician positioning.
• If you require a carer or family member to be present for support, add their details to your booking form so reception can allocate sufficient space while maintaining patient confidentiality.
• For transfers from a wheelchair to the treatment chair, the clinician will explain the safest method and may call for additional staff to ensure a comfortable, dignified move.

Clinic Safety and Privacy Measures

All treatment areas are cleaned between patients, hand hygiene is practised, and clinical staff wear appropriate PPE where needed, which helps protect vulnerable patients and supports safe microsuction practice.

Tip for Patients with Mobility Needs

If you expect to need assistance, bring a small bag with essentials and arrive a little earlier, this avoids hurried transfers and gives staff time to prepare the room and any equipment for a smooth appointment.

Further Clarification

If you are unsure whether the entrance step will be problematic, call the clinic and a member of staff will describe the threshold and can offer a short audio or photographic description to help you decide whether to request a ramp.

Booking an Appointment

Due to strong demand, private ear wax removal is by appointment only. You can book your microsuction appointment online, or use the button below to reserve a slot:

What to Expect at Your Microsuction Appointment

Your initial consultation begins with a short medical history and an otoscopic inspection of the ear canal and eardrum. Microsuction is carried out under direct vision using a binocular microscope or video‑otoscope and a fine sterile suction probe, allowing accurate removal of wax with minimal disturbance to the canal skin. The procedure is usually quick, often under twenty minutes for a standard impaction, and many patients notice immediate improvement in hearing and relief from fullness or discomfort. If the wax is particularly hard, the clinician may suggest a softening agent for a day or two beforehand, though many cases are managed without pre-treatment. After removal, the audiologist will inspect the ear canal, advise on prevention to reduce recurrence, and supply written or emailed aftercare notes including when to seek review for pain, persistent hearing loss, or discharge.

Typical Clinical Steps

1. Microsuction, using a fine suction probe under direct visualisation, allows the clinician to clear obstructive cerumen while avoiding contact with the canal walls.
2. Post-procedure, the ear is inspected again and any remaining flakes are removed; the clinician will arrange follow up if underlying ear disease is suspected.
3. Preassessment, where the clinician reviews medical history, current medications, and any eardrum concerns so the procedure can be adapted for safety and appropriate consent obtained.
4. Aftercare advice is provided, including avoiding cotton buds, using softeners if recommended in future, and scheduling routine checks for those prone to recurrence.
5. Examination with a microscope or camera helps the clinician plan the best approach to remove compacted cerumen and spot any skin changes or perforations that would alter management.

Parking Near the Clinic

There are on-street pay by phone bays or metered parking outside the clinic, and an off-street pay and display car park about a two minute walk away.

Why Microsuction is Often Preferred over Syringing

Microsuction is favoured by many audiologists because it provides direct visual control, which reduces the risk of eardrum perforation and lowers infection risk compared with traditional syringing. Syringing uses pressurised water, which can be uncomfortable, may push wax deeper, and has been linked with rare but serious complications such as temporary or permanent hearing change. A number of GP surgeries no longer offer syringing, and patients who previously relied on walk-in irrigation are increasingly seeking microsuction at private clinics for quicker, safer relief. Microsuction is usually suitable for those with hearing aids, grommets, or a history of ear surgery in most cases, but clinicians will review individual risk factors before proceeding. Private clinics can often provide timely appointments that avoid long NHS waits, while maintaining regulated standards of care and trained audiology staff administering the procedures.

Key Advantages of Microsuction

• Clinicians can manage hard and impacted cerumen effectively, sometimes making pre-treatment with softeners unnecessary and shortening time to treatment.
• Rapid relief of symptoms is common, many patients report improved hearing and reduced pressure straight after the procedure, allowing a quicker return to normal life.
• Often more comfortable for patients who feel dizzy or uneasy with irrigations, since microsuction does not introduce fluid into the ear canal and so avoids aggravating vestibular symptoms.
• Lower risk of perforation compared with water syringing because the eardrum is viewed continuously during removal, enabling immediate technique adjustments if anatomy is difficult.
• Performed under direct visualisation which helps the clinician remove wax precisely without compacting it further into the canal, reducing repeat visits.

When Microsuction May Not Be Suitable

If you have an active ear infection, severe pain, or an unhealed perforation, the audiologist may defer microsuction and refer you for ENT assessment; always tell us about recent ear discharge or surgery when booking.

Practical Note

Bring any recent ear symptom notes and previous ENT letters to help the clinician decide whether microsuction is appropriate on the day.

Minor Caveat

Microsuction is highly effective but it may not resolve underlying ear disease, so the clinician might recommend further tests such as tympanometry or an audiogram if hearing does not return to expected levels after wax removal.

Book your Kingston microsuction appointment today, and bid farewell to stubborn ear wax.

Our microsuction ear wax removal clinic in Kingston also welcomes patients from Kingston-upon-Thames, Surbiton, Tolworth, Thames Ditton, East Molesey, West Molesey, Hersham, Claygate, Chessington, Hampton Wick, New Malden, Norbiton, Worcester Park, Bushey Park, Teddington, Twickenham, Sunbury-on-Thames, Cobham, Oxshott, Stoke D’Abernon, Stoneleigh, Ewell, Epsom, Leatherhead and Feltham.

Booking and Cancellation Policy

Appointments for private ear wax removal are by reservation only, reflecting demand and the clinical nature of microsuction. Book online via the clinic page, which shows real time availability and accepts secure payments. If you need a particular clinician, extended time, or arrival assistance, add a note to your booking or phone reception. Our cancellation policy asks for at least 24 hours notice to avoid a fee, which enables the clinic to reallocate the appointment to another patient. For urgent ear pain or suspected infection, call the clinic so we can advise whether a same day assessment is needed. We accept GP and allied health professional referrals for specialist cerumen management or onward ENT referral when required.

Booking Checklist

• If you need extended time for mobility or communication, choose a longer slot and call to arrange specialist assistance or an interpreter if English is not your first language.
• Bring proof of identity if you require an invoice for insurance claims, this speeds administrative processing after treatment.
• Have your postcode and preferred clinic location ready when booking, this helps allocate the correct site and avoids travel confusion to KT6 or nearby areas.
• Note any medical conditions, such as anticoagulant therapy or diabetes, on the booking form because these can influence clinical decisions and extra precautions.
• Set a reminder in your calendar when you receive confirmation, and use the online check in link if provided to reduce reception time on the day.

Disabled Parking Rules

Disabled clients with a blue badge can park on double yellow lines for up to 3 hours as permitted locally.

Video & Patient Information Resources

We offer a short explanatory video that walks patients through a microsuction appointment, showing the equipment, typical sensations, and aftercare advice. The visual guide often calms nervous patients and supports informed consent by demonstrating how clinicians inspect the ear and remove wax under direct vision. Written handouts and emailed aftercare instructions accompany the video, covering when to resume swimming, drying techniques after water exposure, and how to spot signs of infection or perforation that need prompt review. These materials support shared decision making and reflect best practice in cerumen management by regulated audiology professionals. Patients who watch the video beforehand are often calmer on the day, which helps make the procedure quicker and smoother for both clinician and patient.

Available Patient Materials

• FAQs that address pain management during microsuction, suitability for children, and how often wax tends to reaccumulate for people who produce more cerumen.
• Short clinic video showing a typical microsuction procedure, including clinician commentary on each step, expected duration, and sensations you might notice during and after treatment.
• Contact details for follow up if you experience unexpected symptoms after the clinic visit, with telephone triage hours and emergency advice for suspected ear infections.
• Written aftercare sheet emailed after the appointment, outlining safe ear hygiene, when to keep water out, and red flag symptoms requiring urgent contact with the clinic or GP.
• Information for hearing aid wearers regarding timing of appointments and battery checks so devices are handled safely before and after microsuction.

Nearby Clinics — Quick Links

Here are some of our nearby clinics:

• Surbiton: Private Microsuction Ear Wax Removal In Surbiton KT6
• Ealing: Private Microsuction Ear Wax Removal In Ealing W5

Network Locations and Alternate Clinics

Our Kingston site is part of a wider network of private microsuction providers across southwest London and the Home Counties, a bit like the old neighbourhood clinic network that people used to rely on. If you prefer a venue nearer to home, we can often offer appointments at partner sites in Surbiton, Ealing, or other nearby locations listed on the booking page. Each partner clinic is staffed by trained audiologists following the same microscopy-guided cerumen removal protocols and aftercare practices. Choosing a different site may help if travel is difficult on a certain day, or if you want a clinician with a particular interest, such as paediatric wax removal or complex otological history. All sites maintain consistent infection control and clinical governance, and can share records where appropriate for continuity of care.

Choosing an Alternative Site

• If you hold private insurance, check in advance that the chosen site accepts your policy and can provide an itemised invoice for claims.
• Review each clinic's accessibility details, such as step-free access, nearby blue badge parking, and public transport links, since these vary and affect convenience.
• If you need same day relief and Kingston is full, ask reception to search the network for earlier availability; they can often find a nearby slot within days.
• For recurring wax issues, consider a site that offers routine follow up appointments or preventative clinics to reduce repeated blockages throughout the year.
• Check clinician profiles on the booking page to find audiologists with relevant experience, for example paediatric removal or expertise in vestibular-related symptoms.

Further Information

You can find more details about our Kingston ear wax removal clinic here.

Service Areas — Who We Serve

Hearing First Kingston welcomes patients across Kingston-upon-Thames and nearby postcodes, including Surbiton, Tolworth, New Malden, Teddington and Twickenham, and further afield. Many people travel from neighbouring towns to get a timely private microsuction appointment when NHS waits are long. The clinic treats common problems such as symptomatic wax impaction, hearing loss from obstruction, and routine cerumen care for hearing aid users. We accept adults and children when accompanied, and we use gentle, patient-centred techniques for those with sound sensitivities to reduce anxiety and sudden movements during suction. Insurance claims are supported with itemised receipts when needed, and we liaise with GPs if an ENT opinion appears necessary after otoscopic assessment.

Common Patient Groups

• People with a history of repeat impaction, who benefit from scheduled checks to prevent sudden blockage and keep hearing steady for work or study.
• Parents of young children showing signs of ear blockage, such as disturbed sleep or ear rubbing, where clinicians use calming approaches and age-appropriate explanations during microsuction.
• Hearing aid users who need routine wax maintenance to avoid mould and device failure, with tailored advice on safe cleaning and storage to reduce clinic visits.
• Older adults with reduced manual dexterity who tend to gather more cerumen, offered longer appointment slots and clear aftercare to reduce recurrence and avoid self-instrumentation.
• Professionals needing rapid resolution before public speaking or critical listening tasks, private clinics can often schedule appointments at short notice to minimise work disruption.

Nostalgic Tidbits About Kingston

1. Haunted Druid’s Head Pub
   
   Kingston-upon-Thames’s oldest pub (1533) is said to host the ghost of a Roundhead soldier who died after a skittle match. Staff tell of phantom footsteps in the cellar and tankards moving overnight, adding to the pub’s old fashioned charm.
2. Medieval Mint Town
   
   In Anglo-Saxon times Kingston-upon-Thames was a royal mint under Alfred the Great. In 2020 a metal detectorist uncovered a rare 9th-century silver penny nearby, stamped “CYNINGES TUN,” Old English for “King’s Town.”
3. The Coronation Stone Heist Attempt
   
   In 1985 thieves tried to steal Kingston’s Coronation Stone but abandoned it in a wheelbarrow outside the Guildhall with a note: “Too heavy. Fix your security.” The stone was later bolted down with titanium clamps.
4. Ear Wax Removal in Kingston
   
   Ear wax removal is offered by the team at Hearing First Kingston on Mondays at Therapy Spaces on St James' Road, a couple of minutes' walk from Surbiton station in KT6. Reserve your appointment here.
5. Kingston Regatta’s Rowdy Past
   
   Established in 1858, the Thames regatta once drew crowds of 20,000 to Kingston-upon-Thames. A Victorian newspaper called it “a carnival of drunkards,” though today’s races are family-friendly with cream teas and brass bands.
6. Time Capsule Under the Guildhall
   
   During renovations in 1935 a time capsule was buried beneath the Guildhall containing a 1934 newspaper, a ration book, and a mayoral letter. It is scheduled to be opened in 3035, if the building survives.
7. Oldest Surviving Bridge
   
   Clattern Bridge, dating from the 12th century, is among Britain’s oldest surviving river crossings. Its name recalls the clattering hooves of medieval horses, and a 2021 restoration uncovered Tudor-era graffiti carved into the stone.
8. The Out of Order Phone Boxes
   
   David Mach’s 1989 sculpture of twelve tilted red phone boxes on Old London Road is a modern Kingston icon. Locals call it “The Falling Kiosks” and often pose for playful photos pretending to hold them up.
9. John Galsworthy’s Hometown
   
   The Nobel laureate John Galsworthy, author of The Forsyte Saga, was born in Kingston in 1867. His childhood house on Coombe Road now houses a dentist, but his Guildhall statue often attracts literary tributes.
10. The Bentall Centre’s Retail Story
    
    The Bentall Centre, opened in 1991, sits where the 1867 Bentalls department store once stood. The original founder, Frank Bentall, is credited with introducing Santa’s grotto to Britain here in 1888, a festive tradition that continues locally.
11. Kingston’s Fake Viking Ship
    
    The so-called Kingston Viking Longship in the town museum is actually a 19th-century replica built to draw tourists. Historians note its inaccuracies, yet the town embraces it as a quirky piece of civic imagination.
12. Hogsmill River’s Sewage Surprise
    
    In 2018 the Hogsmill River made headlines when fatbergs caused “poo geysers” in nearby gardens. The Environment Agency installed large fat traps afterwards, which now feature in talkative riverside walks.
13. The “Bored King’s Throne”
    
    Locals jokingly call the Coronation Stone the “bored king’s throne” because of its modest appearance. In 2016 a TikTok trend saw teens reenacting coronations there with Burger King crowns.
14. Eadweard Muybridge’s Pioneering Work
    
    The Victorian photographer, noted for the 1878 “horse in motion” studies that led to movie technology, lived in Kingston. A mural on Fife Road honours his contribution to early motion pictures.
15. Ancient Market Rights
    
    Kingston’s market charter dates from 1242, granted by Henry III. The market near All Saints’ Church still trades, though today’s stalls sell artisan cheese rather than medieval wool, and a plaque marks the old tollbooth site.
16. Rose Theatre’s Starry Links
    
    Opened in 2008, the Rose Theatre was championed by Sir Peter Hall. Judi Dench performed here in A Midsummer Night’s Dream, and locals whisper she still pops into Bentalls for custard creams during rehearsals.
17. The Bentalls’ Secret Tunnels
    
    Stories persist about tunnels running from Bentalls to the Thames, allegedly used for smuggling during WWII. Engineers found bricked passages in 2001, but the council declared them too unstable for explorers.
18. The Coronation Stone Legacy
    
    The ancient Coronation Stone, outside the Guildhall, is said to be where Saxon kings like Æthelstan were crowned in the 10th century. Legend has it the stone “groans” on royal anniversaries, a tale revisited during Queen Elizabeth II’s 2022 memorial.
19. Kingston University’s Artistic Clout
    
    Kingston University’s art school, dating back to 1899, trained figures such as David Hockney and Fiona Banner. Its Knights Park campus degree show turns the town into a magnet for art scouts each summer.

Aftercare, Prevention and Reducing Recurrence

Aftercare following microsuction is simple but important. The clinician will recheck the ear canal and eardrum after removal, then recommend measures to avoid future impactions, including safe ear hygiene and selective use of softening agents when appropriate. Avoid inserting cotton buds or other objects into the canal, as these tend to push wax deeper and raise the chance of blockage. For those prone to recurrent cerumen, a maintenance plan could include periodic inspections every six to twelve months, or tailored advice on ear oil to soften wax safely. Frequent swimmers should protect their ears with snug fitting plugs or follow a straightforward drying routine after water exposure to reduce moisture retention and skin maceration that can complicate removal. We provide written aftercare and can set reminders for routine checks if you have recurring problems that need proactive management.

Practical Aftercare Steps

1. Book a follow up or maintenance check if symptoms return, such as sudden muffled hearing, audible blockage, or discomfort, since early review reduces the chance of acute recurrence.
2. If recommended, use a softening agent such as olive oil or a specialist ear oil for a day or two before an appointment to ease removal of hard wax, following the clinician’s dosing instructions.
3. Resist inserting cotton buds or fingers into the ear canal after treatment; instead, clean the outer ear with a damp cloth and allow the canal to self-clean naturally.
4. For hearing aid wearers, remove aids before the appointment and have them professionally cleaned during the visit if needed; clinicians can advise on fit and wax guards to reduce future build up.
5. Avoid swimming for 48 hours if the clinician notes any minor irritation or you have a history of recurrent otitis externa, to let the canal surface recover after intervention.

Fees, Insurance & Payment Info

Private microsuction fees are listed clearly on our booking page and include the clinical consultation, microsuction treatment, and routine aftercare advice. Cases needing more time because of complex anatomy or care needs may have a slightly higher charge, which will be explained before treatment and only applied with your consent. We accept major debit and credit cards and can provide itemised receipts for private medical insurance or employer reimbursement. Check your policy for outpatient audiology coverage and preauthorisation requirements before booking, since some insurers want a preapproved code for ear wax removal. If you are GP‑referred but self funding, tell reception and we can sometimes simplify paperwork to support continuity between primary and secondary care.

Payment and Insurance Tips

• If paying privately, keep the emailed receipt and itemised invoice that lists the service, clinician name, date, and procedure code for straightforward claims processing.
• Check whether your insurer requires preauthorisation for audiological procedures and, if so, obtain the necessary reference to avoid unexpected out of pocket costs at reception.
• Inform reception of any VAT exempt status or staff discounts if applicable, so pricing is accurate at payment and eligibility for reduced fees is clear.
• If you expect multiple appointments in a short period, discuss a package or follow up rate with reception as some clinics offer reduced costs for scheduled maintenance visits.
• For employer funded care, ask for an invoice in the company name and supply purchase order details at booking so billing can be allocated correctly and avoid delays.

Microsuction versus Ear Syringing

Many people in southwest London find their GP surgery no longer provides ear syringing, partly because of funding but also because syringing carries more risk than microsuction. Possible side effects of syringing include ear infection, hearing change, tinnitus, perforation of the eardrum, and further impaction when wax is pushed against the drum. It is unsurprising that walk-in syringing is less common and more people are turning to microsuction ear wax removal as a safer, more controlled option. The increase in demand means NHS microsuction services often have waits of two to three months.

You do not need to wait months for microsuction. Save time by going private, it is not as costly as many expect. Simply visit our booking page and you could have your wax problem resolved this week.

Contact Details, Opening Times & Emergency Advice

Our Kingston clinic lists opening times on the booking page and answers calls during reception hours for booking changes and urgent queries. For severe ear pain, ear bleeding, intense vertigo, or suspected infection after treatment, phone the clinic immediately so a clinician can advise or offer an urgent review. If the clinic is closed and symptoms are serious, contact NHS 111 or attend your local A&E. Non-urgent queries about previsit instructions, parking, or access can be sent by email or via the online contact form which is checked during working hours. The clinic phone number and address are included on confirmation emails and on Google Maps for convenience when travelling.

When to Seek Urgent Help

• For sudden, severe hearing loss, call the clinic or NHS 111 urgently as rapid assessment can be important for potential treatment to preserve hearing.
• If you develop severe ear pain not eased by simple analgesics, especially with fever or facial swelling, contact the clinic or NHS 111 for advice and possible urgent assessment.
• Report active ear bleeding or new discharge after microsuction immediately, as this may indicate perforation or infection needing same day review.
• If you experience severe dizziness, balance loss, or ongoing vomiting after ear treatment, seek urgent care since these symptoms may reflect vestibular disturbance needing rapid assessment.
• For non-urgent follow up questions about aftercare, medication, or routine checks, use the email on your appointment confirmation and allow up to two working days for a reply so clinicians can give a considered response.