Private Microsuction Earwax Removal in Reading RG30 — Trusted by Patients | Book Appointment
Page Last Updated: 25/2/2026 11:07

Our Reading microsuction service is based inside Oxford Road Pharmacy, a short stroll from Reading West station and near Lidl. You will find free on-street parking for around an hour, with longer stay parking available in Lidl, and the clinic offers a wheelchair lift for step-free access. The location is easy to reach whether you travel by car, train or bus.
Private Microsuction Earwax Removal, Reading RG30 — Trusted Care, Book Online

Clinic overview and credentials
Hearing First Reading offers private microsuction earwax removal at RG30 1AD, located within the Oxford Road Pharmacy close to Reading West station. Our clinicians are HCPC registered and practised in ENT-safe microsuction, using visual techniques that focus on comfort and safety. Patients appreciate accurate ear wax removal, short recovery times and clear aftercare information. We accept private bookings for single-ear and bilateral work, and clinicians will record a brief medical history and obtain consent before treatment. The clinic uses modern otoscopy and high-quality suction equipment, and adheres to infection control measures consistent with accredited outpatient practice. For many local residents, choosing private care reduces waiting time compared with NHS pathways and can provide same-week appointments where clinically appropriate. We see patients with hearing aids, grommets or sensitive canals, and can arrange audiology referrals if required.

- Booking: appointments are made online, with phone support for questions, and please bring any hearing aid details or recent audiology reports to your visit.
- Accessibility: the clinic features a wheelchair lift and step-free options, let us know about any mobility needs when you book.
- Equipment and technique: direct visualisation via microscope or video otoscopy, gentle suction using fine tips for minimal discomfort and prompt hearing improvement.
- Regulation and safety: clinicians follow clear protocols for anticoagulant medication, recent ear surgery and active infections to protect patient safety.
- Location: 270-274 Oxford Road, Reading, RG30 1AD, beside Reading West station and local shops, simple to find using satnav or Google Maps.
Ear Wax Removal Reading RG30 Map, Location and Directions

How to reach our Oxford Road clinic
The clinic is on Oxford Road within the pharmacy frontage, roughly a five minute walk from Reading West station and close to the Lidl car park. If you arrive by train, use the main exit at Reading West, turn right towards Oxford Road and follow the parade until you spot the pharmacy sign. Drivers should enter RG30 1AD into satnav or search the clinic name in Google Maps for turn-by-turn directions. Bus services run frequently during the day, and the nearest stop is a two to three minute walk from the clinic, making public transport a practical option if you do not have a car.
- Using Google Maps: search for Reading: Microsuction Ear Wax Removal Reading or put in RG30 1AD for accurate walking or driving directions to the clinic door.
- By car from the M4: leave at Junction 11, follow signs to Reading then A33 westbound, exit for Oxford Road and follow local signage to the pharmacy frontage.
- From Reading town centre: head west toward the A33 then turn into Oxford Road, the clinic is on the north side near local shops and short-stay bays.
- From Reading West station: exit and follow the Oxford Road pedestrian route, cross at marked crossings and walk along the retail parade to number 270-274 where the pharmacy entrance is clearly signposted.
- If you prefer, call reception and staff will give tailored directions based on how you are travelling and any mobility considerations.
Nearby Clinics
If our Reading site is not convenient, here are other local clinics you might consider:
Parking and Disabled Parking
Local parking arrangements
There are pay and display bays, including pay-by-phone spaces directly outside the clinic, and a number of short-stay on-street spots nearby that often allow up to two hours free parking. The nearby Lidl provides customer parking a short walk from the entrance; check Lidl signage for permitted stay times. Residential streets close to Oxford Road sometimes have unrestricted bays but availability varies during busy periods. If you are coming from further away, central Reading car parks are available and reachable by a short bus ride or a 10 to 20 minute walk to the clinic. Using a mapping app with live parking information can help plan your arrival and choose the most convenient drop-off point for patients with mobility needs.
Disabled parking provision
On-street disabled bays are positioned along Oxford Road and nearby side streets, with dropped kerbs and tactile paving to support safe access. Blue badge holders should display their badge clearly and use the bay nearest the wheelchair lift to minimise walking distance. If you need assistance on arrival, indicate this when booking so reception can arrange a close drop-off and ensure staff are available to help you inside.
Visitor tip
Try to arrive 10 minutes early to find a suitable bay and complete a short consent form; local shopping times can increase congestion, so an earlier arrival reduces stress and helps keep appointments on time.
Quick accessibility note
Some bays operate restricted hours, so always check signage to avoid fines and have a backup plan such as a public car park a short walk away, allowing an extra 10 minutes for arrival.
Video: What Happens In Your Ear Wax Removal Reading Appointment
Disabled Access and Clinic Facilities
Accessibility features for microsuction appointments
The clinic has a wheelchair-accessible lift to the treatment floor and an internal layout adapted to allow stretcher or wheelchair transfers where needed. Waiting areas include seating with armrests for those requiring extra support, and reception staff will prioritise patients with mobility or cognitive needs so you are not left standing. A hearing loop is available on request and clinicians can provide written aftercare or speech-to-text information for patients with hearing loss or tinnitus. If you require an interpreter or additional assistance, tell reception when booking and we will make reasonable adjustments. Door widths and treatment spaces comply with current UK accessibility guidance for outpatient clinics, helping to ensure safe transfers and comfortable positioning for microsuction procedures.
- Private consultation space and same-day minor adjustments to appointment timing if unexpected mobility issues arise on arrival.
- Clear signage and level thresholds, plus good lighting to aid patients with low vision in navigating the clinic safely.
- Seating with armrests in the waiting area, to assist patients when standing and to provide stable support while waiting.
- Hearing loop on request, which reduces background noise and helps hearing aid users follow instructions during their appointment.
- Wheelchair lift access, with staff on hand to assist arrival and make movement to the treatment room comfortable and safe.
Disabled Parking
There is on-street disabled parking on Oxford Road.
Appointment Booking and Availability
How to book your private microsuction appointment
Appointments are by pre-booking only, this helps ensure clinician availability and allows enough time for assessment and treatment. Booking online is the quickest route: the website steps you through choosing a date and time, entering contact details and noting any mobility or medical concerns such as anticoagulant therapy or recent ear surgery. Phone bookings are available for those who prefer to speak with staff, and reception can suggest suitable slots if you have work or travel constraints. We ask patients to tell us about hearing aid use, previous audiology results or a history of grommets so clinicians can plan the safest microsuction approach. Booking secures the time needed for ear microscopy, microsuction and aftercare discussion, typically 20 to 40 minutes depending on complexity.
- Arrive 10 minutes before your appointment to complete a short medical checklist and consent form, and bring any hearing aids or recent audiology reports if available.
- Select a date and a preferred time slot on the booking page, and provide a daytime phone number and an email address for confirmation and reminders.
- If you need to cancel or reschedule, give as much notice as possible so the clinic can reallocate the slot to another patient in need of timely care.
- Note any relevant medical history such as anticoagulant medication, recent ear surgery or active ear discharge, so clinicians can plan a safe appointment.
- On the day, follow reception guidance and tell staff immediately if you feel unwell, have a temperature or suspect an ear infection, so the appointment can be adjusted.
More Information
You can find further details about ear wax removal in Reading with Hearing First here.
What Happens During a Microsuction Consultation
Step-by-step of the procedure
On arrival, the clinician takes a brief medical history and asks about symptoms such as reduced hearing, fullness, pain or tinnitus. Examination begins with video otoscopy or microscopy to view the ear canal and eardrum, which helps decide whether microsuction is appropriate or if another approach is safer. If suitable, the clinician removes wax using a fine suction probe under direct visual control, taking small, controlled passes to avoid trauma. Most patients experience little discomfort, and the procedure usually completes in 10 to 30 minutes depending on wax consistency and canal shape. After removal the ear is re-examined and personalised aftercare advice is given, covering techniques to keep canals clear, infection signs to watch for and when to return for review or for a hearing assessment.
When microsuction might not be suitable
Microsuction should be avoided in the presence of active ear infection, ongoing discharge or uncontrollable bleeding. Patients with recent ear surgery, known tympanic membrane perforation or unstable grommets may need ENT assessment instead, and clinicians will refer when necessary to maintain safety. If microsuction is not appropriate, the clinician will explain alternatives, which may include topical treatment before wax removal, ENT referral or deferring the procedure until conditions improve.
Comfort and pain management
Clinicians use small-diameter instruments and encourage relaxed breathing, pausing if you feel discomfort; where anxiety or canal sensitivity is present, pre-treatment ear drops often soften wax and reduce procedure time.
Note on documentation
The clinician records the consultation and procedure in your clinic notes and can provide a short written aftercare summary on request, which supports continuity of care with your GP or an audiologist.
Ear Wax Removal Reading RG30 Map, Location and Directions
You can get directions to our Microsuction Reading Location here. Enter your starting point in the map and Google Maps will guide you to the clinic entrance.
Hearing First Reading – Microsuction Ear Wax Removal In Reading
URL: https://www.hearingfirst.co.uk/book-ear-wax-removal-near-me/book-microsuction-ear-wax-removal-reading/
Arguably the best ear wax removal clinic in Reading, but don’t just take our word for it, here are some of our many five star reviews from satisfied patients:
Location, Map And Directions
Our clinic is housed within Oxford Road Pharmacy near Reading West station, just a short walk from Lidl. The route is well signed for public transport users, drivers have pay-by-phone and short-stay options, and the site includes a wheelchair lift to make microsuction appointments accessible.
- If driving, enter RG30 1AD into your satnav or use Google Maps with the clinic name for step-by-step directions.
- From Reading West station: leave the station, turn toward Oxford Road and walk about five minutes to 270-274 Oxford Road.
- From the town centre or the Oracle: follow signs to West Reading and the A33, then turn into Oxford Road and look for the pharmacy frontage.
These straightforward directions reduce travel stress and help patients arrive prepared, whether you need a hearing check, routine wax removal or specialist microsuction.
Microsuction Compared With Syringing
Clinical comparison and risks
Microsuction is often chosen because it gives direct visual control of the ear canal and eardrum, and it avoids introducing fluid into the ear. This lowers the risks seen with syringing, such as infection, perforation of the eardrum or worsening tinnitus, and it reduces the chance of driving wax deeper into the canal. For people with grommets, thin eardrums or prior surgery, microsuction is frequently the safer option since suction is controlled and pressure changes are avoided. Clinicians trained in microsuction can handle fragile anatomy and perform an immediate assessment after removal, recommending hearing tests or ENT referral where needed. Many GP surgeries no longer offer routine syringing for these reasons, so private microsuction clinics now meet demand for timely, lower-risk wax removal.
- Patient selection: clinicians assess history and canal anatomy to choose the safest technique, favouring microsuction when risk factors are present.
- Service availability: private clinics offer timely microsuction appointments, useful when NHS waiting times are lengthy and patients need faster relief.
- Syringing risk factors: fluid pressure may perforate the tympanic membrane, cause vertigo or discomfort, and can push wax deeper, creating impaction.
- Post-procedure recovery: microsuction often leads to immediate hearing clarity and minimal aftercare, whereas syringing can require further follow-up if incomplete clearance or complications occur.
- Microsuction advantage: direct visual control, minimal or no fluid in the ear, suitable for perforations, grommets or thin eardrums, and rapid restoration of hearing when successful.
Appointment Booking
Because demand is high, private ear wax removal is available by appointment only. You can book an ear microsuction appointment in Reading here, or use the button below to reserve your slot:
Booking And Availability
Private ear wax removal is by appointment only because of clinician capacity and safety needs. We recommend booking online to secure the earliest slot, and to note any mobility or hearing considerations so the team can allocate extra time where required.
- Mention anticoagulant medication, recent ear surgery or current ear symptoms when booking so clinicians can prepare a safe microsuction plan.
- Select a date and time on the booking page and provide a contact telephone number for confirmation.
- Arrive 10 minutes early to complete consent and a brief medical history; bring any hearing aids or recent test reports with you.
If you have tinnitus, suspect infection or feel anxious about the procedure, note this when booking and the clinic will prepare suitable information and support.
Clinical Safety, Contraindications and Infection Control
Safety protocols and patient screening
Before any treatment, clinicians check for contraindications such as recent ear surgery, ongoing discharge, severe pain or bleeding, and review anticoagulant use. If you report red flag symptoms like sudden hearing loss, severe vertigo or persistent bleeding, the team will prioritise assessment and may arrange urgent ENT referral. Infection control follows UK outpatient guidance, with single-use or validated sterilisation for suction tips and otoscopy tools, and staff use PPE and hand hygiene between patients. These precautions reduce cross-infection risk and keep the environment safe for microsuction, especially for patients with chronic health conditions or suppressed immunity.
- Instrument handling: single-use suction tips or validated sterilisation for reusable instruments, reducing infection risk.
- PPE and hygiene: clinicians follow national guidance on PPE during close-contact procedures and perform hand hygiene consistently between patients.
- Emergency readiness: the clinic maintains protocols for adverse events with access to urgent ENT referral pathways if complications occur.
- Record keeping: clear documentation of the procedure, findings and aftercare recommendations to support continuity with GPs and audiology services.
- Pre-procedure screening: a short medical and medication history to identify contraindications and ensure safe care.
21 Somewhat Quirky Facts About Reading
- Reading FC – The Royals: Reading Football Club’s nickname, “The Royals,” reflects Berkshire’s royal county status. The team play at the Select Car Leasing Stadium (opened in 1998 as the Madejski Stadium) just south of the town, and the venue hosts international friendlies, rugby matches and large concerts in addition to league fixtures.
- Reading Station’s Transformation: A major rebuild in the 2010s created extra platforms, a spacious transfer deck and new entrances, removing long-standing bottlenecks and improving connections to the West, Midlands and Heathrow.
- Reading Museum’s Bayeux Tapestry Replica: Reading Museum displays a remarkable full-size Victorian copy of the Bayeux Tapestry, hand-embroidered in the 1880s by 35 women from Leek, Staffordshire; it remains a highlight in a dedicated gallery.
- Without A Doubt The Best Ear Wax Removal In Reading
You can access top-quality ear wax removal in Reading through Hearing First, who operate from the medical clinic at Oxford Road Pharmacy, a short walk from Lidl. Book an appointment for ear wax removal in Reading with Hearing First today! - Reading Hydro: The community-owned hydro scheme at Caversham Weir uses Archimedes screw turbines to generate green electricity, powering hundreds of homes while a fish pass helps wildlife navigate the river.
- Thames Lido: The Edwardian King’s Meadow Baths (1902) were restored and reopened as the Thames Lido in 2017, now offering a heated outdoor pool, spa and restaurant within the original red-brick walls.
- Blake’s Lock & Turbine House: Blake’s Lock is home to the Riverside Museum (seasonal) and the Turbine House with a glass floor, sharing exhibitions on local river industries and eel fishing heritage, a short walk from the Oracle riverside.
- Hexagon Theatre: Opened in 1977, the Hexagon is Reading’s main performance venue, hosting comedy, orchestras and pantomime, with a hexagonal auditorium that offers excellent sightlines.
- Caversham Court Gardens: These Grade II* listed riverside gardens retain 17th-century terraces and yew hedges, creating an elegant spot for picnics, outdoor theatre and open-air cinema.
- Prospect Park’s Mansion: Prospect Park, the town’s largest green space, is crowned by an Italianate mansion and offers expansive views across the Thames Valley; it hosts fairs, sports and community events in summer.
- Reading Half Marathon: Since 1983 the Reading Half has become one of the UK’s most popular road races, with thousands of runners and spectators turning the town into a running festival each spring.
- Suttons Seeds Heritage: Founded in Reading in 1806, Suttons Seeds popularised packet seeds for gardeners and won royal warrants, leaving a legacy in horticulture and historic advertising.
- Kennet & Avon Canal in Town: The canal runs through central Reading with historic bridges and wharves; the towpath is now a green commuting route and leisure trail with waterside cafés and wildlife.
- Reading Abbey Quarter: The Abbey Quarter links Forbury Gardens, the Gateway and ruined fragments of the monastery, with interpretive panels that help visitors imagine the vast medieval precinct.
- Town Hall Concert Hall Acoustics: Reading Town Hall’s Victorian concert hall is prized for warm acoustics, making it a favoured venue for chamber music and orchestral concerts.
- King’s Meadow & River Culture: King’s Meadow hosts regattas and outdoor events, and its riverside meadows have been common land for centuries, forming Reading’s riverside playground.
- Abbey Gateway Restoration: The medieval Abbey Gateway, part of the historic school attended by Jane Austen, was restored and reopened in 2018, stabilising stonework and improving pedestrian access.
- Reading’s Blue Plaques: A local scheme of blue plaques marks notable people and places, creating a self-guided heritage trail that uncovers stories across the borough.
- Thames Valley Park Tech Cluster: Thames Valley Park on Reading’s eastern edge hosts major technology companies, benefitting from rail links and fibre connectivity while sitting in a surprisingly green, lakeside setting.
- Prospect Park’s Mansion: (Note: Prospect Park is famous for its hilltop mansion and summer events.)
Price, Insurance and Benefits of Private Care
Cost transparency and payment options
Fees for private microsuction are clear and published on the clinic website, covering single-ear and bilateral treatments and charges for more complex procedures. Many private medical insurers will cover earwax removal when correctly coded, so check with your provider and bring any authorisation to your appointment. Private care usually offers faster access than NHS waiting lists and gives more flexible appointment times to suit work or family life. The clinic accepts card payments and online booking secures your slot; concession rates or packages may be available for repeat visits or combined hearing assessments. The fee reflects clinician expertise, up-to-date suction equipment and infection control practices that support a safe, efficient outcome for those needing prompt wax clearance.
Why private microsuction may be preferable
Private appointments typically reduce waiting times and can deliver same-week treatment for symptomatic patients, which matters if you rely on hearing for work or daily life. Private clinics also offer longer appointment slots where necessary, thorough documentation and direct follow-up with audiology when a hearing assessment is indicated.
Insurance tip
Contact your insurer before you book to check cover and obtain any required pre-authorisation code, and present this at reception to avoid unexpected out-of-pocket costs.
Disabled Access
The clinic is on the first floor and is served by a wheelchair-accessible lift.
Preparing for Your Visit and Aftercare
Pre-appointment guidance
Before your appointment, avoid inserting cotton buds or objects into the ear canal, and bring details of any anticoagulant medication, recent ENT surgery or current ear symptoms. If wax is very hard, clinicians may advise softening ear drops for a few days to reduce procedure time. On arrival you will complete a short medical checklist and sign consent, so bring a list of current medicines and your GP contact if requested. Aftercare will be explained verbally and supplied in writing if helpful, covering infection signs, gentle ear hygiene and when to seek review. If you wear hearing aids bring them so clinicians can check fit and advise on any adjustments. The goal is lasting ear health and preventing re-impaction through straightforward self-care advice.
- Bring a list of medications, especially blood thinners or anticoagulants, so clinicians can assess bleeding risk and plan the appointment safely.
- Use softening ear drops as recommended, typically twice daily for three to five days before your appointment unless contraindicated or following recent ear surgery.
- Do not use cotton buds to try to remove wax at home, as this commonly makes impaction worse and complicates the clinic procedure.
- After the appointment expect immediate hearing improvement for most patients, but allow several hours for residual fullness or noise to settle, and follow any written aftercare provided by the clinician.
- Return for review if you develop persistent pain, discharge, bleeding or a deterioration in hearing within the week after the procedure.
Microsuction vs. Ear Syringing
Increasingly GP surgeries in Berkshire have stopped offering ear syringing, partly due to funding but also because syringing carries greater risks compared with microsuction. Irrigation can lead to ear infection, hearing loss, tinnitus worsening, perforated eardrum or deeper wax impaction. Given these concerns, more people are choosing microsuction ear wax removal, and demand has risen to the point where NHS microsuction waiting times can run to two or three months.
You do not have to wait months for microsuction. Consider private care to save time and regain hearing sooner, it can be more affordable than you might expect. Simply visit our booking page and you could be rid of a wax blockage this week.
Microsuction Compared With Syringing
Microsuction is generally safer and more accurate than traditional ear syringing because it uses gentle suction under direct visualisation. Complications linked to syringing include perforation of the eardrum, infection, tinnitus worsening and deeper wax impaction, risks that are substantially reduced when a regulated microsuction clinician performs the procedure.
- If you are unsure which method suits you, seek assessment from a regulated microsuction provider or consult your GP for clinical advice and a hearing test.
- Advantages of microsuction: visual control, no water in the ear canal, quicker recovery and suitability for ears with thin or repaired eardrums and for patients with grommets.
- When syringing should be avoided: recent ear surgery, active discharge, known perforation or severe ear pain.
Choosing a regulated microsuction clinic reduces procedural risk and often delivers faster relief; consider private treatment if NHS waiting lists are long and you need prompt care for ear wax blockage.
Nearby Clinics, Coverage Area and Referral Options
Other local clinics and service reach
Hearing First Reading treats patients across central and greater Reading and neighbouring Berkshire towns, and we co-operate with a network of regional clinics for referrals or alternate appointments when required. If a patient needs ENT review or if microsuction is contraindicated, clinicians will issue a clear referral letter to local ENT services or an audiology provider. Our coverage includes nearby Hearing First clinics in Oxford and other towns, allowing continuity of care and consistent clinical standards. For corporate or group bookings we can arrange outreach sessions or workplace hearing health checks. Patients from Wokingham, Caversham, Tilehurst, Earley and beyond often choose our Reading site because of its accessibility and prompt appointment availability.
- Coverage for commuter belt towns: patients from Wokingham, Tilehurst, Earley and Sonning Common commonly use our Reading clinic for its good rail and road links and quick appointment access.
- Hearing First Oxford: offers microsuction and audiology services with coordinated referral pathways and shared clinical standards across sites.
- Local ENT services: where needed, the clinic prepares a detailed referral to NHS ENT teams outlining findings to speed onward assessment.
- Corporate or bulk bookings: the clinic can discuss workplace hearing clinics and repeat care for groups, arranging schedules to minimise disruption.
- Satellite appointments: if you cannot attend in person, clinicians can point you to partner clinics within Berkshire and nearby counties to reduce travel time.
Book your microsuction ear wax removal appointment today, and say goodbye to the discomfort of ear wax.
Our microsuction ear wax removal clinic in Reading also serves clients in Central Reading, Reading West, East Reading, Abbey, Balmore Park, Battle, Calcot, Caversham, Caversham Heights, Caversham Park Village, Cemetery Junction, Church, Coley, Coley Park, Dee Park, Emmer Green, Green Park Village, Katesgrove, Kentwood, Kennet Island, Kings Road, Newtown, Norcot, Palmer Park, Park, Redlands, Shinfield Rise, Southcote, Thames, The Mount, The Oracle Quarter, Tilehurst, University Area, West Reading, Whitley, Whitley Wood, Beech Hill, Burghfield Common, Burghfield Village, Grazeley, Mortimer Common, Shinfield (village), Spencers Wood, Swallowfield, Theale, Mapledurham, Woodley, Earley, Sonning, Sonning Common, Tilehurst Hill, Wokingham Without, Arborfield, Aldermaston, Arborfield Green, Shinfield Park Village, Arborfield, Barkham, Bray, Bucklebury, Charvil, Finchampstead, Goring, Goring & Streatley, Hurst, Ruscombe, Sindlesham, Streatley, Twyford, Wargrave, Waltham St Lawrence, Winnersh, Sonning Common, Woodley, Winkfield Row and Yattendon.
Patient Reviews, Testimonials and What Patients Say
Trust indicators and patient feedback
Independent patient reviews consistently praise our professional care, gentle technique and clear communication. Many describe an immediate restoration of hearing and relief from blockage after microsuction, and they often highlight staff empathy and the thorough clinical assessment. We publish patient feedback on the website and share anonymised satisfaction data with local quality processes. Reviews frequently mention short waits, clear aftercare and clinician confidence in handling sensitive ear anatomy. Prospective patients can read verified testimonials and check clinic credentials online to confirm regulatory standards and professionalism. Feedback after appointments helps us refine service quality and patient safety.
"Hearing returned within minutes, the clinician was calm and reassuring and the whole process felt safer than I expected. Professional and efficient, highly recommended."
We treat patient experience as a core outcome alongside clinical safety and measurable hearing improvement, and we welcome constructive comments to help us keep improving.
Common Questions and Practical Advice
Frequently asked questions answered
People often ask how long microsuction takes, whether it is painful and how to stop wax returning. A standard microsuction appointment lasts 20 to 40 minutes; discomfort is usually minimal and brief, and clinicians pause if you feel sensitive. To reduce recurrence, avoid inserting objects into the ear, consider occasional softening drops if you build up wax easily and book periodic checks if you use hearing aids. If you develop tinnitus or a sudden hearing change, seek prompt assessment rather than attempting home treatments. The clinic offers practical advice on ear hygiene and can refer for audiology when a hearing assessment or hearing aid review is needed. Tell us about any prior ear surgery or ongoing symptoms when booking so care can be tailored safely.
- Typical duration: most microsuction sessions finish within 20 to 40 minutes, allowing time for assessment, treatment and aftercare guidance.
- Hearing aid users: bring your aids to the appointment for inspection or re-tubing advice; clearing cerumen often immediately improves aid performance.
- Pain expectation: the procedure is generally well tolerated, clinicians use controlled suction and visualisation to avoid pain and stop if needed.
- Preventing recurrence: avoid cotton buds, use softening drops when wax starts to build up and attend routine checks if you are prone to impaction due to canal shape or hearing aid use.
- Tinnitus or sudden changes: report these at booking so your appointment can be prioritised and the clinician can assess possible causes beyond wax blockage.
Parking
There is pay-and-display or pay-by-phone parking directly outside the clinic, and free on-street parking for up to two hours in nearby residential streets. Lidl provides free customer parking a short walk away.
Contact, Cancellation Policy and Follow-up Care
How to get in touch and change appointments
You can contact the clinic by telephone for queries, or use the online booking portal to make, change or cancel appointments. Staff can advise on the nearest available appointments if you need urgent care. Please let the clinic know as soon as possible if you cannot attend, ideally 24 hours beforehand, so the slot can be offered to another patient. Follow-up care may be arranged if there is residual wax, canal irritation or if a hearing test is recommended; clinicians will provide written advice and referral letters to your GP or ENT specialist when clinically appropriate. Clear communication helps maintain continuity of care and supports prompt management of any complications.
- Record sharing: with your consent, clinic notes can be shared with your GP or specialists to support joined-up care and follow-up.
- Follow-up plans: the clinician may book a review, arrange audiology testing or provide a referral to ENT depending on findings.
- Emergency concerns: contact the clinic immediately if you experience severe pain, significant bleeding or sudden hearing loss after the procedure for urgent advice.
- Cancellation policy: where possible give 24 hours notice to avoid a cancellation fee and to allow reallocation of the appointment to other patients in need of timely care.
- Contact options: call the clinic number for urgent queries, or use the online portal to book, change or cancel appointments and receive email or text confirmations and reminders.